Over 16 years of experience in full aspect of Insurance Industry. In various core business line such as Bancassurance Management, Sales, Strategic Partnership and Business Development both in local and multinational companies (Bank, multi-finance, general Insurance). Experience Merchant offline sales & management
Hi, I’m
Devi Aprianty
Regional Sales Head
Tanggerang Selatan
Summary
Overview
19
years of professional experience
7
years of post-secondary education
6
Certifications
Work History
Gojek Tokopedia Financial (Dompet Karya Anak Bangsa)Jakarta
Regional Sales Head
06.2022 - Current
Job overview
- Responsible on Merchant offline sales acquiring for Jabodetabek Area
- Responsible to managed sales activity & generate revenue of Goto offline Merchant based on company's yearly target.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Chubb Life Insurance IndonesiaJakarta
Head of Bancassurance
01.2018 - 06.2022
Job overview
- Support establishment of new Bancassurance, generate 100%
- Bancassurance target (APE), Coordinate and implement Marketing Plan and Promotion, Monitoring service level on sales process, responsible on recruitment, Training Delivery and coaching to sales team.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Zurich Topas Life
National Sales Head
01.2015 - 01.2018
Job overview
- Acquire new Partnership for Bancassurance and Alternate Distribution, generate 100% Bancassurance target (APE) based on company’s yearly forecast.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Managed national sales programs, supervised sales representatives and evaluated KPIs for promotional opportunities.
AIA Financial
Business Development Manager
01.2014 - 01.2015
Job overview
- Acquire new Partnership for Bancassurance and Alternate Distribution to generate new partnership business and new product ideas.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Sequis LifeJakarta
Product Development Manager
01.2013 - 01.2014
Job overview
- Product Development & Management, product concept and product growth, inc
- Distribution channels, incentives, insurance fees, market research.
- Reviewed product development budgets, expenditures and research.
- Distinguished product issues and gathered information on customer experiences.
- Managed product lifecycles by monitoring product research, development and determining retirement dates.
- Managed product launches by creating plans and coordinating with marketing teams to maximize promotional reach.
- Identified opportunities for new products and improvements to existing products to increase sales.
AvristJakarta
Relationship Manager
01.2011 - 01.2013
Job overview
- Generate 100% Bancassurance target (APE) based on company’s yearly forecast.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
AXA Financial IndonesiaJakarta
Complain Handling & Quality Control Officer
01.2008 - 01.2011
Job overview
- Handling all customers complain PT
- AXA Financial Indonesia and PT.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Acted as team leader in group projects, delegating tasks and providing feedback.
Bank International Indonesia
Call Center Leader
01.2007 - 01.2008
Job overview
- Handling customer’s incoming inquiry calls for Banking, credit card and mortgage.
- Evaluated staff productivity and performance annually.
- Organized resources and established priorities involving complex tasks and multiple projects in fast-paced environment.
- Analyzed call center data and prepared reports for upper management.
- Coached call center staff through challenging customer service issues.
Gladi Resik Music LabJakarta
Corporate Relationship Executive
01.2004 - 01.2006
Job overview
- Responsible for corporate relation, corporate event and student counseling.
Education
STMIK M.H ThamrinJakarta
Bachelor of Computer Science from System Informatika
01.2009 - 01.2011
University Overview
S1 Majoring System Informatica
Bina Sarana InformatikaJakarta
Associate Degree in Communication from D3 Majoring Communication
01.2003 - 01.2008
University Overview
Skills
Sales coaching
Accomplishments
Accomplishments
- Long Service Award, Jun 2021 - Chubb Life Insurance
- Craftsmanship Award, Dec 2019 - Chubb Life Insurance
- Employee Excellence Award, Jan 2016 - Zurich Topas Life
- Legacy Migration Recognition, Nov 2010 - AXA Financial Indonesia
Certification
Business English Communication Skill
Timeline
Regional Sales Head
Gojek Tokopedia Financial (Dompet Karya Anak Bangsa)
06.2022 - Current
Certified Coach
10-2019
Head of Bancassurance
Chubb Life Insurance Indonesia
01.2018 - 06.2022
Business English Communication Skill
05-2017
National Sales Head
Zurich Topas Life
01.2015 - 01.2018
Business Development Manager
AIA Financial
01.2014 - 01.2015
Wealth Managers Association
06-2013
Product Development Manager
Sequis Life
01.2013 - 01.2014
Relationship Manager
Avrist
01.2011 - 01.2013
Call Center Courtesy
10-2010
Effective Call Handling
04-2010
Service Quality
08-2009
STMIK M.H Thamrin
Bachelor of Computer Science from System Informatika
01.2009 - 01.2011
Complain Handling & Quality Control Officer
AXA Financial Indonesia
01.2008 - 01.2011
Call Center Leader
Bank International Indonesia
01.2007 - 01.2008
Corporate Relationship Executive
Gladi Resik Music Lab
01.2004 - 01.2006
Bina Sarana Informatika
Associate Degree in Communication from D3 Majoring Communication
01.2003 - 01.2008
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