Debra FitzSimon
Pocatello
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
26
26
years of professional experience
Work History
Regional Execution Manager
Jacksons Food Stores Corporate Office
Pocatello
02.2022 - 03.2025
- Acted as regional marketing and merchandising expert, serving as primary contact for inquiries.
- Managed comprehensive resets and remodels to optimize store layouts and product placement.
- Executed projects that significantly enhanced business performance and customer engagement.
- Monitored emerging and existing competition to inform strategic decisions.
- Assisted category managers in effectively managing DSD vendors for optimal supply chain efficiency.
District Manager
Jacksons Food Stores Corporate Office
Pocatello
06.2009 - 01.2022
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Worked with direct reports to develop and implement action plans, improving operating results.
Store Manager
Jacksons Food Stores
Pocatello
07.1999 - 06.2009
- Monitored inventory levels and placed orders to restock shelves.
- Managed daily banking activities such as deposits and withdrawals.
- Performed regular price checks to ensure competitive pricing.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Updated and maintained store signage and displays.
Education
Some College (No Degree) - General
Ricks College
Rexburg, IDSkills
- Inventory and operations management
- Employee training and development
- Conflict resolution strategies
- Time management techniques
- Retail service excellence
- Recruitment and interviewing
- Shift scheduling and staff management
Accomplishments
- Received Jacksons Leadership award 3 times
- Received Achievement of Excellence most months
References
References available upon request.
Timeline
Regional Execution Manager
Jacksons Food Stores Corporate Office
02.2022 - 03.2025
District Manager
Jacksons Food Stores Corporate Office
06.2009 - 01.2022
Store Manager
Jacksons Food Stores
07.1999 - 06.2009
Some College (No Degree) - General
Ricks College
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