DONI SAEPULLOH
BANDUNG
Summary
Proven Community Organizer and Technician with a track record of enhancing community engagement for Tencent and optimizing technical operations at PT Telkom Akses. Excelled in policy analysis and volunteer oversight, significantly improving program strategies and customer satisfaction. Skilled in multitasking, demonstrating exceptional recruitment expertise and technical troubleshooting abilities.
Overview
9
9
years of professional experience
Work History
Community Organizer
Tencent
08.2022 - Current
- Wrote and distributed informational papers, gave out representative contact information and educated community members about specific issues.
- Coordinated and implemented numerous meetings, forums and community events.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Conducted meetings with clergy, community leaders and organizational ally leadership.
Technician
PT Telkom Akses
05.2016 - 02.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Optimized system performance thorough testing and analysis.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Optimized network performance, conducting regular updates and patches to software systems.
Education
No Degree - Teknik Jaringan Akses
SMK TELKOM BANDUNG
Bandung, Indonesia05-2016
Skills
- Policy analysis
- Volunteer oversight
- Community meeting arrangements
- Recruitment expertise
- Lobbying
- Multitasking
- Multitasking Abilities
Timeline
Community Organizer
Tencent
08.2022 - Current
Technician
PT Telkom Akses
05.2016 - 02.2019
No Degree - Teknik Jaringan Akses
SMK TELKOM BANDUNG