Dene' Brown
Idaho Falls
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Marsden Women and Family Healthcare
Idaho Falls, ID
06.2024 - Current
- Administered patient care routines, ensuring comfort and adherence to protocols.
- Assisted in clinical procedures, maintaining sterile environments and equipment readiness.
- Managed patient records using electronic health record (EHR) systems for accuracy and compliance.
- Educated patients on health management, promoting preventative care strategies and wellness practices.
- Collaborated with healthcare team to streamline workflows, enhancing operational efficiency in the practice.
- Supervised junior medical assistants, providing training on best practices and procedural standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Certified Medical Assistant
De Bruyn Kops Family Practice
Idaho Falls, ID
09.2022 - 05.2024
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Processed payments from patients accurately using cash registers or computerized systems.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Responded to patient callbacks and phone-in prescription refill requests.
Certified Medical Assistant
America Health
Idaho Falls, ID
09.2021 - 07.2022
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Processed payments from patients accurately using cash registers or computerized systems.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
Certified Medical Assistant
Ivy Correctional Medicine
Idaho Falls, ID
02.2021 - 08.2021
- Assessed and monitored inmates' physical, psychological, and medical health conditions.
- Provided nursing care to inmates with acute and chronic illnesses including diabetes, hypertension, HIV and AIDS, mental health disorders.
- Administered medications as prescribed by physicians and documented medication administration in accordance with policy.
- Evaluated inmates for suicidal ideation or other mental health concerns; referred to appropriate healthcare professionals when indicated.
- Performed medical rounds on a daily basis to assess the overall condition of inmates.
- Identified changes in an inmate's condition and reported them to the physician or nurse practitioner immediately.
- Maintained accurate records of patient care services rendered in compliance with facility policies and procedures.
- Developed treatment plans based on assessments of patients' physical and psychological needs; provided follow-up care as necessary.
- Participated in multidisciplinary team meetings related to inmate healthcare issues.
- Provided guidance and support to correctional officers regarding basic healthcare issues concerning inmates.
- Responded promptly to emergency situations involving inmate injuries or illness.
- Collaborated with other healthcare staff members to ensure continuity of care for inmates.
- Monitored vital signs such as temperature, heart rate, respiration rate, during routine visits or hospitalizations.
Certified Medical Assistant
America Health
Idaho Falls, ID
12.2019 - 02.2021
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Processed payments from patients accurately using cash registers or computerized systems.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medication Technician
Badger Medical
Idaho Falls, ID
08.2018 - 08.2019
- Distribute medication to inmates at allotted times in the morning and at night.
- Follow strict medication passing process to distribute the medication. (Check medication(s) against the MAR, Pop medication into the cup, Put medication(s) in patient hand, Patient puts medication(s) in mouth, Shows medication(s) on tongue, etc.)
- Document Medication taken or not taken and provide explanation if not taken.
- Obtain Blood Sugar levels of Diabetics with a glucometer and draw up the appropriate amount of insulin according to their individual plan (while safely and appropriately handling a needle) for them to inject.
- Perform clerical duties such as; disinfecting office surfaces, scanning patient information into the appropriate files, and light filing.
- Occasionally obtain vital signs. (BP, Heart rate, and Temp)
Habilitation Training Specialist Supervisor
ResCare
Tulsa, OK
03.2018 - 05.2018
- Provided support and training to clients in the areas of daily living skills, communication, socialization, mobility and behavior management.
- Implemented teaching strategies designed to increase independence in activities of daily living, communication and socialization skills.
- Monitored progress towards goals established in habilitation plans and documented outcomes accordingly.
- Collaborated with multidisciplinary team members including family members to ensure quality care for all clients served.
- Maintained detailed records of all services provided to clients including progress notes and incident reports.
- Instructed caregivers on how best to provide assistance while promoting independence among those they serve.
- Encouraged client participation in recreational activities within the community setting.
- Supported individuals with disabilities during medical appointments by providing transportation or other necessary accommodations.
- Organized outings for individuals served in order to foster social interaction between peers.
- Assessed safety risks in the environment of those served and implemented strategies for reducing risk factors.
- Participated in team meetings with other professionals involved in client care.
- Advised case managers on appropriate placement options for individuals receiving services.
- Responsible for staff scheduling and training.
Medication Technician
Badger Medical
Idaho Falls, ID
03.2016 - 08.2017
BruynResCare
- Distribute medications to inmates at allotted times in the morning and at night.
