DINANDA DIADESKA DIARA

Work History

Quality Assurance Engineer

TOMPS (Telkom Indonesia)

01.2023 - Current

Company Overview: TELKOM
Design and execute systems to identify and resolve software issues, including database-related bugs
Document and develop comprehensive test cases, including SQL-based validation
Conduct and document risk analysis to mitigate potential system failures
Record and analyze test progress and results, leveraging SQL queries to manage and track test data
Develop and code automated test scripts, integrating SQL queries for data validation
Create and maintain detailed test plans, ensuring all scenarios are covered, including database integrity checks
Establish standards and procedures for product quality and release readiness
Identify, isolate, and track software bugs throughout all testing phases, with a focus on data consistency
Perform both manual and automated testing, ensuring thorough coverage of frontend, backend, and database systems
Review user interfaces for consistency and functionality, with an emphasis on data accuracy
TELKOM
Optimized test cases to maximize success of manual software testing.
Met tight deadlines to satisfy client demands and project timelines.
Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
Reduced defect rates by designing and executing comprehensive test plans and test cases.
Contributed to the continuous improvement of QA processes through regular reviews, evaluations, and updates as needed.
Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
Conducted root cause analysis for defects, leading to targeted improvements in the production process.
Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
Worked with stakeholders and team members on quality assurance efforts for hardware components.
Supported successful product launches by conducting extensive pre-release testing and validation activities.
Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing.
Improved product quality by implementing rigorous testing procedures and identifying areas for optimization.
Optimized resource allocation by accurately estimating required testing effort based on project scope and complexity factors.
Produced and maintained technical documentation for project reference.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Minimized potential risks by proactively identifying and addressing vulnerabilities during the development life cycle.
Ran automated test suites and evaluated performance, functionality and scalability.
Proposed development and testing improvements to positively impact usability, function and performance.
Assisted in training new QA engineers, providing guidance on best practices and company-specific procedures.
Implemented automated testing solutions where appropriate, reducing manual testing effort and increasing overall test coverage.
Collaborated closely with development teams to improve software functionality and stability.
Fixed identified issues to increase productivity and boost workflows.
Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Streamlined QA processes, resulting in increased efficiency and reduced time to market.
Demonstrated new product features and functionality to project stakeholders.
Increased product reliability by performing thorough regression testing on each release cycle.

Quality Assurance Engineer

PT. FINACCEL TEKNOLOGI INDONESIA (Kredivo)

