Deswin br Perangin Angin
Karo,Sumatera
Summary
Dynamic professional with expertise in problem-solving and communication, adept at swiftly identifying issues, evaluating alternatives, and implementing effective solutions. Skilled in social media marketing, promoting products and services through traditional and digital channels, including managing content and engagement strategies. Proficient in inventory management, tracking stock levels to ensure supply availability and enhance operational efficiency. Demonstrates strong capabilities in upselling and customer engagement by identifying client needs to boost sales performance. Experienced in system analysis and design with UML & ERD modelling, alongside database management systems including SQL and NoSQL design optimisation. Competent in data processing and analytics for both structured and unstructured data handling.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Frontliner
Pt. Sinergi Sukses Ritelindo
Bandung, West Java
01.2025 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Collaborated with marketing team to plan promotional events.
- Communicated effectively with potential buyers to understand their needs.
- Updated knowledge of competitor products for better sales pitch preparation.
- Provided excellent customer service, ensuring repeat business.
Frontliner
Pt. Global Teknologi Niaga
Bandung, West Java
06.2024 - 12.2024
- Offered personalised shopping advice to enhance customer experiences.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Improved customer service by efficiently handling queries and complaints.
- Built strong relationships with regular customers for repeat business.
- Assisted customers with product selection for optimal satisfaction.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Internship
Bandung City Communication and Information Service
Bandung, West Java
08.2022 - 05.2023
- Presented findings from data analysis tasks clearly to non-technical colleagues.
- Contributed towards successful product launch through dedicated market research.
- Delivered exceptional administrative support to senior executives during peak business periods.
- Solved complex problems with effective teamwork and communication skills.
- Working on a project with the title "Unstructured Data Processing on Social Media Using the K-Neighbors Method at DISKOMINFO Bandung City"
Education
Bachelor of Science - Information System
Telkom University
Bandung, West Java 09.2023 - 08.2025
Higher National Diploma - Information System
Telkom University
Bandung, West Java 09.2020 - 08.2023
Skills
- Problem-solving & Communication skills, able to identify issues quickly, evaluate alternatives, and implement effective solutions
- Social media marketing, skilled in promoting products and service through both traditional and digital channels, including managing content and engagement strategies
- Inventory management, knowlegde in tracking stock levels, ensuring supply availability, and improving operational efficiency
- Upselling &Customer Engagement, capable of identify client needs and offering additional value to improve sales perfomance
- System Analysis and Design, including UML & ERD Modelling
- Database Management System, SQL and noSQL design and optimization
- Data Processing and Analytics, structured and unstructured data handling
Certification
- Analyst System - Professional Certification Institute (LSP) INFORMATICS
- Sofware Enginer Job Simulation - Electronic Arts FORAGE
Timeline
Frontliner
Pt. Sinergi Sukses Ritelindo
01.2025 - Current
Frontliner
Pt. Global Teknologi Niaga
06.2024 - 12.2024
Bachelor of Science - Information System
Telkom University
09.2023 - 08.2025
Internship
Bandung City Communication and Information Service
08.2022 - 05.2023
Higher National Diploma - Information System
Telkom University
09.2020 - 08.2023
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