Diana Eka Purwanti, S.TP
Depok,West Java
Summary
Dedicated quality control and quality system professional with over 19 years of experience in leading and enhancing QC operations. Proven track record in ensuring compliance, improving processes, and maintaining high standards. Strong team collaboration skills with adaptability to changing needs and reliability in meeting objectives.
Formed a high-performing quality control team with a strong foundation in total quality management principles. Knowledgeable in GMP, GLP, 5S, HACCP System, Halal System ( HAS 23000), JAKIM and various international quality standards, including ISO 22000, ISO 9001 and FSSC 22000. Designed and executed quality control protocols for raw materials and finished goods, ensuring compliance and safety.
Conducted extensive laboratory testing, focusing on organoleptic and microbiological, chemical, physic parameters to uphold product quality.
Skilled in pest control and addressing customer complaints, with extensive experience in quality audits and food safety regulations. Strong leadership and analytical capabilities in creating and enforcing standards for ISO 22000, Halal Assurance, Indonesian regulation, customer needs compliance. Focused on continuous improvement to optimize operational processes and enhance overall efficiency.
Overview
20
20
years of professional experience
14
14
years of post-secondary education
Work history
Quality Control Manager
PT Sentra Kuliner Sejahtera
Tangerang, Banten
07.2024 - Current
- Managed quality control team to prevent defects in incoming materials and finished goods.
- Monitored supplier operations to ensure consistent quality of raw materials.
- Implemented new inspection methods to enhance product standards.
- Facilitated training sessions to reinforce understanding of quality control measures.
- Handled pest control to maintain a hygienic environment.
- Addressed customer complaints promptly to ensure satisfaction.
- Executed cleaning and sanitation protocols for operational compliance.
- Oversaw implementation of ISO 22000 and SJH standards.
Quality Control Manager
PT Madusari Nusaperdana
Cikarang, West Java
06.2022 - 02.2024
- Managed activities of QC Team across production, logistics, engineering, and quality management systems.
- Monitored supplier operations to maintain consistent quality in raw materials received.
- Oversaw production processes, ensuring high-quality standards were maintained.
- Developed robust quality control procedures to ensure production efficiency.
- Performed sensory, physical, microbiological, and chemical tests on in-process materials and finished products.
- Conducted compliance audits to ensure ISO 22000 implementation in factory operations.
- Prepared annual and long-range budgets, overseeing fund allocation for projects and expenditures.
- Identified and held materials and products affected by deviations, recommending disposition based on inspection results.
- Monitored physical, chemical, and microbiological analysis results, ensuring timely action to maintain quality.
- Facilitated weekly meetings to identify solutions for ongoing issues.
- Handled customer complaints alongside relevant departments to ensure resolution.
- Coordinated with suppliers for raw material quality enhancement.
- Set clear budget targets and established successful controls to control expenditure.
Quality Control Manager
PT Aeon Indonesia
South Tangerang, Banten
11.2021 - 05.2022
- Conducted thorough annual quality activities to uphold stringent standards.
- Supervised sanitation processes daily in backroom, production, and display areas.
- Ensured hygiene protocol compliance across production, logistics, and backroom teams.
- Performed regular checks on grocery, fresh produce, meat, and chicken products.
- Investigated food safety complaints; executed necessary corrective actions swiftly.
- Coordinated with external vendors for effective pest control management.
- Maintained comprehensive documentation; produced weekly reports for outlet meetings.
- Executed hygiene audits across all outlets to confirm adherence to standards.
- Developed Halal System and SMKPO to enhance compliance with industry standards.
- Conducted Quality and Food Safety Audits aligned with Quality Aeon Standard.
Quality Control Manager
PT Kaldu Sari Nabati Indonesia
Majalengka, West Java
09.2020 - 09.2021
- Ensured high-quality standards by overseeing production processes and monitoring compliance.
- Developed effective quality control procedures that boosted production efficiency.
- Conducted thorough analysis of defect root causes with action plans to prevent recurrence.
- Facilitated training and workshops on quality control measures to enhance staff understanding.
- Created detailed reports on product defects, documenting corrective actions implemented.
- Proactively addressed non-conformance issues, reducing potential production delays.
