Dewi PRAVITASARI

Pion Clinician is Psychological Bureau established in 2018. My role as founder and COO gave me a lot of chances to learn more not only about Psychology, but also many related organizational aspects including Sales & Marketing, Finance, and Human Resources.

My job is to:

• Enhance company reputation by establishing strong relationships with clients, partners, and stakeholders.
• Champion continuous improvement initiatives.
• Drive revenue growth with the successful launch of new products and services to meet customer needs.
• Mentor team members by sharing knowledge, offer guidance, and provide constructive feedback; fostering a culture of continuous learning and development within the organization.
• Develop comprehensive financial plans to support long-term business objectives, reducing operational expenses while maximizing profitability.
• Formulate strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
• Expand company''s market presence by identifying new business opportunities and executing strategic partnerships.
• Oversee day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.

Working in Training - Development, and Outsourcing company gave me broad knowledge not only in Operational division, but in other aspects as well. My job required me to work with clients, associates, outsourced employees, and internal staff, and also to catch up on labour law to ensure about the Governance.

My job was to:

• Manage purchasing, sales, marketing and customer account operations efficiently.
• Devise strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
• Promote energetic atmosphere with purpose to drive improvements in customer care and experiences.
• Negotiate price and service with customers and vendors to decrease expenses and increase profit.
• Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Ensure compliance with labour law in managing outsourcing service
• Assist in recruiting, hiring outsourced employees and internal members.

Prasetya Nusantara is Training - Development, and Outsourcing Company. As an Operations Officer, I held two divisions at the same time, which are Training & Outsourcing.

My job was to:

• Source qualified trainers, including selecting, interviewing, preparing the modules, contract
• Manage training schedule and its equipment for training delivery for clients.
• Recruit, hire, and place outsourced personnel depending on clients' locations and project needs.
• Collaborate with sales and marketing teams to develop strategies for driving revenue growth.
• Conduct regular audits to maintain quality standards across all operations departments.
• Improve customer satisfaction rates by addressing concerns promptly and efficiently resolving issues.
• Maintain constructive client, vendor, outsourced personnel relationships.

As the Staff of International Affairs and Researcher at APINDO, I gained a lot of knowledge about Human Resources and Industrial Relations.

My job was to:

• Assist in managing collaborative projects between APINDO and related International Organizations, such as International Labour Organizations, International Organization of Employers, Asian Confederation of Employers, etc.
• Gather and organize information for research purposes.
• Source research findings at national and international conferences that correlate with the needs of APINDO.
• Contribute to policy development based on evidence-based recommendations from extensive research analysis.

As Teaching Assistant, my job was to:

• Assist lecturer to plan and implement lessons following university's curriculum, goals, and objectives.
• Support classroom activities, tutoring, and reviewing work.