Debri Fatrini

Work History

Human Resources & General Affairs Manager

AmanAir Indonesia

04.2024 - 03.2025

Company Overview: Canada Logistics Company
Basic Function: Optimized human capital and office facility management for 3 offices in Jakarta, Tarakan and Timika.
Job Responsibility:
Delivered first-hand office management and business support for the directors and the broader operation
Optimized current and spearheaded future business needs by developing, engaging, motivating, and preserving human capital (set up KPIs, office SOPs, recruitment, learning and development, compensation and benefits, etc.).
Implemented the smooth operation of the office and troubleshoot issues that arise daily while keeping expenses reasonable.
Optimized the overall efficiency of the office by promoting a good work culture and ensuring follow-through of key assignments promptly
Implemented all the government regulations, such as employment work permits (RPTKA, IMTA, etc.), employment taxes, minimum wage, employment insurance (BPJSTK and BPJS health), and labor laws.
Bridged management and employee relations by managing demands, grievances, or other performance issues and navigating sensitive and difficult conversations with staff
Delivered good results in contract negotiation and engagement of locally engaged service providers and suppliers; responsible for basic office and operational equipment.
Implemented smooth local and international travel assistance including coordinating travel, visas, etc.
Report to: Mr. Michael Nicholas – President Director
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Improved safety procedures to create safe working conditions for workers.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.

Head of Workplace Services (Office & Facility Manager)

Lazada Indonesia

06.2023 - 03.2024

Company Overview: Alibaba Group One of the largest e-commerce companies in SEA
Basic Function: Optimized the smooth running of a rapidly growing e-commerce office with total >800 HC, 2600 sqm x 3 floors on a day-to-day basis, special events and led a team of support staffs
Job Responsibility:
Spearheaded the high office standards including but not limited to house rules and comprehensive report to the management team.
Implemented the office basic hygiene (cleanliness, tidiness, receptionist, security, F&B, stationary) at the highest standard and best practice to provide comfort to the users.
Optimized the office spending external service providers, such as cleaning, security, and office maintenance without compromising highest office standard and cleanliness, and identifying cost saving opportunities.
Implemented a good collaboration with relevant stakeholders to ensure maintenance, repairs, and cleanliness of the office premises.
Initiated executed casual (campaign & birthday, theme) events, employee health (exercise), etc. and identified employee's needs from cultural perspective to solve and build a better working culture.
Spearheaded the office asset management system and inventory of office supplies and equipment. Also anticipating needs and coordinating timely replenishment.
Addressed employee inquiries, concerns, and feedback the advise and solutions related to office management.
Report to: Mr. Wilson Lai – Head of Regional Workplace Services (line) & Ms. Evelyn Yonathan – Chief People Officer (dotted)
Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Documented records on pricing, energy consumption and activity reports.
Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
Led cross-functional teams to complete complex facility projects on time and within budget constraints.
Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
Created management reports outlining important facility statistics.

Admin, Office & Facility Manager

Moonton Indonesia

06.2022 - 05.2023

Company Overview: ByteDance Group One of the largest mobile game in SEA (Mobile Legends Bang Bang gaming developer)
Basic Function: Optimized the office and facility management, administration, procurement, special project and culture initiatives with 100 HC and 1150 sqm environment.
Job Responsibility:
Optimized the office & admin work related to office asset, office fulfillment, employee compensation & benefits including the process of procurement, payment request and stock opname.
Delivered good results on office expansion and renovation projects.
Created office SOP with goal of office, HR & admin efficiency and effectiveness; Solve problems raised by employees with logical and thorough plan plus execution.
Spearheaded the strong local vendor relationship in Indonesia, leveraging external resources to accomplish office, HR, admin, and procurement needs.
Created a positive work vibe, by planning and executing casual events, employee health, CSR, etc. and identified employee's needs from cultural perspective, initiating new projects and events to solve and build a better working culture.
Initiated a global scope; co-work with different country's admin to accomplish projects together by making significant changes on monthly basis.
Implemented smooth local and international travel assistance including coordinating travel, visas, etc.
Report to: Mr. Theon Hsu – SEA General Manager
Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
Investigated problems and determined appropriate remedies.
Created and implemented operational policies, processes and procedures to keep facilities running smoothly.

Office & Facility Manager

Shopee International Indonesia

01.2019 - 05.2022

Company Overview: One of the largest e-commerce in SEA
Basic Function: Optimized the smooth running of a rapidly growing e-commerce office with total >5000 HC, 2200 sqm x 8 floors on a day-to-day basis, special events and led a team of support staffs
Job Responsibility:
Spearheaded the high office standards including but not limited to house rules and comprehensive report to the management team.
Implemented the office basic hygiene (cleanliness, tidiness, receptionist, security, F&B, stationary) at the highest standard and best practice to provide comfort to the users.
Optimized the office spending external service providers, such as cleaning, security, and office maintenance without compromising highest office standard and cleanliness, and identifying cost saving opportunities.
Initiated executed casual (campaign & birthday, theme) events, employee health (exercise), etc. and identified employee's needs from cultural perspective to solve and build a better working culture.
Implemented a good collaboration with relevant stakeholders to ensure maintenance, repairs, and cleanliness of the office premises.
Spearheaded the office asset management system and inventory of office supplies and equipment. Also anticipating needs and coordinating timely replenishment.
Implemented smooth local and international travel assistance including coordinating travel, visas, etc.
Addressed employee inquiries, concerns, and feedback the advise and solutions related to office management.
Report to: Mr. Primandaru Widjaya – Head of People Service & Organization Development
Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.

