David Rossetta
Boise,ID
Summary
I am passionate about creating quality content for learners to consume without it feeling like a burden.
My goal is to make any training content "fun." With all the new technology available, there's no need to create dry, "page turner" style learning courses. The goal is to keep the audience engaged and learning.
Overview
10
10
years of professional experience
Work History
Multimedia Manager
Talech
03.2021 - Current
- Collaborate with stakeholders to understand the needs of the learner.
- Understand and assess learning objectives, then proscribe best method of learning content (video, 1 pager, interactive content, 360 product photography, etc)
- Manage content building process to ensure ontime and accurate delivery of content.
- Work with our Graphic Designer, Technical Writers, and topical SME's to enure accurate content.
- Develop engaging content for the audience (internal, external, and partners)
- Mentored junior staff members, improving their technical skills and fostering professional growth.
- Utilized data analytics tools to measure user engagement, informing iterative improvements to multimedia content offerings.
- Led creative brainstorming sessions, generating fresh ideas and driving innovation in multimedia projects.
Senior Instructional Designer
Talech
09.2019 - 03.2021
- Worked with subject matter experts to identify target audience's training needs.
- Understand learning objectives, and build course or content around leaning objective.
- Conducted QA checks for all instructional media to verify instructionally sound content.
- Launched our external LMS with 23 learning modules, and 18 different learning paths, based on customer verticals and tiers. Working with a 3 month timeline.
- Launched our internal LMS with 8 different learning modules, focused on hardware learning. Working with a 1 month timeline.
- Managed our LMS usage
- Provided voiceover for over 70 videos
Senior Sales Engineer
Talech
07.2014 - 09.2019
- Managed a remote team of demo agents (all working remote)
- Maintained a 100% demo attendance rate
- Maintained a 24hr SLA for all email responses
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
- Thrived in fast-paced environment, constantly re-prioritized and maintained relentless focus on sales process.
- Started and managed the talech Youtube Channel
- Identified FAQ from sales reps, and created learning content to answer the questions. This was a combination of help articles and videos; depending on needs.
- Worked with 360 photography to enhance video engagement
Education
No Degree - General Business
De Anza College
Cupertino, CA05.2004
High School Diploma -
Leigh High School
San Jose, CA06.2002
Skills
- Strong video editing (Premier and Divinci Resolve)
- Strong voiceover (narration and instructional tone)
- Photo editing (Photoshop, Illustrator)
- Articulate (Rise360)
- Microsoft (Excel, Word, Powerpoint)
- Team Development
- Customer Needs Assessments
- Constructive Feedback
- Script Editing
Hobbies
In my free time, I do run a short story channel for narrating Fortnite content on both Youtube and Tiktok.
https://www.youtube.com/@TwisterMP5
This is provided insite how to utilize short stories to engage viewers.
Timeline
Multimedia Manager
Talech
03.2021 - Current
Senior Instructional Designer
Talech
09.2019 - 03.2021
Senior Sales Engineer
Talech
07.2014 - 09.2019
No Degree - General Business
De Anza College
High School Diploma -
Leigh High School
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