01.2020 - 12.2022

Company Overview: KREDIVO
Collaborated with product teams to understand business processes, application functionality, and underlying database structures
Developed automated testing frameworks for mobile applications, websites, and database-driven applications
Executed detailed testing scenarios across client-side applications, server-side processes, and databases, utilizing SQL for data verification
Defined, implemented, and drove QA best practices and processes, including database testing strategies
KREDIVO
Optimized test cases to maximize success of manual software testing.
Met tight deadlines to satisfy client demands and project timelines.
Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
Reduced defect rates by designing and executing comprehensive test plans and test cases.
Contributed to the continuous improvement of QA processes through regular reviews, evaluations, and updates as needed.
Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
Conducted root cause analysis for defects, leading to targeted improvements in the production process.
Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
Worked with stakeholders and team members on quality assurance efforts for hardware components.
Supported successful product launches by conducting extensive pre-release testing and validation activities.
Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing.
Improved product quality by implementing rigorous testing procedures and identifying areas for optimization.
Increased product reliability by performing thorough regression testing on each release cycle.
Demonstrated new product features and functionality to project stakeholders.
Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Streamlined QA processes, resulting in increased efficiency and reduced time to market.
Collaborated closely with development teams to improve software functionality and stability.
Fixed identified issues to increase productivity and boost workflows.
Assisted in training new QA engineers, providing guidance on best practices and company-specific procedures.
Implemented automated testing solutions where appropriate, reducing manual testing effort and increasing overall test coverage.
Minimized potential risks by proactively identifying and addressing vulnerabilities during the development life cycle.
Ran automated test suites and evaluated performance, functionality and scalability.
Proposed development and testing improvements to positively impact usability, function and performance.
Produced and maintained technical documentation for project reference.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
Optimized resource allocation by accurately estimating required testing effort based on project scope and complexity factors.
Partnered with leadership team to develop automation strategy and execution plan.
Drove corrective actions to accomplish project closure and recurrence control.
Participated in available trainings to improve software knowledge.
Reduced manual testing effort by expanding scope and depth of automated test suites.
Improved product quality by introducing advanced automated testing tools.
Oversaw creation and maintenance of detailed test documentation, improving traceability and compliance.
Streamlined testing processes, significantly reducing time required for test cycle completion.
Enhanced customer trust and satisfaction by ensuring all released software met stringent quality standards, reflecting positively on company's reputation.
Conducted thorough compatibility testing across multiple platforms and devices, ensuring consistent user experience.
Promoted culture of quality across organization by leading quality assurance training sessions for new employees.
Conducted detailed risk assessments for new software releases, ensuring readiness and stability before launch.
Enhanced user experience by rigorously testing new features for usability and performance under real-world conditions.
Enhanced team productivity with introduction of agile testing methodologies, fostering culture of continuous improvement.
Collaborated with cross-functional teams to identify and resolve quality issues early in development cycle.
Played key role in achieving significant improvements in product quality, leading to substantial decrease in customer-reported issues.
Pioneered adoption of continuous integration and delivery practices in QA process, significantly accelerating release cycles.
Facilitated cross-departmental workshops to bridge gaps in understanding and expectations regarding product quality.
Reduced defect leakage to production by overhauling defect tracking and management system.
Coordinated with product management to define clear quality criteria for product acceptance, aligning testing efforts with business objectives.
Led development and implementation of comprehensive quality assurance program, enhancing product reliability and customer satisfaction.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Advocated for importance of security testing within QA process, leading to stronger focus on identifying and mitigating security vulnerabilities.
Boosted software release efficiency by optimizing test environments and automation infrastructure.
Implemented real-time feedback loop with customer support team, directly linking customer feedback to quality improvements.
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Documented testing procedures for developers and future testing use.
Kept scripts and test cases updated with current requirements.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Incorporated delivery requirements into planning of testing schedules.
Developed and maintained defect databases for known issues.
Built automated test scripts to handle repetitive software testing work.
Completed pre-implementation testing for new system modifications to assess potential impacts.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Recommended changes and corrections to developers for optimal software performance and usability.
Advised developers on problems with databases, performance and other issues.

Quality Assurance Analyst

PT. LAWENCON INTERNASIONAL

01.2019 - 12.2020

Company Overview: On Site: Bank BRI
Developed and executed test plans to meet objectives, including database validation plans
Implemented and monitored test scripts to assess functionality, reliability, performance, and quality, including SQL-based tests for database operations
Identified and remedied defects in production processes, focusing on data integrity issues
Recommended and implemented preventive and corrective actions to meet QA standards, ensuring database reliability and consistency
On Site: Bank BRI
Mentored and coached team members on QA topics and strategies.
Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
Reported progress, test metrics and results to project stakeholders.
Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
Improved product reliability by executing rigorous test plans and ensuring software met established requirements.
Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
Championed quality assurance initiatives within the organization by promoting a culture of continuous improvement and striving for excellence in all aspects of product development.
Identified and documented discrepancies between expected and actual outcomes, contributing to overall software quality improvement.
Streamlined communication between QA and development teams, expediting bug fixes and feature enhancements.
Streamlined QA processes, significantly reducing testing cycle time by implementing automated testing tools.
Optimized user experience by conducting usability tests and providing actionable feedback to development team.
Fostered culture of continuous improvement by regularly reviewing and updating QA methodologies to adapt to new challenges.
Played key role in successful launch of multiple high-stakes projects by prioritizing critical test areas and resource allocation.
Increased stakeholder confidence by presenting detailed QA reports and insights during project review meetings.
Reduced number of customer-reported issues by establishing preemptive testing strategy that targeted common failure points.
Improved product reliability with rigorous regression testing, ensuring software performance consistency across updates.
Customized testing environments to simulate real-world usage scenarios, ensuring product robustness and customer satisfaction.
Collaborated closely with development teams to clarify requirements, resulting in more efficient bug resolution process.
Enhanced software quality by meticulously executing detailed test plans and identifying critical bugs before product releases.
Led training sessions for new QA analysts, increasing departmental efficiency and knowledge sharing.
Enhanced team collaboration, sharing best practices and insights that led to refinement of testing protocols.
Conducted comprehensive test scenarios to decrease downtime and elevate user satisfaction.
Facilitated transition to Agile methodologies, enhancing team flexibility and project turnaround times.
Spearheaded adoption of cutting-edge testing software, keeping company at forefront of QA technology.
Developed and maintained comprehensive documentation, including test cases, results, and improvement recommendations, for stakeholder review.
Pioneered integration of performance testing in development cycle, significantly improving product scalability and endurance.
Enhanced product compliance with industry standards by diligently verifying adherence to regulatory requirements.
Kept scripts and test cases updated with current requirements.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Documented testing procedures for developers and future testing use.
Advised developers on problems with databases, performance and other issues.
Incorporated delivery requirements into planning of testing schedules.
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Developed and maintained defect databases for known issues.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Built automated test scripts to handle repetitive software testing work.
Recommended changes and corrections to developers for optimal software performance and usability.
Completed pre-implementation testing for new system modifications to assess potential impacts.

