David Wendell, M.B.A, E.A.
Twining
Summary
Dynamic business leader with a proven track record at Elite Accounting, Inc, excelling in customer relations and operations management. Successfully enhanced client satisfaction through effective communication and relationship building, while driving team performance and implementing strategic marketing initiatives. Skilled in financial oversight and team development, fostering a high-performing work environment.
Experienced with strategic planning, financial management, and team leadership. Utilizes innovative approaches to streamline operations and drive growth. Track record of building strong relationships with stakeholders to ensure business success.
Overview
27
27
years of professional experience
Work History
Owner
Elite Accounting, Inc
01.2008 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Manager
Heilig Meyers Furniture
03.1998 - 12.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
MBA - Accounting
Keller Graduate School of Management
Chicago, IL12-2017
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Operations management
- Client service
Affiliations
- President Idaho Chapter NATP
Timeline
Owner
Elite Accounting, Inc
01.2008 - Current
Manager
Heilig Meyers Furniture
03.1998 - 12.2007
MBA - Accounting
Keller Graduate School of Management
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