Debby Puspita Tjahjadi
Management
Bandung
Summary
I would like to be considered to fill the position in your team. I believe that I have the skills you are looking for and able to support the office growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Tour and Travel Agency
Ocean Glamping Penida
04.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Rental Property Manager
Victoria Guest House
02.2017 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Assisted in the hiring process for new team members by conducting interviews and evaluating applicant qualifications against role requirements.
Sub Branch Manager
Sinarmas Bank
01.2012 - 01.2014
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Sub Branch Manager
Mega Bank
01.2012 - 01.2014
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Account Officer
Bank Internasional Indonesia (BII)
01.2010 - 01.2012
- Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Responded to requests for information and resolved issues quickly.
- Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements.
- Supported month-end closing activities by preparing accurate and comprehensive journal entries as required under GAAP guidelines.
Relationship Manager
Permata Bank
01.2008 - 01.2010
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
Administration Staff
Parahyangan University
01.2008 - 12.2008
Registration Staff and Scoring Staff
Parahyangan University
01.2007 - 12.2008
Private Teacher
01.2005 - 12.2008
Apprentice Staff
Perdu Emas Foundation
01.2006 - 12.2006
Education
Bachelor of Law (S1) -
University of Parahyangan
Skills
Customer service
Sales strategy
Time management
Conflict resolution
Performance monitoring
Problem solving
Accomplishments
- 1993-1999, 1st Champion at SDK 3 BPK Penabur Bandung
- 1999, The Best of Three at SDK 2 BPK Penabur Bandung
- 2000, The Best Mark in National Final Examination for Indonesian Language Subject
- 2001, One of The Full Scholarship Student to enter The Junior High School
- 2002, The best participant in orientation event at SLTPK 5 BPK Penabur Bandung
- 2002-2004, 1st Champion at SLTPK 5 BPK Penabur Bandung
- 2003-2004, Runner Up at English Poetry Reading Contest for Junior High School
- 2004, Finalist at Mathematics Competition in West Java
- 2005, The best of Three at Mathematics Competition in Bandung
- 2005-2008, 2nd Champion at SLTPK 5 BPK Penabur Bandung
- 2007, 1st Champion for Speech Composition at SLTPK 5 BPK Penabur Bandung
- 2007-2008, 1st Champion for Short Story Composition at SLTPK 5 BPK Penabur Bandung
- 2008, 1st Champion for Poetry Reading at SLTPK 5 BPK Penabur Bandung
- 2009, Third Runner Up Female Basketball Competition in West Java
- 2010, Advance Level(5th) in International Mathematics Olympiade Competition
- 2010, 1st Champion at SLTPK 5 BPK Penabur Bandung
- 2010, One of Perfect (10) Mark (Scale of 10) at Mathematics Subject
- 2010, 1st Champion at Talk Show of English Talent Competition
- 2010, 1st Champion at All Subject Competition in West Java
- 2010, 1st Champion at Pelajar Teladan in Bandung
- 2010, 2nd Runner Up at Pelajar Teladan in West Java
- 2010, 1st Champion at Physics Competition in West Java
- 2010, The Pikiran Rakyat Newspaper Scholarship Student
- 2010, The full scholarship student (Free from school paid)
- 2010, One of the full scholarship student to enter the high school
- 2010, 1st Champion at SMAK 1 BPK Penabur Bandung
- 2010, Always give the student opinion at Pikiran Rakyat Newspaper
- 2010, The Perfect (10) Mark (Scale of 10) in National Final Examination for Mathematics Subject
- 2010, One of The Student who enters Parahyangan University without a test (PMDK student)
- 2010, The Best Student of Law Parahyangan University
- 2010, 2nd Runner up at National Moot Court at Padjajaran University
- 2010, The Scholarship Student
- 2010, The Best Graduation of Law Parahyangan University
- 2010, One of The Student who enters Magister Parahyangan without a test
- 2010, The Best Achiever at Permata Bank Relationship Manager Development Program
- 2010, My last KPI (Key Performance Indicator) result is On Target at Bank International Indonesia
Personal Information
- Date of Birth: 03/28/87
- Gender: Female
- Nationality: Indonesian
- Marital Status: Married
- Religion: Christian
Training
2008, Socialization of Compliance Culture & KYC, Total Image at Duta Bangsa, Bank Accounting, Financial Credit Analysis, Basic Operational Risk
Additional Information
Certification of financial risk mitigation
Know your customers
Bank assurance
Timeline
Tour and Travel Agency
Ocean Glamping Penida
04.2020 - Current
Rental Property Manager
Victoria Guest House
02.2017 - Current
Sub Branch Manager
Sinarmas Bank
01.2012 - 01.2014
Sub Branch Manager
Mega Bank
01.2012 - 01.2014
Account Officer
Bank Internasional Indonesia (BII)
01.2010 - 01.2012
Relationship Manager
Permata Bank
01.2008 - 01.2010
Administration Staff
Parahyangan University
01.2008 - 12.2008
Registration Staff and Scoring Staff
Parahyangan University
01.2007 - 12.2008
Apprentice Staff
Perdu Emas Foundation
01.2006 - 12.2006
Private Teacher
01.2005 - 12.2008
Bachelor of Law (S1) -
University of Parahyangan
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