Programmer

PT. NUSANTARA SURYA CIPTADANA

01.2017 - 12.2019

Reviewed program objectives, data, and output requirements with analysts, supervisors, and clients, ensuring SQL queries were optimized
Organized project requirements in programming sequences, creating workflows and diagrams, including data flow diagrams
Programmed computers by entering coded information, with a focus on database-driven applications
Conducted tests to confirm program operation, particularly verifying data accuracy and consistency through SQL queries
Reduced system errors and improved reliability through rigorous debugging processes.
Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
Developed continuous integration tool to streamline deployment.
Participated in peer code reviews, providing constructive feedback aimed at improving the quality of team deliverables.
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Identified opportunities for process improvement, leading to a more efficient development cycle.
Enhanced software functionality by identifying and resolving complex coding issues.
Analyzed existing codebases, recommending improvements based on industry best practices.
Mentored junior programmers, enhancing their skill sets and fostering professional growth within the team.
Integrated data visualization media and tools to illustrate complex analyses.
Developed custom scripts to automate repetitive tasks, freeing up valuable time for other project priorities.
Designed intuitive user interfaces that enhanced overall product usability and customer satisfaction levels.
Implemented robust security measures to protect sensitive data and prevent unauthorized access.
Reduced system downtime by proactively identifying and resolving software bugs, ensuring consistent availability of services.
Pioneered adoption of containerization technologies, facilitating smoother and more scalable deployment process.
Enhanced user experience by redesigning software interface, based on feedback from usability testing sessions.
Conducted in-depth market research to inform development of features that addressed unmet user needs.
Automated repetitive tasks, freeing up developer time for more complex and impactful project work.
Streamlined project deployment processes, significantly reducing time-to-market for new software products.
Mentored junior programmers, accelerating their professional growth and enhancing team capabilities.
Coordinated with stakeholders to refine product vision, translating business objectives into actionable development plans.
Championed use of machine learning algorithms to analyze data patterns, providing insights that informed strategic decisions.
Collaborated closely with cross-functional teams to gather requirements and deliver software that exceeded expectations.
Developed comprehensive documentation for software projects, facilitating easier maintenance and future enhancements.
Led development of mobile application that improved customer engagement, utilizing cutting-edge technology stacks.
Contributed to open-source projects, expanding functionality of widely used tools and libraries.
Improved team productivity with implementation of agile methodologies, leading to more efficient project completion.
Enhanced system security by integrating advanced encryption methods, safeguarding sensitive customer data.
Optimized database performance, enabling faster data retrieval and processing by refining existing SQL queries.
Developed custom software solutions for clients, tailored to their specific business needs and operational challenges.
Increased application performance by conducting thorough code optimizations and leveraging modern caching techniques.
Spearheaded code review culture, enhancing code quality and developer skillsets through constructive feedback.
Implemented continuous integration/continuous deployment (CI/CD) pipelines, reducing manual errors and deployment times.
Created databases, data entry systems, web forms, and other applications for diverse uses.
Analyzed, reviewed and revised programs to increase operating efficiency.
Developed in-house applications designed for company needs.
Performed code refactoring and optimization to improve performance.
Debugged problems caused by hardware, operating systems software, application programs and network failures.
Collaborated with other developers to refine software design and implementation.
Created web-based dashboards and reporting tools for data visualization.
Researched information and conducted analysis for software and systems modifications and new projects.
Worked with analysts to prepare test plans and assess test data.
Designed software for distributed systems and cloud computing platforms.
Provided computer programming subject matter expertise to project team members.
Integrated new software with existing systems and third-party APIs.
Improved software efficiency by creating automated scripts and tools.
Mastered multiple frameworks for software development.
Wrote and maintained technical documentation for software applications.
Implemented encryption, authentication and additional security measures, safeguarding systems.
Applied artificial intelligence and machine learning principles to software development.
Utilized both agile and waterfall methodologies to develop software of varying complexity and business needs.
Optimized application performance by developing algorithms and software to monitor and refine technical performance and configuration.

