Divin Yosmahendra
Senior Operation Manager
Depok,West Java
Summary
Seasoned hospitality management professional with over 25 years of experience in managing high-profile restaurants, bars, lounges, and catering services. Specializes in pre-opening setups, operational management, budgeting, cost control, staff training, and customer relationship management. Proven ability to lead teams, optimize processes, and achieve business sustainability while enhancing brand image.
Overview
27
27
years of professional experience
Work History
Area Manager
Sanpachi Jakarta
Jakarta
04.2025 - Current
- Oversaw daily operations of multiple outlets, ensuring service quality, staff performance, and profitability.
Project Manager
Milash Lounge Jakarta
Jakarta
11.2024 - 07.2025
- Managed pre-opening setup from concept to execution, contractor coordination, layout design, staff recruitment, and project supervision.
Managing Partner
Hayabusa Jakarta
Jakarta
07.2024 - 07.2025
- Led pre-opening setup, marketing, and operations under a profit-sharing contract.
General Manager
Chiyo Izakaya Jakarta
Jakarta
05.2023 - 05.2024
- Directed operations of a 200-pax function hall, 36-seat sushi lounge, and 44-seat izakaya restaurant, overseeing HR, finance, marketing, and promotions.
Operation Manager / Project Assistant
Okayu Osho & Nichi Izakaya Jakarta
Jakarta
11.2022 - 05.2024
- Restructured operations, implemented social media strategies, and assisted in launching a new Japanese restaurant with Chef Mandif Waroka.
Operation General Manager
Lawless Burgerbar Jakarta
Jakarta
07.2017 - 07.2022
- Managed day-to-day operations of restaurant, bar, and lounge outlets; oversaw finance, HR, and marketing initiatives.
Operation Manager
Savoi Ultralounge Senopati Jakarta
Jakarta
04.2017 - 07.2017
- Handled daily operations, promotions, and customer loyalty programs.
Restaurant Operation Auditor
Q Smokehouse & Branche Bistro Jakarta
Jakarta
10.2016 - 04.2017
- Audited operations, purchasing processes, and developed a central kitchen for multiple outlets.
Food and Beverage Manager
Hotel Zahabi Menara 165 Jakarta
Jakarta
01.2015 - 09.2016
- Directed all F&B operations, bar, and entertainment services, managed budget and marketing activities.
Food and Beverage Service Manager
R2R Restaurant, Bar & Lounge Jakarta
Jakarta
01.2015 - 09.2016
- Audited operations, purchasing flows, and implemented cost control measures.
Assistant Banquet Manager
Crowne Plaza Semarang (IHG Hotels)
Semarang
04.2013 - 03.2014
- Managed banquet operations, trained staff, and maintained inventory of banquet supplies.
Operation Manager
Q Smokehouse Texas BBQ Jakarta
Jakarta
09.2010 - 04.2013
- Oversaw daily operations, managed budget, and led marketing, finance, and HR functions.
Banquet Headwaiter
The Ritz Carlton Hotel Mega Kuningan Jakarta
Jakarta
04.2009 - 09.2010
- Managed banquet operations, assisted catering sales, ensured HACCP compliance, and supervised inventory control.
Food Service Manager
Magali Restaurant and Catering Jakarta
Jakarta
06.2008 - 04.2009
- Oversaw daily banquet operations, budget, and staff training.
Area Manager
Three Monkeys, Mantra Lounge & Inul Vizta Semarang
Semarang
04.2005 - 06.2008
- Directed multiple outlet operations, service standards, and staff development.
Operation Manager
ON ON Pub Hash Harriers Club Semarang
Semarang
10.2003 - 04.2005
- Managed daily pub operations, events, and customer relations.
Food and Beverage Supervisor
Club Azur Jakarta
Jakarta
04.2002 - 10.2003
- Managed daily restaurant operations, wine cellar, and VIP services.
Acting Floor Manager
Calzone Italian Restaurant Surabaya
Surabaya
09.2001 - 04.2002
- Oversaw day-to-day restaurant operations and staff scheduling.
Villa Dining Waiter - Captain
Banyan Tree Resort Bintan
Bintan
08.1999 - 07.2001
- Provided villa dining services, catering, and supervised villa service team.
Raffles Grill Waiter
Raffles Hotel Singapore
Singapore
08.1998 - 08.1999
- Delivered fine dining service to guests in a luxury hotel setting.
Education
Diploma III - Food and Beverage Management
Sekolah Tinggi Pariwisata Bandung
Bandung01.1998
Skills
Hospitality Operations Management
Pre-Opening Setup & Launch
Budgeting & Cost Control
Financial Management
Customer Service Excellence
Staff Training & Development
Event & Banquet Management
Food & Beverage Service Coordination
Database & Administration Management
Stakeholder Relations
References
Kiagoos, Ghama, Professional Chef, 087779138065
Timeline
Area Manager
Sanpachi Jakarta
04.2025 - Current
Project Manager
Milash Lounge Jakarta
11.2024 - 07.2025
Managing Partner
Hayabusa Jakarta
07.2024 - 07.2025
General Manager
Chiyo Izakaya Jakarta
05.2023 - 05.2024
Operation Manager / Project Assistant
Okayu Osho & Nichi Izakaya Jakarta
11.2022 - 05.2024
Operation General Manager
Lawless Burgerbar Jakarta
07.2017 - 07.2022
Operation Manager
Savoi Ultralounge Senopati Jakarta
04.2017 - 07.2017
Restaurant Operation Auditor
Q Smokehouse & Branche Bistro Jakarta
10.2016 - 04.2017
Food and Beverage Manager
Hotel Zahabi Menara 165 Jakarta
01.2015 - 09.2016
Food and Beverage Service Manager
R2R Restaurant, Bar & Lounge Jakarta
01.2015 - 09.2016
Assistant Banquet Manager
Crowne Plaza Semarang (IHG Hotels)
04.2013 - 03.2014
Operation Manager
Q Smokehouse Texas BBQ Jakarta
09.2010 - 04.2013
Banquet Headwaiter
The Ritz Carlton Hotel Mega Kuningan Jakarta
04.2009 - 09.2010
Food Service Manager
Magali Restaurant and Catering Jakarta
06.2008 - 04.2009
Area Manager
Three Monkeys, Mantra Lounge & Inul Vizta Semarang
04.2005 - 06.2008
Operation Manager
ON ON Pub Hash Harriers Club Semarang
10.2003 - 04.2005
Food and Beverage Supervisor
Club Azur Jakarta
04.2002 - 10.2003
Acting Floor Manager
Calzone Italian Restaurant Surabaya
09.2001 - 04.2002
Villa Dining Waiter - Captain
Banyan Tree Resort Bintan
08.1999 - 07.2001
Raffles Grill Waiter
Raffles Hotel Singapore
08.1998 - 08.1999
Diploma III - Food and Beverage Management
Sekolah Tinggi Pariwisata Bandung