Dawn Wingfield
Twin Falls
Summary
Dynamic Grocery Manager at Fred Meyer with proven expertise in inventory management and customer relations. Adept at visual merchandising and sales forecasting, I successfully enhanced product visibility, driving significant sales growth. A strong team leader, I foster effective communication and vendor negotiation, ensuring compliance with safety standards while elevating customer satisfaction.
Overview
31
31
years of professional experience
Work History
Grocery Manager
Fred Meyer
Twin Falls
11.2023 - Current
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Conducted weekly meetings with staff members to discuss performance goals.
- Ensured compliance with all health, safety, and sanitation regulations.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Organized promotional displays to maximize sales opportunities.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Inventory Control Supervisor
High Times
Coalinga
10.2018 - 11.2023
- Analyzed sales trends, forecasts and customer orders to determine optimal stocking levels.
- Maintained accurate and updated records and reviewed data to evaluate department performance.
- Coordinated with vendors to negotiate best prices for products while maintaining quality standards.
- Inspected equipment, facilities and vehicles regularly to assess safety.
- Developed strategies for improving efficiency within the supply chain process.
- Oversaw freight management system with proactive attention to potential delays and resolutions.
- Monitored inventory storage and enforced proper handling and organization.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Provided technical support related to the company's ERP system used for managing inventories.
- Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Processed supply chain transfers for VMI operations, purchase orders and shop orders.
- Implemented new systems for tracking inventory usage and reordering points for all departments.
- Developed detailed reports on inventory levels, cost of goods sold, product shortages, and aging stock items.
- Identified areas for improvement in existing inventory management processes based on industry best practices.
- Developed and implemented efficient inventory control processes to ensure accurate tracking of stock levels.
- Trained staff on proper inventory control techniques using established policies and procedures.
- Maintained accurate records related to receipt, storage, issuance, transfer, disposal of inventories.
Food Service Supervisor
Coalinga-Huron Unified School District
Coalinga
08.1994 - 05.2020
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Conducted regular staff meetings to discuss operational improvements and address concerns.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Analyzed sales data and financial reports to identify trends and areas for improvement.
- Distributed food to service staff for prompt delivery to customers.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Delivered food prep training so that employees could effectively feed staff personnel.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Managed cash flow, overseeing daily receipts and bank deposits.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Monitored temperatures of prepared food and cold-storage areas.
Hospital Police Officer
Coalinga State Hospital
Coalinga
05.2004 - 02.2011
- Issued warnings and citations for violations of hospital policies or procedures.
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Performed foot patrol duties around buildings and parking lots regularly.
- Responded promptly to activated alarms for fires and burglaries.
- Monitored access control systems such as surveillance cameras and alarm systems.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
- Provided guidance and support to medical staff during difficult situations.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Maintained logs of all patrols conducted throughout the day.
- Assisted with patient transports from one area of the hospital to another.
- Responded to emergency calls involving medical issues, violence, theft.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
- Prepared detailed reports of incidents that occurred while on duty.
- Patrolled hospital campus to maintain order and security.
- Strengthened traceability by developing organization systems for criminal prosecution case logs, records, reports and agendas.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Coordinated with other departments within the hospital to ensure safety measures are being followed.
- Provided assistance with crowd control in cases of emergencies or disturbances.
- Performed searches of individuals upon entering the building for prohibited items.
- Documented observations and actions by radioing information and completing reports.
- Assessed potential threats to hospital personnel and property.
- Interviewed witnesses and victims to determine critical details relevant to each case.
- Participated in training programs related to security procedures and protocols.
- Enforced safety regulations for visitors, staff, and patients.
Correctional Officer
Claremont Custody Center
Coalinga
10.2001 - 05.2004
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Maintained records of prisoners' identification and charges.
- Detected potential threats and quickly defused conflicts.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Inspected cells and conducted random searches of common areas.
- Performed head counts, checking cells for missing inmates.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Issued clothing, tools and other authorized items to inmates.
- Inspected cells and other areas for contraband and safety hazards.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Supervised inmates during day-to-day activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Conducted investigations of crimes committed within prison.
- Conducted headcounts to ensure that all inmates were accounted for.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Education
High School Diploma -
Coalinga High School
Coalinga, CA06-1993
Skills
- Inventory management
- Visual merchandising
- Sales forecasting
- Customer service
- Vendor negotiation
- Team leadership
- Customer relations
- Effective communication
Timeline
Grocery Manager
Fred Meyer
11.2023 - Current
Inventory Control Supervisor
High Times
10.2018 - 11.2023
Hospital Police Officer
Coalinga State Hospital
05.2004 - 02.2011
Correctional Officer
Claremont Custody Center
10.2001 - 05.2004
Food Service Supervisor
Coalinga-Huron Unified School District
08.1994 - 05.2020
High School Diploma -
Coalinga High School
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