English Translator

GOLDEN ENGLISH

01.2016 - 12.2017

Translated a variety of materials, particularly formal legal, technological, and engineering documents, ensuring clarity and accuracy
Edited, standardized, proofread, and finalized translated materials, maintaining a high standard of linguistic quality
Edited and proofread text to accurately reflect English language.
Referred to reference materials such as dictionaries, lexicons and encyclopedias to verify translation accuracy.
Translated legal and research materials from Bahasa Indonesia to English.
Collaborated with a team of translators to complete large-scale projects on schedule.
Enhanced client satisfaction by delivering high-quality translations within tight deadlines.
Facilitated smooth communication between clients and internal teams through effective verbal and written translations.
Developed specialized industry knowledge to produce expert translations in fields such as law, medicine, and finance.
Mentored junior translators, sharing industry insights and best practices for professional development.
Continuously updated linguistic skills by attending workshops, conferences, and online courses related to the field of translation.
Established strong relationships with clients through clear communication and understanding of project requirements.
Adapted translation style based on target audience preferences, ensuring optimal comprehension and engagement.
Contributed to business growth by translating marketing materials that attracted new clients from diverse industries.
Provided editing and proofreading services to ensure error-free documents before submission to clients.
Identified potential issues or inconsistencies in source texts, working closely with authors or content creators for clarification.
Improved company reputation by providing accurate, culturally-sensitive translations in various languages.
Listened to speakers' statements to determine meanings and prepare translations, frequently using electronic listening systems.
Supported sales team with translated presentations and materials, leading to successful international business deals.
Maintained strict confidentiality when handling sensitive information during translation projects.
Streamlined translation processes for increased efficiency and reduced turnaround time.
Conducted research on industry-specific terminology to ensure accuracy in technical translations.
Increased client retention rate through consistent delivery of high-quality translation services.
Assisted colleagues with language-related challenges to improve overall team performance.
Expanded company''s service offerings by adding proficiency in new languages or specialized subject areas.
Negotiated project rates and terms with clients while maintaining a balance between quality work output and fair pricing arrangements.
Interpreted at appropriate language level of students.
Communicated clearly in written English with internal and external customers.
Worked collaboratively to improve operations by offering ideas, identifying issues and respecting team members.
Proofread, edited and improved documents of different sizes.
Facilitated and supported participation and social communication.
Completed precise translations of official documents with correct words and phrasing to meet legal standards.
Maximized quality control of translated documents.
Translated website content from other languages to English.
Maintained message content, tone, and emotion as closely as possible.
Translated other language books into English.
Created detailed reports on accuracy of translated documents.
Reviewed, edited and proofread translated documents for accuracy.
Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Assisted foreign language-speaking clients with inquiries.
Interpreted conversations between foreign language-speaking clients and others.
Collaborated with team to translate series of documents from English to other languages.
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Stayed current on new expressions and cultural changes impacting language translation.
Developed strategies to perform accurate and consistent translations.
Developed and maintained glossary of technical terms.
Attended training programs to improve professional knowledge and interpretation skills.
Interpreted spoken and written languages other than English and vice versa.
Monitored progress of translation projects and reported issues to appropriate personnel.
Assisted with translation of foreign language television and radio programs.
Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.

Summary

Overview

Work History

Quality Assurance Engineer

Quality Assurance Engineer

Quality Assurance Analyst

Programmer

English Translator

Education

Master of Social Sciences - International Relations

Bachelor of Computer Science - Information Systems

Skills

Certification

Accomplishments

Work Availability

Languages

Timeline

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