Office Manager cum Executive Assistant to CEO

Honeywell Indonesia

08.2013 - 12.2018

Company Overview: An American multinational conglomerate company that produces a variety of commercial and consumer products, engineering services and aerospace systems for a wide variety of customers
Basic Function: Optimized smooth running of the office in terms of facilities, equipment and utilities with 350 HQ and 2500sqm environment. Delivered an excellent support to the President Director by planning, managing and monitoring overall President Director' logistics
Job Responsibility:
Delivered first-hand for the President Director and the broader operation of office management
Implemented the smooth operation of the office and troubleshoot issues that arise daily while keeping expenses reasonable.
Implemented the establishment, revisions, and maintenance of office procedures and policies, and all the government regulations, such as employment work permits (RPTKA, IMTA, etc.), for expat employees.
Optimized the office spending external service providers, such as cleaning, security, and office maintenance without compromising highest office standard and cleanliness, and identifying cost saving opportunities.
Delivered good results in contract negotiation and engagement of locally engaged service providers and suppliers; responsible for basic office and operational equipment.
Implemented smooth local and international travel assistance including coordinating travel, visas, etc. for CEO, Directors and VIP visits.
Delivered good results on arrangements for professional conferences, events, and worldwide CEO visits.
Well performed a variety of administrative or executive support tasks that are highly confidential and sensitive.
Prepared agenda and collects materials for meetings, speeches, and conferences; takes minutes and keeps records of proceedings.
Report to: Mr. Alex Pollack – Former President Director of Honeywell
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Office Management cum Executive Assistant to Senior Partner

McKinsey & Company

10.2012 - 07.2013

Company Overview: One of the largest American Management Consulting Companies in the world
Basic Function: Optimized smooth running of the office in terms of facilities, equipment and utilities with 200 HQ and 1500sqm environment. Delivered an excellent support to the President Director by planning, managing and monitoring overall President Director' logistic
Job Responsibility:
Delivered first-hand for the Sr. Managing Partner and the broader operation of office management.
Published the corporate newsletter by gathering information; preparing and editing articles; designing graphic presentation; producing and distributing.
Optimized support to the key executives make consistent decisions by advising them of historical precedents; serving as liaison between them and the president.
Enhanced Sr. Managing Partner's and corporation's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Implemented smooth local and international travel assistance including coordinating travel, visas, corporate jet, etc.
Completed projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; adjusting plans.
Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Implemented the establishment, revisions and maintenance of office procedures and policies.
Delivered good results in contract negotiation and engagement of locally engaged service providers and suppliers; responsible for basic office and operational equipment
Report to: Ms. Mihaila Wibowo – Sr. Managing Partner of McKinsey & Company Indonesia
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.

Project Secretary – Staffing Group in Procurement Department

ExxonMobil Oil Indonesia

09.2008 - 09.2012

Company Overview: One of the largest American oil and gas corporation in the world
Basic Function: Implemented and conducted manpower sourcing (agencies) and optimized recruitment process to fulfill the manpower needs of each EPC (Engineering, Procurement and Construction) in timely basis and assist recruiter in providing qualified resumes
Job Responsibility:
Implemented correspondence with ExxonMobil Project Managers and Agencies.
Implemented manpower sourcing and recruitment policies and procedures to ensure its running in accordance to current policies and procedures.
Implemented manpower sourcing method and strategy and ensured it fulfills the need of qualified talent in a timely manner.
Monitored and reviewed agencies’ contract activities to ensure that they are running the business in line with Labor Law and regulations.
Ensured the agencies and their companies follows all employment regulations such as employment work permit (RPTKA, IMTA etc).
Conducted and coordinated with recruiters by providing qualified resume needed and ensure smooth running hiring process.
Monitored agencies’s invoices to ensure budget allocation are committed with the contract and maintain it properly.
Assisted in review of monthly reports, expediting reports and inspection reports.
Assisted in verifying and processing invoices.
Recommended necessary improvement in manpower sourcing and recruitment process to ensure it will support to achieve business goals.
Report to: Mr. Pierre Faure – Contracting Director
Maintained accurate financial records for projects, ensuring budget adherence and timely invoicing.
Played an active role in accomplishing objectives set forth within each phase of assigned projects through effective organization and prioritization skills.

Executive Secretary to AirAsia Jakarta Call Center Director

Indonesia AirAsia, Jakarta

09.2002 - 08.2008

Company Overview: An Airlines Company
Basic Function: Assisted the director in day-to-day working activities
Report to: Mr. Romi Gozali – AirAsia Jakarta Call Centre Director
Organized and updated schedules for executives.
Coordinated travel arrangements and bookings for executive staff.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
Answered high volume of phone calls and email inquiries.
Optimized time management for executives through skilled coordination of tasks and priorities.
Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
Managed expense reporting to ensure accuracy and adherence to budgetary guidelines.
Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.
Enhanced communication flow within executive team, establishing weekly briefing protocol.

Overview

Work History

Human Resources & General Affairs Manager

Head of Workplace Services (Office & Facility Manager)

Admin, Office & Facility Manager

Office & Facility Manager

Office Manager cum Executive Assistant to CEO

Office Management cum Executive Assistant to Senior Partner

Project Secretary – Staffing Group in Procurement Department

Executive Secretary to AirAsia Jakarta Call Center Director

Skills

Timeline

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