Dimas Prasetyo
Supervisor
Tangerang,Banten
Summary
I successfully led the team at Air Minum SIBARU, achieving an 80% reduction in customer complaints and significantly increasing customer satisfaction. I accomplished this through strategic planning, effective operational management and team development. I'm proud of my ability to manage budgets, prioritize tasks and turn challenges into opportunities.
Overview
3
3
years of professional experience
Work History
Supervisor
Air Minum SIBARU
01.2022 - Current
- Reduced customer complaints by 80% in 2 months through enhanced delivery and service.
- Increased customer satisfaction by 50% via staff training and surveys.
- Grew loyal customer base by 10% through targeted marketing training.
- Achieved 99.5% accuracy in financial reporting.
Education
Bachelor Of Information Technology - Informatics Engineering
Universitas Matana
Gading Serpong09.2021
Skills
Strategic planning
Budgeting
Operations management
Priority management
Timeline
Supervisor
Air Minum SIBARU
01.2022 - Current
Bachelor Of Information Technology - Informatics Engineering
Universitas Matana