Desiree De La Cruz -Garza
Wilder
Summary
Highly motivated and committed Medical Assistant with 13 years experience and proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant 3
St Lukes Oncology
Nampa, ID
11.2025 - Current
- Recorded patient medical histories and vital signs accurately.
- coordinated patient flow efficiently.
- Prepared examination rooms and ensured cleanliness and readiness for use.
- Assisted with Lab draws
- Assisted with Injections
- Floated to help different providers
Medical Assistant 4
SAINT ALPHONSUS MEDICAL GROUP, Urgent Care
Meridian, ID
05.2024 - 11.2025
- Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow in urgent care setting.
- Recorded and maintained accurate patient medical histories using electronic health record (EHR) systems.
- Administered medications and vaccines under supervision, adhering to safety protocols and guidelines.
- Optimizing clinic operations to reduce wait times.
- Managed inventory of medical supplies, ensuring availability for daily operations while minimizing waste.
- Collaborated with multidisciplinary teams to improve patient care processes and outcomes in urgent care environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant 4
Saint Alphonsus Oncology Clinic Nampa, Caldwell, Boise, Ontario
Nampa, ID
05.2018 - 05.2024
- Delivered patient care by performing vital sign checks and assisting with examinations.
- Managed patient records using electronic health record systems to ensure data accuracy.
- Scheduled Chemotherapy infusions
- Assisted with Radiation rooming and scheduling.
- Coordinated communication between healthcare providers and patients to enhance service delivery.
- Mentored junior staff on best practices in patient care and office procedures, fostering team development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant 2
Saint Alphonsus Family Medicine
Boise, ID
03.2017 - 05.2018
- Administered patient care, including vital signs and medical histories, ensuring accuracy and comfort.
- Assisted in managing patient flow to optimize clinic operations.
- Supported healthcare providers during examinations, facilitating efficient patient interactions.
- Assisted with Procedures in office
- Assisted with Wellness checks and Injections for pediatrics and adults.
- Managed electronic health records, ensuring compliance with privacy regulations and up-to-date information.
- Developed patient education materials, improving understanding of treatment plans and preventative care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant 1
Saint Alphonsus Neurology
Boise, ID
11.2015 - 03.2017
- Administered patient assessments and documented vital signs in electronic health records.
- Obtained prior authorizations for MRI's , CT Scans and Pet scans for patient care.
- Coordinated patient appointments and managed scheduling to optimize clinic workflow.
- Assisted with Botox Therapy for migraines
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Saint Alphonsus General Surgery
Boise, ID
02.2014 - 11.2015
- Assisted in patient intake processes, ensuring accurate medical histories and documentation.
- Managed scheduling for surgical appointments, optimizing physician availability and patient flow.
- Supported preparation of surgical instruments, maintaining sterile environments and compliance with safety protocols.
- Educated patients on pre-operative and post-operative care instructions, enhancing patient understanding and satisfaction.
- Streamlined administrative workflows by implementing electronic health record updates, increasing data accuracy and retrieval speed.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Assisted with Drain removals and removal of stitches and staples post op.
Education
No Degree - Nursing
Grand Canyon University
Phoenix, AZ05-2028
High School Diploma -
Smoky Hill High School
Aurora, CO05-2007
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- First aid
- Medical supply inventory
- Complex Problem-solving
- Adaptable
- Patient relations
- Simple dressings
- Prioritizing stat orders
Accomplishments
Healthcare hero award received in 2020 for frontline service during the pandemic.
Certification
Festival of Trees Volunteer for 10 years
Albertsons open Volunteer for 4 years
Capital childrens race Volunteer for 10 years
Timeline
Medical Assistant 3
St Lukes Oncology
11.2025 - Current
Medical Assistant 4
SAINT ALPHONSUS MEDICAL GROUP, Urgent Care
05.2024 - 11.2025
Medical Assistant 4
Saint Alphonsus Oncology Clinic Nampa, Caldwell, Boise, Ontario
05.2018 - 05.2024
Medical Assistant 2
Saint Alphonsus Family Medicine
03.2017 - 05.2018
Medical Assistant 1
Saint Alphonsus Neurology
11.2015 - 03.2017
Medical Assistant
Saint Alphonsus General Surgery
02.2014 - 11.2015
No Degree - Nursing
Grand Canyon University
High School Diploma -
Smoky Hill High School