Diondre Pugh
Meridian
Summary
Dynamic and results-driven professional with extensive experience in customer service at Dollar General. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and inventory management, consistently maintaining operational efficiency and cleanliness. Recognized for professionalism and integrity, contributing to a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Cashier
Dollar General
05.2024 - 07.2024
- Collaborated with team members to streamline checkout processes, reducing wait times.
- Monitored inventory levels of front-end supplies, restocking as necessary to maintain operations.
- Implemented promotional displays at checkout to increase sales of featured products.
Cashier
Winn Dixie Supermarket
02.2023 - 08.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service protocols.
- Resolved customer inquiries and complaints with professionalism, ensuring satisfaction.
- Managed cash drawer, balancing transactions at the end of each shift to ensure accuracy.
- Greeted customers entering store and responded promptly to customer needs.
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 02.2023
- Prepared high-quality sandwiches following customer specifications and SUBWAY® standards.
- Maintained cleanliness and organization of workstations to ensure safety and hygiene compliance.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management by tracking stock levels and ensuring timely restocking of ingredients.
- Trained new employees on sandwich preparation techniques and company policies for consistency.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Sales Associate
Shoe Department
07.2021 - 01.2022
- Assisted customers in selecting products based on needs and preferences.
- Maintained product displays to ensure optimal presentation and availability.
- Responded to customer inquiries, resolving issues effectively and efficiently.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided support in inventory management and stock replenishment activities.
Education
High School Diploma -
Northeast Lauderdale High School
Meridian, MSSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Cash handling
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
Timeline
Cashier
Dollar General
05.2024 - 07.2024
Cashier
Winn Dixie Supermarket
02.2023 - 08.2023
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 02.2023
Sales Associate
Shoe Department
07.2021 - 01.2022
High School Diploma -
Northeast Lauderdale High School