Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Divin Yosmahendra

Divin Yosmahendra

Senior Operation Manager
Depok,West Java

Summary

Seasoned hospitality management professional with over 25 years of experience in managing high-profile restaurants, bars, lounges, and catering services. Specializes in pre-opening setups, operational management, budgeting, cost control, staff training, and customer relationship management. Proven ability to lead teams, optimize processes, and achieve business sustainability while enhancing brand image.

Overview

27
27
years of professional experience

Work History

Area Manager

Sanpachi Jakarta
04.2025 - Current
  • Oversaw daily operations of multiple outlets, ensuring service quality, staff performance, and profitability.

Project Manager

Milash Lounge Jakarta
11.2024 - 07.2025
  • Managed pre-opening setup from concept to execution, contractor coordination, layout design, staff recruitment, and project supervision.

Managing Partner

Hayabusa Jakarta
07.2024 - 07.2025
  • Led pre-opening setup, marketing, and operations under a profit-sharing contract.

General Manager

Chiyo Izakaya Jakarta
05.2023 - 05.2024
  • Directed operations of a 200-pax function hall, 36-seat sushi lounge, and 44-seat izakaya restaurant, overseeing HR, finance, marketing, and promotions.

Operation Manager / Project Assistant

Okayu Osho & Nichi Izakaya Jakarta
11.2022 - 05.2024
  • Restructured operations, implemented social media strategies, and assisted in launching a new Japanese restaurant with Chef Mandif Waroka.

Operation General Manager

Lawless Burgerbar Jakarta
07.2017 - 07.2022
  • Managed day-to-day operations of restaurant, bar, and lounge outlets; oversaw finance, HR, and marketing initiatives.

Operation Manager

Savoi Ultralounge Senopati Jakarta
04.2017 - 07.2017
  • Handled daily operations, promotions, and customer loyalty programs.

Restaurant Operation Auditor

Q Smokehouse & Branche Bistro Jakarta
10.2016 - 04.2017
  • Audited operations, purchasing processes, and developed a central kitchen for multiple outlets.

Food and Beverage Manager

Hotel Zahabi Menara 165 Jakarta
01.2015 - 09.2016
  • Directed all F&B operations, bar, and entertainment services, managed budget and marketing activities.

Food and Beverage Service Manager

R2R Restaurant, Bar & Lounge Jakarta
01.2015 - 09.2016
  • Audited operations, purchasing flows, and implemented cost control measures.

Assistant Banquet Manager

Crowne Plaza Semarang (IHG Hotels)
04.2013 - 03.2014
  • Managed banquet operations, trained staff, and maintained inventory of banquet supplies.

Operation Manager

Q Smokehouse Texas BBQ Jakarta
09.2010 - 04.2013
  • Oversaw daily operations, managed budget, and led marketing, finance, and HR functions.

Banquet Headwaiter

The Ritz Carlton Hotel Mega Kuningan Jakarta
04.2009 - 09.2010
  • Managed banquet operations, assisted catering sales, ensured HACCP compliance, and supervised inventory control.

Food Service Manager

Magali Restaurant and Catering Jakarta
06.2008 - 04.2009
  • Oversaw daily banquet operations, budget, and staff training.

Area Manager

Three Monkeys, Mantra Lounge & Inul Vizta Semarang
04.2005 - 06.2008
  • Directed multiple outlet operations, service standards, and staff development.

Operation Manager

ON ON Pub Hash Harriers Club Semarang
10.2003 - 04.2005
  • Managed daily pub operations, events, and customer relations.

Food and Beverage Supervisor

Club Azur Jakarta
04.2002 - 10.2003
  • Managed daily restaurant operations, wine cellar, and VIP services.

Acting Floor Manager

Calzone Italian Restaurant Surabaya
09.2001 - 04.2002
  • Oversaw day-to-day restaurant operations and staff scheduling.

Villa Dining Waiter - Captain

Banyan Tree Resort Bintan
08.1999 - 07.2001
  • Provided villa dining services, catering, and supervised villa service team.

Raffles Grill Waiter

Raffles Hotel Singapore
08.1998 - 08.1999
  • Delivered fine dining service to guests in a luxury hotel setting.

Education

Diploma III - Food and Beverage Management

Sekolah Tinggi Pariwisata Bandung
Bandung
01.1998

Skills

Hospitality Operations Management

References

Kiagoos, Ghama, Professional Chef, 087779138065

Timeline

Area Manager

Sanpachi Jakarta
04.2025 - Current

Project Manager

Milash Lounge Jakarta
11.2024 - 07.2025

Managing Partner

Hayabusa Jakarta
07.2024 - 07.2025

General Manager

Chiyo Izakaya Jakarta
05.2023 - 05.2024

Operation Manager / Project Assistant

Okayu Osho & Nichi Izakaya Jakarta
11.2022 - 05.2024

Operation General Manager

Lawless Burgerbar Jakarta
07.2017 - 07.2022

Operation Manager

Savoi Ultralounge Senopati Jakarta
04.2017 - 07.2017

Restaurant Operation Auditor

Q Smokehouse & Branche Bistro Jakarta
10.2016 - 04.2017

Food and Beverage Manager

Hotel Zahabi Menara 165 Jakarta
01.2015 - 09.2016

Food and Beverage Service Manager

R2R Restaurant, Bar & Lounge Jakarta
01.2015 - 09.2016

Assistant Banquet Manager

Crowne Plaza Semarang (IHG Hotels)
04.2013 - 03.2014

Operation Manager

Q Smokehouse Texas BBQ Jakarta
09.2010 - 04.2013

Banquet Headwaiter

The Ritz Carlton Hotel Mega Kuningan Jakarta
04.2009 - 09.2010

Food Service Manager

Magali Restaurant and Catering Jakarta
06.2008 - 04.2009

Area Manager

Three Monkeys, Mantra Lounge & Inul Vizta Semarang
04.2005 - 06.2008

Operation Manager

ON ON Pub Hash Harriers Club Semarang
10.2003 - 04.2005

Food and Beverage Supervisor

Club Azur Jakarta
04.2002 - 10.2003

Acting Floor Manager

Calzone Italian Restaurant Surabaya
09.2001 - 04.2002

Villa Dining Waiter - Captain

Banyan Tree Resort Bintan
08.1999 - 07.2001

Raffles Grill Waiter

Raffles Hotel Singapore
08.1998 - 08.1999

Diploma III - Food and Beverage Management

Sekolah Tinggi Pariwisata Bandung

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Divin YosmahendraSenior Operation Manager