- Instituted new inspection methods for improved product quality assurance.
- Maintained a comprehensive complaints and compliance action tracker for production standards.
Quality Control and Quality System Dept Head
PT Mayora Indah, Tbk ;Chocolate & Biscuit Division
Tangerang, Banten
02.2016 - 08.2020
- Managed activities for QC Team across production, logistics, and engineering departments.
- Conducted sensory, physical, microbiological, and chemical tests on in-process materials and finished products.
- Performed compliance and verification audits of ISO 22000 Food Safety Management System implementation.
- Prepared annual budgets and oversaw allocation of funds for projects and operating expenses.
- Identified and hold materials and end products affected by deviations.
- Recommended disposition of ongoing stocks based on inspection results.
- Monitored physical, chemical, and microbiological analysis to prevent production problems.
- Conducted weekly meetings to address and resolve issues.
- Handled customer complaints effectively to maintain satisfaction.
- Collaborated with PDQC and Purchasing for supplier audits and evaluations.
Quality System and Quality Control Section Head
PT San Miguel Pure Foods Indonesia
Depok, West Java
07.2011 - 02.2016
- Coordinated internal audits for GMP and Food Safety to assess compliance with quality standards.
- Prepared and managed documentation for second-party audit requirements.
- Conducted internal audits for ISO 22000:2005 and ISO 9001:2008, ensuring adherence to standards.
- Recommended relevant Standard Operating Procedures and Working Instructions for QC compliance with ISO 22000-FSMS.
- Executed sensory, physical, microbiological, and chemical tests on in-process materials and finished products.
- Supervised activities of QC line in production to ensure conformity with ISO 22000-FSMS implementation.
- Performed compliance and verification audits on ISO 22000-FSMS implementation processes.
- Developed annual budgets, overseeing allocation and disbursement of funds for projects and operating expenses.
- Conducted compliance and verification audits for ISO 22000 - FSMS implementation.
- Prepared annual and long-range departmental budgets, overseeing allocation and disbursement of funds.
- Identified and secured all potentially affected materials due to deviations, recommending disposition based on inspection results.
- Monitored physical, chemical, and microbiological analysis results, taking prompt action to maintain product quality.
- Conducted internal audits of food safety, quality systems, and Halal compliance.
- Performed supplier audits for all raw material and packaging suppliers, creating audit checklists.
- Followed up on corrective action plans based on audit findings to ensure compliance.
- Inspected outlet facilities for cold storage and chiller product displays to maintain cold chain integrity.
- Prepared for and conducted second-party audits per regulatory and customer requirements.
- Managed the verification schedule for raw materials and finished goods at external laboratories.
- Conducted traceability simulations within plant operations.
- Delivered internal training on Food Safety, GMP, and Sanitation to all employees.
- Facilitated internal training for QC line, including personal calibration and oversight of incoming, in-process, and outgoing inspections.
- Reviewed supplier profiles and assessed performance based on non-conformance of raw materials and audit results.
- Managed customer complaint resolution, ensuring implementation of corrective and preventive actions while periodically reviewing complaints.
- Standardised documentation procedures and ensured compliance with established protocols.
- Analysed and reported on KPI metrics for QA Department.
PDQC Supervisor
PT Sriboga Bakeries Integra
Bogor, West Java
12.2010 - 07.2011
- Fulfilled daily GMP checklist and ensured comprehensive implementation.
- Completed HACCP checklist and documented findings for compliance.
- Collected documentation for HACCP and Halal certification to achieve regulatory standards.
- Managed product registration with BPOM, overseeing regulatory affairs.
- Verified corrective action plans through reporting on GMP and HACCP implementation.
- Determined product release based on QC test results for quality assurance.
- Addressed customer complaints using traceability system to enhance service.
- Conducted trials to develop new sweet bun variations.
- Executed trials to enhance bread crumbs and plain breads.
- Resolved issues and provided recommendations regarding processes, products, and delivery.
- Collaborated with marketing to design innovative packaging solutions.
QA/QC Supervisor
PT Ciptayasa Putra Mandiri
Kawasan Indutri Pulogadung, Jakarta
07.2007 - 09.2010
- Completed daily GMP checklist and reviewed implementation processes.
