E-Commerce Manager with over 4 years of experience in FMCG and fashion industry. Excellent reputation for resolving problems and improving customer satisfaction.
- Responsible for online market sizing
- Created sales target & realistic sales forecast for online channels & vending machine
- Created yearly budget plan for all E-Commerce activities
- Created KPI, monitored daily and weekly to ensure the enabler team accomplished their KPI
- Handled trading term for E-Commerce and vending machine key accounts
- Develop and implement business strategy and plan for E-commerce channels
- Responsible in promotional activities in E-commerce
- Monitoring & reporting sales review & projection
- Building a good and strong relationship with buyers & customers
- Working together with marketing team to create social media campaign & partnership with other brands to increase traffic to marketplace and convert to sales
- Identified Indonesia's online skincare market sizing
- Planned online launching one of the biggest Chinese skincare brand (Chando)
- Developed and Implemented Business Strategy and Plan for E-commerce channels.
- Responsible in all promotional activities in E-commerce key accounts.
- Monitoring & Reporting Sales Review & Projection
- Building a good and strong relationship with buyers & customers.
- Working together with marketing team to create social media campaign & partnership with other brands to increase traffic to marketplace.
- Responsible for Achieving sales target set by BOD in E-commerce channels by managing E-commerce Sales & Operational Team
- Created KPI, monitored daily and weekly to ensure the E-Commerce Team accomplished their KPI
- Develop and Implement Business Strategy and Plan for E-commerce channels
- Responsible in promotional activities in E-commerce
- Monitoring & Reporting Sales Review & Projection
- Building a good and strong relationship with buyers & customers
- Working together with marketing team to create social media campaign & partnership with other brands to increase traffic to marketplace
- Create brand awareness in online channels
- Responsible for achieving target set by management in E-commerce key accounts (Shopee, JD.ID, Gogobli, Sociolla)
- Developed and implemented business strategy and plan for E-commerce channels.
- Handled trading term for E-commerce key accounts.
- Responsible in creating, tracking, and reporting trade & consumer promotional activities in E-commerce.
- Monitoring & Reporting Sales Review & Projection
- Building a good and strong relationship with buyers
- Responsible for achieveng the sales target and managing the sales team in the offline channel (modern trade key account) for beverages category (Crystalline, You C 1000, Teh Gelas, Tango Drink Velluto, Kiranti, etc)
- Planned and implemented strategic business plan
- Created and implemented trade promotions
- Built and maintained a strong relationship with modern trade key accounts
- Created sales report and realistic sales forecast
- Identified the market and competitors
- Resolved customer issues quickly to close deals and boost client satisfaction
Analyzing Market Trends
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