Denada Anindya

In this company, making me learn a lot of new things. Communicated with customers to provide information, respond to inquiries, and maintain good customer relationships. Followed up on quotations and potential sales opportunities to support the sales process. Prepared and regularly updated Sales Tracking reports to monitor sales activities and progress. Created and edited photo and video content according to marketing needs and uploaded content to social media platforms. and there are many more tasks I handle at this new company.

The Covid 19 pandemic made me lose my job as a Customer Service. But, after 1 month, I got new postion in Head Office. This new position has made me learn many things. Beside handling administrative work such as filling documents, correspondence, handing phone,making financial report, organizing and made MOM. I also learn about general meeting of shareholders and daily stock transfer report with Corporate Secretary of my company. And I made division work report for daily, weekly, monthly report for director.

I work as Customer Service in branch of the company for 6 month. In addition I was required to work multitasking as a cashier, sales, handling administrative work such as daily sales report, document filling, and service by phone for product offerings.

I was in charge of handling all incoming and outgoing calls to provide solutions, answering questions about banking product, handling office administration work such as document filling, correspondence and kaizen.