David Parzini
Selden, NY
Summary
Enthusiastic individual with years of experiences in the hospitality industries. Offering engaging and pleasant personality combined with background building customer relationships. Hard working and fast learner, and easily adapt to new environment. I'm willing to learn new tools and technologies for a new opportunity / to improve the quality of my work.
Overview
5
5
years of professional experience
Work History
Instacart Shopper
Instacart
01.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
Server
Cheesecake Factory Inc
02.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Chop Shop Bar And Grill
02.2023 - 09.2023
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Streamlined order-taking process to minimize wait times for diners.
- Served food and beverages promptly with focused attention to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Auto Parts Driver
Acura
03.2020 - 08.2023
- Streamlined delivery routes for increased efficiency and reduced fuel costs.
- Organized paperwork efficiently for easy retrieval during audits or inventory checks.
- Implemented a system for monitoring vehicle usage, reducing wear and tear on company vehicles.
- Maintained detailed records of deliveries, ensuring accurate billing and inventory management.
Education
High School Diploma -
Jamaica High School
Queens01-1992
Skills
- Product picking
- Relationship building
- Customer relations
- Sales proficiency
- Route planning
- Delivery management
- Hospitality and accommodation
- Advertising and marketing
Timeline
Server
Cheesecake Factory Inc
02.2024 - 01.2025
Instacart Shopper
Instacart
01.2024 - Current
Server
Chop Shop Bar And Grill
02.2023 - 09.2023
Auto Parts Driver
Acura
03.2020 - 08.2023
High School Diploma -
Jamaica High School
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