Debby Aprilia Tifen
Sales Associate
Jakarta,JK
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat
Successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning.
Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Sales, Marketing, Fashion Stylist, Life Coach
Self Employed
- I currently working on several projects
- I'm very passionate about what I'm doing, I supplied cookies and brownies to several local cafes
- I work by order to knit and sewing several products of apparel
- I also pursue my passion in fashion as a fashion stylist
- I made the mood boards and arranged the photoshoot and made sure that the outfit was a perfect fit
- I open consultation as a Life Coach, I'm focusing on healing inner child wounds and healer.
Content Writer
QOAR
- I made mood boards and content planning for a month ahead
- We were only making Instagram content, those are feed content and story content
- We had to make brilliant concepts and able to create a short, descriptive, and selling concept based on Clients' companies
- I learned to create something out of the box and pay attention to details
- I also learned how to be a Project Manager and learned to pitch great ideas to my senior.
- Developed targeted marketing campaigns that increased audience reach across multiple platforms.
- Developed and pitched story ideas to editors.
- Choose cover photography or artwork, select fonts, and arrange designs to attract target readership.
Barista
PT.Sari Coffee ( Starbucks)
- I worked here as a part-timer
- I worked more than just face to face with my customers but also learn how to be a great human being to the Company's vision and mission
- Being a barista at Starbucks was more than just making a coffee or beverage for customers but also learning cafe role practice, leadership, and also most of all teamwork
- When I worked at Starbucks I had to prepare and arrange all the merchandise items, including preparing SKU and labelling
- I am great at operating POS system and EDC
- I had to pay attention to the store's cleanliness
- I was always have the habit to reming my team about the promos, company's standards, make sure all products are in FIFO order, listing all of the products that needed to be order for the next week, and making sure that our role as a barista is implemented
- I always reminded my team to achieve sales; and also I was a great merchandise seller, B2C, and B2B
- I am grateful that I had the chance to do what I am doing and looking forward to greater chances, opportunities, and challenges ahead.
Event Organizer
Excedio
- I had several position when I was working here, but my highest position was as a Contact Person for the bride
- The job desk that I had to do were making sure that the appointment with the vendors was organized well whether with the bride or the vendor
- I also had to be fluent in a formal language as a matter fact of politeness and professionalism
- I had to make sure that everything is clear for both parties
- I needed to make sure that my client met their satisfaction and expectation, yet the vendor was able to fulfill those needs
- Being an event organizer was one of the greatest experiences I had because I was able to express my ideas to the bride for certain looks, and being able to learn so many things for handling my clients, my vendors, and many more
- The other thing I needed to do was to make sure even unexpected things happened on The Day, I had to make sure that my bride and groom were happy and felt safe that everything are going well
- I learned a lot about leadership and treating others as my equals even though we had different responsibilities
- Communication in a team is important, and because of that, I learned how to articulate my thoughts as objectively as possible.
Marketing, Sales, Life Coach
Self Employed
09.2017
- I worked for myself while pursuing my degree in Fashion Design Major, though I had to dropped out for personal reason, I had several orders through my projects and had several clients to work on as Life Coach.
Sales Associate
Magran Group
01.2023 - Current
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Conducted regular competitor analysis to stay informed about market trends, adjusting strategies accordingly for optimal results.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in the store.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
Education
SMA di bidang Bahasa - Language
SMA Santa Maria
Santa Maria Surabaya 06.2012 - 6 2015
Skills
Customer service
Microsoft Office
Cashiering
Leadership
Cash handling
POS System
Payment Processing
B2B and B2C
Upselling
Problem Solver
Critical Thinker
Product Sales
Order Processing
Additional Information
I volunteered for 3 years at AFS as committee through my high school year until the first year of college. I helped the process for student exchange from Surabaya and nearby areas. I had a great chance to help out the judges to give my perspective towards the participants performance during interview.
Work Preference
Work Type
Full TimeContract WorkLocation Preference
HybridImportant To Me
Flexible work hoursPaid time offWork from home optionWork-life balanceCareer advancementPaid sick leaveWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Magran Group
01.2023 - Current
Marketing, Sales, Life Coach
Self Employed
09.2017
SMA di bidang Bahasa - Language
SMA Santa Maria
06.2012 - 6 2015
Sales, Marketing, Fashion Stylist, Life Coach
Self Employed
Content Writer
QOAR
Barista
PT.Sari Coffee ( Starbucks)
Event Organizer
Excedio