Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

DEYSI HERNANDEZ

Buhl

Summary

Dynamic bilingual professional with a strong foundation in customer service, adept at fostering positive relationships and enhancing client satisfaction. Collaborates effectively with teams to maintain high standards during peak operations while ensuring compliance with safety protocols. Consistently delivers exceptional service through attentive communication and problem-solving.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Olive Garden
Twin Falls
11.2025 - Current
  • Monitored dining room flow and adjusted seating for efficiency.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Assisted servers by communicating guest needs and special requests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Assisted in busing tables and delivering food during peak dining hours to ensure efficient service.

Youth Development staff

Boys and Girl's Club of Magic Valley
Buhl
03.2025 - 07.2025
  • Monitored and ensured compliance with state regulations for youth development programs, maintaining program integrity.
  • Collaborated with staff on special projects to develop and implement effective youth development strategies.
  • Participated in professional trainings related to youth development topics such as mental health first aid or trauma-informed care.
  • Enhanced knowledge base on youth development issues through research, documentary viewing, and workshop participation.

staff

McDonald's
Buhl
05.2024 - 03.2025
  • Collaborated with team to ensure smooth operations and uphold high customer service standards during peak rush periods
  • Established rapport with clients through attentive customer service and effective problem-solving
  • Promptly and professionally addressed any customer complaints, escalating to management when requested
  • Greeted customers and handled payments via POS system fulfilling orders
  • Operated drive-thru services, including taking orders, handling payments and delivering food in a prompt but friendly manner
  • Implemented company policies and safety standards to maintain cleanliness and ensure food safety compliance
  • Skills: bilingual, Customer service, Communication skills, Food service, Computer literacy, Time management

Education

High School -

Buhl High School
Buhl, ID
05-2026

Skills

  • Customer service
  • Multilingual communication
  • Communication skills
  • Teamwork and collaboration
  • Time management
  • Multitasking
  • Problem-solving
  • Computer literacy
  • Friendly, positive attitude

Certification

  • First aid certified, 2025
  • CPR certified, 2025

References

References available upon request

Timeline

Restaurant Hostess

Olive Garden
11.2025 - Current

Youth Development staff

Boys and Girl's Club of Magic Valley
03.2025 - 07.2025

staff

McDonald's
05.2024 - 03.2025

High School -

Buhl High School
DEYSI HERNANDEZ