Denise Vance

Discount Dance Supply

Yorba

09.2007 - 07.2025

Managed customer accounts and inquiries for dance apparel and supplies.
Collaborated with sales team to develop customer-focused solutions.
Processed orders using company-specific inventory management software.
Provided product knowledge and support to enhance customer satisfaction.
Maintained accurate records of customer interactions and transactions.
Coordinated shipments and deliveries of dance supplies to customers.
Assisted in training new account managers on company policies and procedures.
Resolved customer issues promptly to ensure positive experiences with the brand.
Developed and maintained relationships with customers to ensure customer satisfaction.
Identified and resolved customer issues in a timely manner.
Provided product demos, presentations, and training sessions for new clients.
Developed and implemented strategies to increase customer loyalty, satisfaction, and retention.
Utilized CRM software to track leads, manage accounts, and analyze data trends.
Followed up on inquiries from potential customers about products and services offered by the company.
Collaborated with sales team to identify potential business opportunities within existing accounts.
Managed relationships with key customers through regular contact and communication.
Supported sales team members to drive growth and development.