DAVID SEBASTIAN
Boutique Manager
Jakarta Barat
Summary
Dynamic professional with extensive experience in boutique management, poised to lead and motivate teams toward success. Expertise in inventory management, innovative sales strategies, and exceptional customer service drives a commitment to excellence. Strong focus on team collaboration and adaptability ensures responsiveness to evolving business needs, consistently delivering outstanding results. Recognized for reliability, superior communication skills, and effective leadership abilities that foster a positive work environment.
Overview
16
16
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Boutique Manager Frank & co.
PT. Central Mega Kencana
07.2019 - Current
- Lead 1 store by determining strategies & plans to achieve targets and coordinating 5 JRs as well as maintaining assets and implementing SOPs
- Get Achievment more than 117% at 2022 and SSG 25% at Frank & co.
- Successfully transform old store in Mall Taman Anggrek to get Achievment more than 110% ( 117%) in 2022 and get Best TOP 3 Stores in Frank & co's Area 2.
- Implemented Stratefic sales and marketing by PDCA framework ,leveraging data analysis , promotional campaigns , and personalized clienteling to drive sales growth and strengthen customer loyalty , especially Pareto Customers.
- Optimized and managing inventory tun-over by stock management , ensuring accurate forecasting , timely replenishment, and cost - efficient stock control to maximize availability of best-selling products.
- Developing and creating new leaders within the store by nurturing and training potential staff to grow into strong leaders
- Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.
Project Officer
Matrix Production
01.2010 - 01.2019
- Working together in a team, especially in negotiations related to Jobs/Tenders with clients, creating concepts and production.
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Enhanced project efficiency by streamlining communication channels and implementing effective collaboration tools.
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
Team Leader & Direct Selling
PT. Djarum DSO Lampung
01.2016 - 01.2017
- Direct sales to customers by bringing 2-3 SPGs for cigarette sales and sales targets and repeat order sales (customers)
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Mobile Banking Instalation
BRI
01.2014 - 01.2014
- Offers use and registration of BRI Bank customers' E-Banking for easy transactions (installation target)
Education
Senior High School - Science Major
Al - Kautsar
01.2010
Institute Of Informatic & Business Darmajaya - Informatics engineering
Institute Of Informatic & Business Darmajaya
01.2017
Skills
Analysis Data
Leadership
Public Relation
Store operations
Customer service
Brand awareness
Marketing strategy
Performance analysis
Teamwork
Problem-solving abilities
Team leadership
Adaptability and flexibility
Certification
Applied Jewelry Profesional Gemological Institute of America ( GIA )
Additional Information
- Passionate about Customer Satisfactions , Cultural exchange , and delivering memorable customer experiences.
- Strong Ability to adapt to Fast-paced environtments and handle high-pressure situations with professionalism
- Passionate about new knowledge in another industries
Automotive
- Highly passionate about motorcycles , especially big bikes , and actively involved in a riding community with strong connections among fellow members
Timeline
Boutique Manager Frank & co.
PT. Central Mega Kencana
07.2019 - Current
Team Leader & Direct Selling
PT. Djarum DSO Lampung
01.2016 - 01.2017
Mobile Banking Instalation
BRI
01.2014 - 01.2014
Project Officer
Matrix Production
01.2010 - 01.2019
Institute Of Informatic & Business Darmajaya - Informatics engineering
Institute Of Informatic & Business Darmajaya
Senior High School - Science Major
Al - Kautsar