Dedi N Fachrurozy
Director
Medan,SU
Summary
Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of [Type] production writing, planning, and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
2027
2027
years of professional experience
1
1
Language
Work History
Director
PT. Erni Putra Terari
2026 - Current
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
- Reinforced company's competitive position by securing intellectual property rights and fostering innovation.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Director
PT. Binjai Durahman Indah
2025 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
- Optimized inventory management to minimize costs and ensure product availability.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
- Streamlined project delivery mechanisms, significantly reducing time to market for new initiatives.
- Enhanced stakeholder satisfaction with timely and transparent communication strategies.
- Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Boosted operational efficiency by optimizing supply chain processes.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Drove significant market share growth with launch of innovative product lines.
- Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
- Pioneered adoption of sustainable practices, leading to industry recognition and awards.
- Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
- Secured lucrative partnerships to expand market reach, negotiating favorable terms.
- Elevated company profile in industry by spearheading comprehensive rebranding initiative.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
- Improved team morale and productivity by implementing comprehensive professional development program.
Group Director Communication
PT. MEREK INDAH LESTARI - TAMAN SIMALEM RESORT
04.2019 - Current
General Manager
Hotel International Sibayak
02.2015 - Current
- Four Star Hotel in Berastagi-North Sumatra
- Sibayakinternasional_kolamrenang_18281
- Four Star Hotel in Berastagi-North Sumatra
General Manager
Madani Hotel Medan-Indonesia
06.2006 - Current
- Hotel Sibayak Internasional
- Hotel Sibayak Internasional (HIS) is a 4-star resort situated in the highlands of Berastagi, 60 kilometers or one-and-a-half-hour by car from Medan, the provincial capital city of North...
- Hotel Sibayak Internasional (HIS) is a 4-star resort situated in the highlands of Berastagi, 60 kilometers or one-and-a-half-hour by car from Medan, the provincial capital city of North...
F & B.Operation Manager
Grand Angkasa Hotel Medan
04.2001 - 01.2006
- Opening Team the First Five Star Hotel in Medan
FB.Manager
Sol Mayang sari-Bintan/ Nirwana Garden Resort
01.1998 - 01.2000
- Handle F&B Operation
- Indra Maya Villa
- Kelong Sea Food Restaurant and Sol mayang sari Hotel resort
FB. Manager
Melia Confort- Hotel Pusako -Bukittinggi -Sol Melia Hotels & Resort Management
01.1995 - 01.1997
- Managed F & B Operation
- Hotel Pusako Bukittinggi the first Four Star Hotel In west Sumatra
Asst .FB. Manager
Aerowisata Hotels- Hotel Pusako Bukittinggi
01.1994 - 01.1995
Skills
Problem-solving
Project management
Operations management
Team management
Project coordination
People management
Business development
Budget control
Relationship building
Decision-making
Strategic planning
Strategies and goals
Team building
Business planning
Staff management
Verbal and written communication
Team collaboration
Creativity and innovation
Contract negotiation
Staff development
Negotiation
Change management
Business administration
Program management
Contract management
Partnerships and alliances
Time management
Organizational development
Budget management
Goal setting
Crisis management
Analytical thinking
Issues resolution
Legal and regulatory compliance
Timeline
Group Director Communication
PT. MEREK INDAH LESTARI - TAMAN SIMALEM RESORT
04.2019 - Current
General Manager
Hotel International Sibayak
02.2015 - Current
General Manager
Madani Hotel Medan-Indonesia
06.2006 - Current
F & B.Operation Manager
Grand Angkasa Hotel Medan
04.2001 - 01.2006
FB.Manager
Sol Mayang sari-Bintan/ Nirwana Garden Resort
01.1998 - 01.2000
FB. Manager
Melia Confort- Hotel Pusako -Bukittinggi -Sol Melia Hotels & Resort Management
01.1995 - 01.1997
Asst .FB. Manager
Aerowisata Hotels- Hotel Pusako Bukittinggi
01.1994 - 01.1995
Director
PT. Erni Putra Terari
2026 - Current
Director
PT. Binjai Durahman Indah
2025 - Current