Dynamic and results-driven logistics professional with over a decade of experience in express courier services and supply chain management. Recognized for a versatile approach to innovation, blending an entrepreneurial spirit with strong analytical skills and a pragmatic problem-solving mindset. Expertise includes overseeing daily transportation operations, ensuring compliance with safety standards, and implementing cost-efficiency measures to optimize performance. Proven track record in building and maintaining robust relationships with internal teams and external clients while effectively managing complex transportation databases.
Overview
13
13
years of professional experience
6
6
Certifications
Work History
Middle Mile Operation Regional Lead (Java-Balnus)
PT. Shopee International Indonesia
07.2024 - Current
Company Overview: (shopee-xpress)
Oversee middle-mile operations across multiple regions to ensure efficiency, accuracy, and cost-effectiveness.
Develop and execute regional strategies to improve delivery speed, cost optimization, and service quality.
Monitor performance metrics and implement corrective actions to address any deviations.
Ensure compliance with safety, legal, and company policies.
Lead, mentor, and develop area managers, supervisors, and operational teams.
Foster a culture of accountability, safety, and continuous improvement.
Manage workforce planning, training, and performance management.
Partner with supply chain, logistics, and last-mile teams to ensure end-to-end delivery efficiency.
Collaborate with technology, planning, and analytics teams to drive automation and innovation.
Work closely with senior leadership to align regional goals with company objectives.
Manage regional budgets, costs, and financial performance.
Analyze data and prepare reports on operational efficiency, KPIs, and productivity.
Identify cost-saving opportunities while maintaining service quality.
Resolve operational bottlenecks and escalate critical issues when necessary.
Implement Lean, Six Sigma, or similar methodologies to enhance processes.
Drive initiatives that improve customer experience and reduce delivery time.
Middle Mile Operation Area Lead
PT. Shopee International Indonesia
01.2023 - 06.2024
Company Overview: (shopee-xpress)
Manage day-to-day middle-mile operations, including line haul planning, route optimization, and transportation scheduling.
Coordinate with carriers, drivers, and third-party logistics (3PL) team providers to ensure timely and accurate deliveries.
Monitor performance metrics such as on-time delivery, transportation costs, and utilization rates.
Implement strategies to improve efficiency, reduce operational costs, and enhance service quality.
Oversee fleet operations (if applicable), ensuring compliance with safety, maintenance, and regulatory requirements.
Lead, train, and develop the middle-mile operations team to achieve performance targets.
Collaborate cross-functionally with inbound, outbound, and last-mile teams to ensure seamless logistics flow.
Manage budgets, contracts, and vendor relationships related to middle-mile transportation.
Ensure compliance with company policies, transportation regulations, and safety standards.
Prepare regular reports and present insights to senior management regarding middle-mile performance and improvement opportunities.
Middle Mile Planning Lead
PT. Shopee International Indonesia
05.2018 - 01.2023
Company Overview: (shopee-xpress)
Planning and change management on strategic initiatives for speed and cost improvement
Responsible for all moda transportation, Land, Air & Sea Planning
Ensure that the planning created aligns with the Company Objectives
Accountable for Trucks & Drivers' readiness before being handed over to the Operation Team
Responsible for allocating resource planning for the SC new implementation
Anticipate & respond to any changes in orders that fluctuate, and Project Expansion
Do Regular & Intensive alignment with the related Work-stream Leader
Close Monitor for the operation execution
Improvement Initiatives and Suggestions driven by comprehensive analysis
Warehouse Logistics Associated
PT. Shopee International Indonesia
05.2018 - 09.2020
Company Overview: (shopee-xpress)
Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Monitoring the delivery line haul from Jakarta to Other areas around Indonesia.
Monitoring and managing sortation activities and Return shipment
Handling with 3PL / Vendor for linehaul shipment.
Giving input related to system improvement.
Project :
Set up and implementation to run well of the first Sortation and Hub in Jabodetabek and Non-Jabodetabek Area to cover delivery within a certain area.
Transport Supervisor (Project Sinarmas)
PT.DHL Supply Chain Indonesia
06.2016 - 05.2018
Ensure the implementation of the day-to-day activities of transportation.
Supervise workloads, schedules, tasks, and other related functions.
Maintain and manage all databases relating to transportation activities.
Ensure compliance of safety standards in transportation functions.
Assist the facility manager with support for meetings.
Initiate cost efficiency measures in transportation operations.
Build internal and external customer relationships.
Manage, supervise, and monitor fleet operations.
The decision maker if there is an urgent case.
Maintain KPI performance to keep achieving.
Transport Coordinator/ POD-Invoicing (Project Sinarmas)
PT.DHL Supply Chain Indonesia
05.2015 - 06.2016
Work with the Transportation Management System.
Preparing regular financial and administrative reports
Tracing all PODs that have been received by customer
Administration of company databases
Processing invoices
Keeping accurate records for all daily transactions
Assist the facility manager with support for meetings.
Transport Coordinator (Project Frisian Flag-Nutricia)
PT.DHL Supply Chain Indonesia
01.2015 - 05.2015
Work with Transportation Management System.
Ensure implementation day-to-day activities of transportation.
Ensure all orders are routed and released in a timely manner to ensure on time delivery
Coordination with team Warehouse
Admin IOD-POD (Project Samsung)
PT.DHL Supply Chain Indonesia
04.2013 - 12.2014
Cargo tracking
Work with Transportation Management System.
Ensure all orders are routed and released in a timely manner to ensure on time delivery
Assist facility manager support for meetings.
Coordinating with shippers
Admin Inbound (Project SPL)
PT.DHL Supply Chain Indonesia
07.2012 - 03.2013
Accuracy of all paperwork produced
Assist supervisor/management as needed.
Warehouse work as needed (labeling, re-boxing, etc.)
Check inbound receivers verifying counts and other steps required accordingly.
Monitoring Document Return (especially for B2B shipment)
Education
Business Economic - Manajemen
University Terbuka
Surabaya
01.2024
Business Economic - Marketing
University Mercu Buana
Jakarta
01.2019
Skills
Operations management
Certification
Certified supply chain specialist (CSCS)
Affiliations
Wakil Ketua OSIS at MTsN 14 Jakarta
Ketua PMR at MAN 6 Jakarta
Wakil Ketua Karang Taruna RT007 RW05 (2018 – 2022)
Bendahara Karang Taruna Wilayah kelurahan Halim P.K (2017 – present)
Timeline
Middle Mile Operation Regional Lead (Java-Balnus)
PT. Shopee International Indonesia
07.2024 - Current
Middle Mile Operation Area Lead
PT. Shopee International Indonesia
01.2023 - 06.2024
Middle Mile Planning Lead
PT. Shopee International Indonesia
05.2018 - 01.2023
Warehouse Logistics Associated
PT. Shopee International Indonesia
05.2018 - 09.2020
Transport Supervisor (Project Sinarmas)
PT.DHL Supply Chain Indonesia
06.2016 - 05.2018
Transport Coordinator/ POD-Invoicing (Project Sinarmas)
PT.DHL Supply Chain Indonesia
05.2015 - 06.2016
Transport Coordinator (Project Frisian Flag-Nutricia)
Production Support Team - Assistant Manager Role at PT Shopee International IndonesiaProduction Support Team - Assistant Manager Role at PT Shopee International Indonesia
Senior Associate - Business Development at PT Shopee International IndonesiaSenior Associate - Business Development at PT Shopee International Indonesia