Deja Beplate
Harvard
Summary
Skilled in providing excellent customer service and resolving customer complaints. A strong communicator with the ability to remain calm in stressful situations. Looking to leverage expertise in customer service to take on a new challenge in a challenging environment. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Players Club Representative
Couer D Alene Casino and Resort
11.2024 - 10.2025
- Collaborated with marketing team on targeted promotions and offers for specific player segments, driving revenue growth.
- Enhanced player satisfaction by providing exceptional customer service and addressing their inquiries promptly.
- Boosted club membership by promoting the benefits of joining the Player''s Club to casino guests.
Cashier
Four Star Supply
12.2021 - 02.2024
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
Daycare Worker
Lil Moe’s
09.2019 - 01.2021
- Developed positive relationships with parents, staff, and children through effective communication skills.
- Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects.
- Assisted in creating educational activities to stimulate physical, social, emotional, and cognitive development in children.
- Utilized games, toys, and books to develop and improve cognitive skills and physical abilities.
- Assisted in preparing food and serving meals and refreshments to children.
- Maintained a secure environment for all children, following established safety standards.
Education
High School Diploma - undefined
Potlatch Jr/Sr High School
Potlatch, ID06.2019
Skills
- Customer Assistance
- Product Recommendations
- Cash Register Operation
- POS Systems
- Cash Handling
- Customer Service
- ID Verification
- Merchandise Restocking
- Money Handling
- Teamwork and Collaboration
- Reliability and Punctuality
Certification
Serv Safe
Timeline
Players Club Representative
Couer D Alene Casino and Resort
11.2024 - 10.2025
Cashier
Four Star Supply
12.2021 - 02.2024
Daycare Worker
Lil Moe’s
09.2019 - 01.2021
High School Diploma - undefined
Potlatch Jr/Sr High School
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