- Executed HACCP checklist and compiled detailed reports on procedures.
- Collected necessary documents for HACCP and Halal certifications, ensuring compliance.
- Managed regulatory affairs and product registration with BPOM (MD).
- Generated reports on GMP and HACCP implementation, verifying corrective action plans with relevant departments.
- Obtained Certificates of Analysis for all raw materials from suppliers.
- Coordinated with Environmental Department to enhance sanitation around manufacturing facilities.
- Made decisions on product release based on quality control tests.
- Managed customer complaints using traceability systems for effective resolution.
- Verified Total Quality Control System from raw material receipt to finished product distribution.
- Delivered internal training on Good Manufacturing Practices and HACCP implementation.
- Scheduled product analysis and equipment calibration for optimal performance.
- Reviewed daily checklists from raw material receipt through to product distribution.
- Coordinated with Pest Control services, reviewing reports and addressing findings with relevant departments.
- Developed procedures and work instructions for QA/QC activities and sanitation programs.
Research and Development and Quality Control
PT Segarindo Primajaya
Cibubur, Jakarta
06.2005 - 06.2007
- Conducted trials for new beverages, including tea, fruit juice, and bubble drinks.
- Enhanced products through systematic trials and stringent quality assessments.
- Established a Total Quality Control System from raw material receipt to product distribution.
- Implemented hygiene and sanitation procedures to ensure food safety compliance.
- Resolved process and product delivery issues through targeted recommendations.
- Addressed customer complaints promptly to maintain satisfaction levels.
- Developed Good Manufacturing Practices (GMP) across operations while monitoring compliance.
Education
Bachelor of Science - Nutrition and Food Technology
Bogor Agricultural University
Bogor, West Java 06.2000 - 06.2005
Senior High School - IPA ( Natural Science ) Field
SMUN 2 Brebes
Brebes, Central Java /1997 - /2000
Junior High School - -
SMPN 1 Losari
Brebes, Central Java 06.1994 - 06.1997
Elementary School - -
SD Negeri 2 Astanalanggar
Cirebon, West Java 06.1988 - 06.1994
Skills
- Quality control and Quality Assurance
- GMP and 5S practices
- ISO 22000:2005 and FSSC 22000
- ISO 9001:2008 management system
- Halal Assurance system
- Internal auditing expertise
- Food safety
- Leadership
- Supplier Audit
- Quality Control
- Pest Control
- Customer Complain Handling
- Developed Standard, work Instruction and Procedure
- Analytical skills
Accomplishments
- As a member of ISO Team/ Food Safety team creates Manual, Standard Operating Procedure, Work Instruction, Quality Standards, brought PT. SMPFI to be certified by SGS for ISO 9001: 2008 certification on December 2011.
- Setting up Quality and Food Safety System to comply with ISO 22000:2005-FSMS and ISO 9001:2008 requirement
- Arrange, Monitor and establish SQA (Supplier Quality Assurance) as a tool to identify Supplier Performance to improve quality and supply of raw materials.
- Create and maintain Documentation System based on ISO 9001:2008.
