Dewa Irtzadhany H

• Worked with customers and engineering team to determine equipment needs and system requirements for project opportunity.
• Learning extensive knowledge of products and services to provide solutions.
• Delivered technical presentations matching audience level of expertise to explain products and services to customers.
• Wrote detailed technical documentation for company products.
• Created customized proposals that highlighted the unique value proposition of products for each prospective client.

• Developed and implemented customer service policies to enhance satisfaction.
• Achieved results by working with staff to meet established targets.
• Reduced employee turnover through fostering a positive work environment and addressing individual concerns promptly.
• Optimized resource allocation by analyzing workload distribution and delegating tasks accordingly, ensuring timely completion of projects without compromising quality standards.
• Conducted comprehensive performance evaluations to identify strengths, areas for improvement, and professional development opportunities for staff members.
• Collaborated with leader on strategic planning initiatives to align team goals with company objectives.
• Partnered with human resources department during recruitment process to hire highly qualified personnel.
• Participate in Knowledge Sharing both as a Speaker and Audience
• Created report templates for new services
• Mentored new team members in best practices for ethical hacking, fostering professional growth among colleagues.

As a Guest Lecturer, I am delivering lectures about Software Security (Threat Modelling) to three different classes. I also received an award as The Most Engaged Partner for School of Computer Science at BINUS University

• Reviewing the work results of Red team members such as Penetration Test Project, Vulnerability Assessment Project, and Phishing Campaign Project
• Provide assistance to team members during the project
• Participate in Knowledge Sharing both as a Speaker and Audience
• Attend and provide assistance from pre-project to post-project meetings
• Participate in PoC Penetration Test & Red Teaming when tendering projects
• Mentored new team members in best practices for ethical hacking, fostering professional growth among colleagues.

• Performed vulnerability assessment and penetration test for Web Application, API Application, Mobile Application, and Infrastructure
• Performed secure code review for PHP-based application and Java-based application
• Performed email phishing campaign to identify potential employee-based threats, increasing organizational awareness of security risks.
• Created detailed reports outlining test processes, results, and recommended actions for client review.
• Provided expert guidance during post-test debriefs with clients, highlighting key findings while offering actionable solutions for mitigating identified risks.
• Stayed current on emerging threats and trends in cybersecurity, adapting testing methods as needed to address new risks.
• Participate in Knowledge Sharing both as a Speaker and Audience