- Follow strict medication passing process to distribute the medication. (Check medication(s) against the MAR, Pop into the cup from bubble pack, Put medication(s) in patient hand, Patient puts medication(s) in mouth, Shows medication(s) on tongue, etc.)
- Document medication taken or not taken and provide explanation if not taken.
- Obtain Blood Sugars of Diabetics with a glucometer and draw up appropriate amount of insulin (while safely and appropriately handling a needle) for them to inject.
- Perform clerical duties such as; disinfecting office surfaces, scanning patient information into the appropriate files, and light filing.
- Occasionally obtain vital signs. (BP, Heart rate, and Temp)
Certified Medical Assistant
Idaho Falls Dermatology
Idaho Falls, ID
08.2015 - 12.2015
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Medical Assistant
Mountain Falls Quick Care & Imaging
Idaho Falls, ID
07.2015 - 08.2015
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Caretaker
Grand Teton Service Group
Idaho Falls, ID
03.2013 - 07.2015
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Supported bathing, dressing and personal care needs.
- Improved patient outlook and daily living through compassionate care.
Motel Assistant Manager
Yellowstone Motel
Idaho Falls, ID
08.2012 - 02.2013
- Monitored the performance of all motel departments to ensure quality service.
- Ensured compliance with applicable laws and regulations governing safety, health and sanitation standards.
- Conducted regular inspections of guest rooms and public areas to ensure high standards of cleanliness and maintenance.
- Resolved customer complaints in a timely manner by providing excellent customer service.
- Performed daily cash reconciliations in accordance with established accounting procedures.
- Managed accounts receivable functions such as invoicing customers and collecting payments due.
- Oversaw reservations received from direct calls and provided room availability information.
- Input and confirmed reservations for guests.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Call Center Agent
Channel Blend LLC
Idaho Falls, ID
02.2012 - 03.2012
- Greeted customers in a professional and courteous manner.
- Provided accurate information on products and services to customers.
- Identified customer needs by asking probing questions and actively listening to responses.
- Directly assisted customers in obtaining necessary information about the college they were interested in attending as well as the degree in which they wanted to obtain.
- Conducted customer interviews about their educational wants and needs to assist them in connecting with the appropriate representative.
Caretaker
Yellowstone Group Homes
Idaho Falls, ID
08.2010 - 02.2012
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Education
Associate of Applied Science - Medical Assisting
Stevens-Henager College-Ogden
Ogden, UT05-2015
Skills
- HIPAA Compliance
- Inventory and Supply Management
- Medical Terminology
- Clinical Applications
- Payment Collection
- Patient Scheduling
- Patient Documentation
- Patient Assessments
- Vital Sign Monitoring
- Specimens Collection and Processing
- Medical Records Management
- Data Entry
- Patient-Focused Care
- Conflict Resolution Abilities
- Certified in Basic Life Support (BLS)
- Stocking Supplies
- Quick Problem Solver
- Sterile Technique
- Analytical Decision-Making Skills
- Venipuncture and Phlebotomy
- First Aid
- CPR
- Customer Service
Affiliations
- My family and I are avid outdoors people. We enjoy being out in nature every chance we get! We love to camp, fish, swim, hunt, hike, etc.
Certification
- CPR Certified since 2010
- Medication administration certified since 2010
- Other general computer certificates
Timeline
Certified Medical Assistant
Marsden Women and Family Healthcare
06.2024 - Current
Certified Medical Assistant
De Bruyn Kops Family Practice
09.2022 - 05.2024
Certified Medical Assistant
America Health
09.2021 - 07.2022
Certified Medical Assistant
Ivy Correctional Medicine
02.2021 - 08.2021
Certified Medical Assistant
America Health
12.2019 - 02.2021
Medication Technician
Badger Medical
08.2018 - 08.2019
Habilitation Training Specialist Supervisor
ResCare
03.2018 - 05.2018
Medication Technician
Badger Medical
03.2016 - 08.2017
Certified Medical Assistant
Idaho Falls Dermatology
08.2015 - 12.2015
Medical Assistant
Mountain Falls Quick Care & Imaging
07.2015 - 08.2015
Caretaker
Grand Teton Service Group
03.2013 - 07.2015
Motel Assistant Manager
Yellowstone Motel
08.2012 - 02.2013
Call Center Agent
Channel Blend LLC
02.2012 - 03.2012
Caretaker
Yellowstone Group Homes
08.2010 - 02.2012
Associate of Applied Science - Medical Assisting
Stevens-Henager College-Ogden
Education and Training
other