Deja' Brown
Caldwell,ID
Summary
Organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Front of House Supervisor
Bon Appetite, Compass Group
08.2024 - Current
- Performs inventory management to maintain high valuation and minimal waste.
- Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized.
- Monitors marketing, confirming that signage is current and appropriate.
- Upholds policies and procedures to guarantee compliance with company and client expectations.
Coordinator
Treasure Valley Family YMCA
04.2019 - 09.2024
- 2021 Lights on After School Champion Award
- Created agendas and communication materials for team meetings
- Performed site evaluations and monthly audits
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions
- Trained and oversaw a group of 5-10 school age staff
- Evaluated employee job performance and motivated staff to improve productivity
- Create budget, shop and maintain supplies for activities within that monthly budget.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
School Age Lead
Treasure Valley Family YMCA
09.2017 - 04.2019
- Establish and maintain a safe, child-friendly environment for children
- Mentor, train staff and hold staff accountable - Ensure staff follow policies and procedures
- Maintain confidentiality regarding personal information regarding children and staff
- Develop curriculum - Program weekly schedules of activities
- Maintain supplies for activities within a monthly budget
- Help resolve conflict among both children and staff
- Manage parent communication & follow up
- Organize special events and Monitor donations
- Cleaned toys, equipment, dishes and other surfaces to keep facility sanitary.
Manager
Brother Brown's Bar-B-Q
09.2007 - 08.2018
- Greet and serve customers
- Hired and trained staff - Schedule staff hours and assign duties
- Cashier and calculate cash flow at the end of each shift
- Reduced risk by ensuring safety compliance adherence
- Effectively manage and assist kitchen staff in producing food for banquets, catered events and member dining areas
- Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
Youth Staff
Treasure Valley Family YMCA
10.2012 - 09.2017
- Establish a safe, child-friendly environment for children
- Coordinate with 5 other staff
- Program weekly schedules of activities
- Organize special events for the children
- Monitor Donations - managed funds, school supplies, etc.
Special Education Paraprofessional
Lewis & Clark Elementary
04.2017 - 08.2017
- Worked individually or with small groups of students to reinforce materials initially introduced by the teacher
- Assisted teacher with non-instructional classroom duties, such as snack, toilet, and clothing routines
- Assisted with the supervision of students during lunch periods, play periods and on field trips
- Guided independent study, enrichment work, and remedial work set up by the teacher.
Sales Support Associate
Macy's
10.2015 - 11.2015
- Recommended merchandise based on customer needs
- Operated a cash register to process cash, check and credit card transactions
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Replenished floor stock, organized, and located inventory to ensure product availability for customers.
Education
Academic Certificate - Culturally Responsive Pedagogy & Universal Design
University of Idaho
Moscow, ID08.2023
Academic Certificate - Organizational Dynamics
University of Idaho
Moscow, ID05.2023
Bachelor of General Studies - University of Idaho
University of Idaho
Moscow, ID05.2023
Associate of Arts - Business
College of Western Idaho
Nampa, ID05.2019
Skills
- Microsoft Office
- Business Administration
- Staff Development and Supervision
- Event Coordination
- Discretion and Confidentiality
- Scheduling and Calendar Management
- Adaptable, Flexible, Self-Motivated
- Lesson Plan Development
- Policy Implementation
Certification
- CPR, First Aid, and AED Certified
- Boise City Childcare License
- IdahoSTARS
- Idaho CNP Certified
- ServSafe Certified
Leadership Experience
YMCA YOUTH GOVERNMENT, 2011-2014, Treasure Valley Family YMCA, Caldwell, ID
- Gained an understanding of our democratic form of government through mock legislation, Experienced regional and state sessions, Wrote and lobbied bills to pass through the House and Senate
Leader in Training (LIT) | Teen Leaders Club, 2007-2014, Treasure Valley Family YMCA, Caldwell, ID
- Fundraise, market, plan, and lead Teen Night, Learned to develop social skills and relationships with my peers, Helped plan and lead activities for children (at least once or twice a week), Volunteered in different areas of the Y (Front desk for lock rentals, Pool as slide monitor, in youth programs, and Oasis Food Bank)
Timeline
Front of House Supervisor
Bon Appetite, Compass Group
08.2024 - Current
Coordinator
Treasure Valley Family YMCA
04.2019 - 09.2024
School Age Lead
Treasure Valley Family YMCA
09.2017 - 04.2019
Special Education Paraprofessional
Lewis & Clark Elementary
04.2017 - 08.2017
Sales Support Associate
Macy's
10.2015 - 11.2015
Youth Staff
Treasure Valley Family YMCA
10.2012 - 09.2017
Manager
Brother Brown's Bar-B-Q
09.2007 - 08.2018
- CPR, First Aid, and AED Certified
- Boise City Childcare License
- IdahoSTARS
- Idaho CNP Certified
- ServSafe Certified
Academic Certificate - Culturally Responsive Pedagogy & Universal Design
University of Idaho
Academic Certificate - Organizational Dynamics
University of Idaho
Bachelor of General Studies - University of Idaho
University of Idaho
Associate of Arts - Business
College of Western Idaho
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