Dinda Asri

• Conducted regular account reviews to identify areas for growth and improvement, driving continuous performance enhancements.
• Increased revenue for the company by identifying and capitalizing on upselling opportunities within existing accounts.
• Provided expert guidance in contract negotiations, effectively securing favorable terms for both parties involved.
• Maintain close relationships with local operations teams in Indonesia, Singapore, China and Thailand to ensure operational alignment and collaboratively enhance processes for the betterment of cross border clients

• Manage and scale up the business in international branch operations in Philippines, opening new cross border market both in Malaysia and Nigeria. Manage day to day operations which includes; consultation, supply chain, and customer relation management.
• Manage, run and A/B testing digital advertising campaigns for acquisition and retention purposes (facebook Ads & all Google Adwords platform including GSN, GDN and Youtube Ads)
• Manage, run, optimize and A/B testing landing pages for advertising purposes for branch countries: Philippines, Malaysia and Nigeria.
• Supported 2000+ customers to maintain highest quality products and services according to Product-Market Fit Framework.
• Ensure the smooth operations, risks, and blockers were identified, communicated and resolved in team. Responsible to handle international customer service (English speaker, Russia and Portuguese)

Organized events:
1. Asia-Pacific Academy of Pediatric Allergy, Respirology and Immunology (APAPARI) Congress
2019.
2. 55th Golkar Anniversary (HUT Partai Golkar ke-55)
3. Golkar National Leadership Meeting 2019 (RAPIMNAS 2019)
4. Simposium Nasional IDAI Kalimantan Timur 2020
5. Indonesian Pediatric Congress 2020 (KONIKA XVIII Medan 2020)

• Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
• Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget.
• Analyzed project data to identify trends and areas for improvement.

• Managing the full cycle of the recruitment process including sourcing, interviewing, and shortlisting the right candidate (Recruitment Project Management)
• Making reports of potential candidates' competencies or complete profiling to be reviewed by the client. Clients: Tokopedia, Cermati, Home Credit Indonesia, The Maj Senayan, Bareksa,etc.