Denaye Kharrl
Boise
Summary
Result-driven professional with a blend of strategic vision and hands-on-leadership ready to contribute to a dynamic organization. Proven track record in managing multiple locations. Efficient and productive, while maintaining a “never give up” attitude. Learns new concepts quickly, works well under pressure, and articulation ideas clearly and effectively. Extremely detail-oriented and enthusiastic. Excels in diplomacy which is essential in keeping your organization running smooth. Motivating other to perform at their highest ability, while helping them to achieve their own personal goal. Open-mindedness and ability to develop new skills often exceed expectations of pervious supervisors.
Overview
25
25
years of professional experience
Work History
AR Specialist II
Central Garden and Pet
05.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Office Administrative Assistant
The Insurance Group, Inc.
06.2018 - 04.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Regional Manager
Drug Test of Idaho
05.2010 - 12.2017
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Established and maintained operational standards for 2 locations.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted interviews with participants to assess eligibility.
- Identified top talent through skillful interviewing techniques, improving overall quality of hires.
- Negotiated salary packages and benefits offerings for newly hired employees, ensuring competitive compensation structures across all departments.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Improved lab efficiency by implementing automated processes and equipment upgrades.
- Established and maintained quality control standards, contributing to accurate test results and reliable data collection.
- Set and oversaw quality assurance guidelines for laboratory work.
- Managed inventory control for chemicals and supplies, ensuring timely restocking and proper disposal of hazardous materials.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
Property Manager
Maple Grove Apartments
05.2005 - 05.2006
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Frontend Supervisor
Michael's Arts & Crafts Store
03.2000 - 04.2005
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
- Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Cosmetology License - Cosmetology
Oliver Finley School of Cosmetology
Boise, IDNo Degree - Criminal Justice
Boise State University
Boise, IDQuickBooks National & Excel Certification - QuickBooks, Excel I & II
LeapFox Learning
Meridian, ID08-2018
Skills
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
- Human Resources Management
- Employee Relations
- Diversity Hiring
- Bi-weekly payroll processing
- Shift planning
- Performance Reviews
- Office Administration
- Customer Account Reconciliation
- Bookkeeping
Timeline
Office Administrative Assistant
The Insurance Group, Inc.
06.2018 - 04.2019
AR Specialist II
Central Garden and Pet
05.2018 - Current
Regional Manager
Drug Test of Idaho
05.2010 - 12.2017
Property Manager
Maple Grove Apartments
05.2005 - 05.2006
Frontend Supervisor
Michael's Arts & Crafts Store
03.2000 - 04.2005
Cosmetology License - Cosmetology
Oliver Finley School of Cosmetology
No Degree - Criminal Justice
Boise State University
QuickBooks National & Excel Certification - QuickBooks, Excel I & II
LeapFox Learning
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