- Set up Quality Assurance Plan for new product Line: Sausage, Burger, Bakso, Cold Cuts, Retort Area and Incoming raw material
- Set up Quality Assurance Plan, procedure, training and regularly audit for new external warehouse : PT Kiat Ananda Cold Storage and PT GAC Samudra Logistic
- New Suplier selection based on quality and food safety
Training
- Leadership Program - Dunamis Consultant - 2023 - Bekasi - PT Madusari Nusaperdana
- FSRA - BSB Consultant - 2023 - Bekasi - PT Madusari Nusaperdana
- Quality System & Food Safety System Audit, YUM Brand - Pizza Hut Indonesia - 2023 - Bekasi - PT Madusari Nusaperdana
- FSSC 22000, ver 6 - Catalyst Consulting - 2023 - Bekasi - PT Madusari Nusaperdana
- FSSC 2200, version 5 - PT Global Reliance Indonesia - 2019 - Tangerang - PT Mayora Indah, Tbk (In house training)
- Sistem Jaminan Halal Advanced Level - LPPOM MUI - 2019 - Tangerang - PT Mayora Indah, Tbk (In house training)
- Integrity - Mayora Training Center - 2018 - Tangerang - PT Mayora Indah, Tbk
- Situational Leadership - Mayora Training Center - 2018 - Tangerang - PT Mayora Indah, Tbk
- ISO 22000 : 2018 - PT Rei Indonesia - 2018 - Tangerang - PT Mayora Indah, Tbk (In house training)
- ISO 17025 - PT Rei Indonesia - 2018 - Tangerang - PT Mayora Indah, Tbk (In house training)
- Problem Solving - Mayora Training Center - 2018 - Tangerang - PT Mayora Indah, Tbk
- Sistem Jaminan Halal - LPPOM MUI - 2017 - Tangerang - PT Mayora Indah, Tbk
- 4DX - Mayora Training Center - 2016 - Tangerang - PT Mayora Indah, Tbk
- Pelatihan Sistem Jaminan Halal, Beginner Level - LPPOM MUI - 2014 - Depok - PT Sanmiguel Pure Foods Indonesia
- ISO 22000 : 2005 Food Safety Management System Internal Audit Course - PT SGS Indonesia - 2012 - Depok - PT Sanmiguel Pure Foods Indonesia
- Pest Management System - PT Terminix Indonesia - 2010 - Jakarta - PT Ciptayasa Putra Mandiri
- Pest Control - PT Ecolab Indonesia - 2010 - Jakarta - PT Ciptayasa Putra Mandiri
- Pest Management - PT Aardwolf Indonesia - 2010 - Jakarta - PT Ciptayasa Putra Mandiri
- Food Safety Management System ISO 22000 : 2005 Lead Auditor - PT SGS Indonesia - 2009 - Jakarta - PT Ciptayasa Putra Mandiri
- Pelatihan ISO 22000 : 2005 - Internal training - 2008 - Jakarta - PT Ciptayasa Putra Mandiri
- Quality Management System - Mc Donalds Indonesia - 2008 - Jakarta - PT Ciptayasa Putra Mandiri
- Internal Halal Auditor - LPPOM MUI - 2007 - Jakarta - PT Ciptayasa Putra Mandiri
- SPSS 11.0 Statistic Analysis Training for Research - IPB Training - 2004 - Bogor - IPB
- Total Quality Management Training - IPB Training - 2004 - Bogor - IPB
- Good Laboratory Practises - IPB Training - 2002 - Bogor - IPB
- Internet Aplication Training - SMADA Training - 2000 - Brebes - SMUN 2 Brebes
- English Course - BECC - 1998 - Brebes - SMUN 2 Brebes
Academic Achievement
- 2000, Chemistry Olimpiade Finalist in Central Java Area
- 2000, Get USMI at Bogor Agricultural University, Food Technology and Nutrition Bachelor Degree
- 2004, Practicum Assistant of General Microbiology at Food Technology and Human Nutrition Department, IPB
Timeline
Quality Control Manager
PT Sentra Kuliner Sejahtera
07.2024 - Current
Quality Control Manager
PT Madusari Nusaperdana
06.2022 - 02.2024
Quality Control Manager
PT Aeon Indonesia
11.2021 - 05.2022
Quality Control Manager
PT Kaldu Sari Nabati Indonesia
09.2020 - 09.2021
Quality Control and Quality System Dept Head
PT Mayora Indah, Tbk ;Chocolate & Biscuit Division
02.2016 - 08.2020
Quality System and Quality Control Section Head
PT San Miguel Pure Foods Indonesia
07.2011 - 02.2016
PDQC Supervisor
PT Sriboga Bakeries Integra
12.2010 - 07.2011
QA/QC Supervisor
PT Ciptayasa Putra Mandiri
07.2007 - 09.2010
Research and Development and Quality Control
PT Segarindo Primajaya
06.2005 - 06.2007
Bachelor of Science - Nutrition and Food Technology
Bogor Agricultural University
06.2000 - 06.2005
Junior High School - -
SMPN 1 Losari
06.1994 - 06.1997
Elementary School - -
SD Negeri 2 Astanalanggar
06.1988 - 06.1994
Senior High School - IPA ( Natural Science ) Field
SMUN 2 Brebes
/1997 - /2000