Dewi Limantoro
Sales Operations Business Operations Performance Strategy
Mataram
Summary
Sales Operations and Business Operations professional with 14+ years of experience in multinational environments including Samsung Electronics Indonesia and Asia Pulp & Paper (Sinar Mas). Proven ability to improve sales performance, design KPI frameworks, strengthen operational systems, and translate complex business data into strategic insights. Experienced in cross-functional collaboration with finance, analytics, and leadership teams to drive measurable business growth.
Overview
14
14
years of professional experience
1
1
Language
Work History
MX B2B Sales Operations
Samsung Electronics Indonesia
12.2019 - 04.2024
- Designed and implemented KPI frameworks improving sales productivity by 20%.
- Developed data-driven incentive programs increasing team motivation and exceeding quarterly targets.
- Collaborated with finance and analytics teams to deliver strategic operational initiatives.
- Provided analytical insights on sales trends supporting revenue optimization.
SEAO Regional Auditor
Samsung Electronics Indonesia
07.2016 - 12.2019
- Led investigations into internal fraud cases and operational risks across regional business units.
- Developed monitoring and surveillance strategies strengthening compliance and operational integrity.
- Reduced fraud attempts by 10% through anomaly detection and proactive risk identification.
Sales Excellence
Asia Pulp & Paper – Sinar Mas
03.2015 - 06.2016
- Increased market share by 30% through regional market expansion initiatives.
- Improved operational efficiency by implementing new sales information systems.
MIS Trade Marketing
Samsung Electronics Indonesia
01.2012 - 03.2015
- Analyzed marketing and sales trends to support campaign optimization.
- Developed integrated channel inventory management and reporting systems.
Admin & Account Assistant
Samsung Electronics Indonesia
12.2011 - 03.2013
- Analyzed accounting data and operational expenditures for management reporting.
- Monitored budgets and identified financial trends.
Account Executive – Marketing
Ultima Print Indonesia
07.2010 - 07.2011
- Prospected and acquired new clients through presentations and relationship development.
- Negotiated contracts and managed client relationships.
Education
Bachelor of Communication - Public Relations
Bina Nusantara University (BINUS)
Skills
Sales Operations Strategy
KPI & Performance Management
Business Operations Optimization
Data Analysis & Business Intelligence
Fraud Detection & Audit Investigation
Sales Incentive Program Design
Market Analysis & Growth Strategy
SAP CRM
Advanced Excel & Business Reporting
Cross-Functional Stakeholder Management
Project Management
Timeline
MX B2B Sales Operations
Samsung Electronics Indonesia
12.2019 - 04.2024
SEAO Regional Auditor
Samsung Electronics Indonesia
07.2016 - 12.2019
Sales Excellence
Asia Pulp & Paper – Sinar Mas
03.2015 - 06.2016
MIS Trade Marketing
Samsung Electronics Indonesia
01.2012 - 03.2015
Admin & Account Assistant
Samsung Electronics Indonesia
12.2011 - 03.2013
Account Executive – Marketing
Ultima Print Indonesia
07.2010 - 07.2011
Bachelor of Communication - Public Relations
Bina Nusantara University (BINUS)