Diego Nathan Halim

As a Sales Analyst Intern in the Export Division i contribute by:

• Delivered data-driven insights to support global aluminium exports and sales operations.
• Built dashboards tracking sales performance, product trends, and customer behavior.
• Analyzed lead times and forecasts to optimize production and delivery schedules.
• Generated reports, quotations, and insights to assist the sales team’s decision-making.
• Researched potential buyers and new export markets to support business expansion.
• Monitored order progress from die manufacturing to final shipment for timely fulfillment.
• Improved production and delivery visibility, enhanced team coordination, and enabled data-informed sales strategies.

As a Field Application Engineer intern my responsibilities are:

• Onsite and remote technical support for customers to resolve issue in POC or after sales inquiries.
• Track, maintain and resolve incident as well as provide the report to the customer
• Perform device installation and integration into customer environment
• Provide technical training for Partners and/or customers
• Escalation to RND to resolve product issue
• Create technical documentation for project and/or internal knowledge base