Deborah Studstill
Athol
Summary
Dynamic professional with a proven track record at Michaels Arts and Crafts, excelling in customer engagement and brand promotion. Skilled in developing effective outreach strategies and enhancing customer satisfaction through excellent communication and product knowledge. Recognized for fostering positive relationships and driving community involvement, resulting in increased brand visibility.
Overview
24
24
years of professional experience
Work History
Front End Ambassador
Michaels Arts and Crafts
03.2025 - Current
- Engaged with community to promote brand initiatives and enhance visibility.
- Assisted in organizing events to foster relationships with local stakeholders.
- Supported outreach efforts by distributing promotional materials and information.
- Collaborated with team members to develop strategies for effective engagement.
- Adapted communication style to connect with diverse audiences effectively.
- Learned operational procedures to ensure efficient representation at events.
- Provided feedback on community responses to improve engagement tactics.
- Developed knowledge of brand values and mission to communicate effectively.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Resolved conflicts between staff members and community members in diplomatic manner.
- Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Daycare Teacher
Sonrise Christian Preschool and Daycare
04.2016 - 12.2024
- Facilitated engaging learning activities to promote child development and social skills.
- Implemented daily lesson plans aligned with curriculum standards and developmental goals.
- Monitored children's progress and provided feedback to parents on developmental milestones.
- Established a safe, nurturing environment fostering positive interactions among children.
- Collaborated with colleagues to enhance classroom practices and improve student outcomes.
- Organized events and activities that encouraged family involvement in the preschool community.
- Adapted teaching methods based on individual children's needs and learning styles.
- Maintained accurate records of attendance, behavior, and educational progress for each child.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
- Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
- Implemented curriculum to enhance classes with learning-focused activities.
- Assisted in the planning and execution of special events such as holiday celebrations or parent-teacher conferences, fostering a strong sense of community within the daycare center.
- Contributed to improved program quality by participating in professional development workshops and training sessions.
- Maintained open and effective communication with parents about their child's progress and areas for improvement.
- Strengthened team collaboration by sharing effective teaching practices and resources with colleagues.
- Conducted regular safety drills, ensuring children knew how to respond in emergency situations.
- Enhanced children's problem-solving skills through guided activities and open-ended questions.
- Promoted physical health and well-being of children by incorporating daily physical activities and teaching about healthy eating habits.
- Supported children's emotional development by providing comforting presence and listening to their concerns.
- Strengthened children's early literacy and math skills through interactive lessons and games.
- Implemented creative learning strategies, significantly increasing children's engagement with educational content.
- Cultivated love for reading in children by organizing regular storytime sessions and discussions.
- Enhanced children's social skills by organizing group activities and encouraging cooperative play.
- Fostered safe and nurturing environment for children, setting stage for positive learning experiences.
- Adapted teaching methodologies to suit different learning styles, ensuring all children remained engaged and motivated.
- Facilitated culture of empathy and respect among children, teaching them value of kindness and understanding.
- Encouraged children to express themselves creatively through art and music, enhancing their creative thinking skills.
Sales Associate
K-Mart
04.2002 - 02.2003
- Assisted customers in locating products and resolving inquiries to enhance shopping experience.
- Operated cash register efficiently while ensuring accurate transaction processing.
- Maintained cleanliness and organization of sales floor to promote a welcoming environment.
- Collaborated with team members to restock merchandise and manage inventory levels effectively.
- Demonstrated product knowledge to provide informed recommendations, boosting customer satisfaction.
- Adapted quickly to changing store needs, prioritizing tasks during peak periods to ensure operational efficiency.
- Engaged with diverse customer base, fostering positive relationships and repeat business opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
High School Diploma - Art And Early Childhood Education
Granite Falls High School
Granite Falls, WA06.1990
Skills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Customer education
- Product recommendations
- Customer service
- Multitasking
- Multitasking Abilities
- Excellent communication
- Decision-making
Accomplishments
At my 6th month evaluation received exceeds expectations in all categories at Michaels
Timeline
Front End Ambassador
Michaels Arts and Crafts
03.2025 - Current
Daycare Teacher
Sonrise Christian Preschool and Daycare
04.2016 - 12.2024
Sales Associate
K-Mart
04.2002 - 02.2003
High School Diploma - Art And Early Childhood Education
Granite Falls High School