Results-oriented professional with experience in supervising daily operations and training new team members. Known for strong adaptability and attention to detail, ensuring efficient service delivery and compliance with safety protocols.
Work History
Shift Leader
2 Years 7 Months
Idaho Pizza Company | 01.2024 - Current
Supervised daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored new team members on operational procedures and safety protocols.
Managed inventory levels, ensuring timely restocking of supplies to meet demand.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.