Donky Elka Xander Donky

Strategic Partnership Management:Develop and maintain strong relationships with key FMCG partners at the national level.
Collaborate with partners to identify business opportunities, co-create value propositions, and drive mutual growth.
Business Development:Drive the development and execution of strategic plans to expand the company's lending portfolio within the FMCG sector.
Identify new business opportunities, negotiate contracts, and secure partnerships to achieve revenue targets.
Team Leadership:Lead and mentor a team of Key Account Managers to achieve individual and team objectives.
Provide guidance, support, and training to ensure high performance and professional development.
Financial Analysis and Reporting:Monitor and analyze key account performance metrics, sales data, and market trends to identify opportunities and risks.
Prepare regular reports and presentations for senior management on partnership performance, growth initiatives, and market insights.
Cross-functional Collaboration:Work closely with internal departments, including product development, marketing, finance, and operations, to align strategies and deliver integrated solutions.
Coordinate with regional teams to ensure consistent implementation of national strategies and best practices.

Team Leadership and Development:Lead, mentor, and coach a team of Relationship Managers to achieve individual and team goals.
Conduct regular performance reviews, provide constructive feedback, and identify training needs for team members.
Foster a collaborative and supportive team environment to enhance productivity and morale.
Client Relationship Management:Oversee and manage key client relationships to ensure high levels of customer satisfaction and retention.
Assist team members in identifying and addressing clients' financial needs and providing tailored banking solutions.
Sales and Business Development:Set and monitor sales targets for the team, ensuring consistent achievement of revenue goals.
Identify opportunities for cross-selling and up-selling banking products and services.
Participate in client meetings, presentations, and negotiations as needed.
Operational Excellence:Ensure compliance with banking regulations, policies, and procedures.
Monitor team performance metrics, analyze trends, and implement strategies to optimize efficiency and effectiveness.
Strategic Planning and Execution:Collaborate with senior management to develop and implement strategic plans for the department.
Provide insights, recommendations, and reports on market trends, competitor activities, and customer feedback.

Client Relationship Management:Build and maintain strong relationships with individual and business clients.
Understand clients' financial goals, needs, and preferences to offer tailored banking solutions.
Proactively reach out to clients to provide updates on banking products, services, and promotions.
Sales and Business Development:Achieve sales targets for various banking products, including deposits, loans, credit cards, and investment products.
Identify cross-selling and up-selling opportunities to maximize revenue and profitability.
Participate in promotional events, seminars, and networking activities to generate leads and acquire new clients.
Financial Advisory:Provide financial advice and guidance to clients on banking products, services, and investment opportunities.
Assist clients in managing their financial portfolios and planning for future financial goals.
Risk Management and Compliance:Ensure compliance with banking regulations, policies, and procedures.
Conduct due diligence on clients and transactions to mitigate risks and prevent fraud.
Team Collaboration:Collaborate with other departments, such as credit, operations, and marketing, to deliver seamless banking services to clients.
Share insights and feedback with the team to improve service quality and customer satisfaction.

Key Account Management:Develop and maintain relationships with key accounts to ensure customer satisfaction, loyalty, and retention.
Understand and anticipate customer needs, objectives, and challenges to provide tailored solutions and recommendations.
Sales and Revenue Growth:Achieve sales targets and objectives for assigned key accounts.
Identify and pursue new business opportunities within existing accounts to expand product offerings and increase revenue.
Strategic Planning:Develop and implement account plans and strategies to drive long-term growth and profitability.
Collaborate with cross-functional teams, including marketing, supply chain, and finance, to execute account strategies effectively.
Negotiation and Contract Management:Negotiate terms, pricing, and contracts with key accounts to ensure mutually beneficial agreements.
Monitor contract compliance and resolve any issues or discrepancies in a timely manner.
Market Analysis and Insights:Monitor market trends, competitor activities, and industry developments to identify opportunities and threats.
Provide insights and recommendations to senior management on market trends, customer preferences, and competitive landscape.
Team Collaboration:Work closely with internal teams to coordinate sales efforts, resolve customer issues, and ensure seamless account management.
Mentor and support junior account managers or sales representatives as needed.

Team Leadership:Lead, motivate, and develop the sales team to achieve individual and team sales targets.
Conduct regular one-on-one meetings, performance reviews, and training sessions with sales representatives.
Sales Strategy and Planning:Develop and implement sales strategies to drive revenue growth and expand market share.
Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth.
Customer Relationship Management:Build and maintain strong relationships with key customers, healthcare professionals, and stakeholders.
Resolve customer complaints and inquiries in a timely and professional manner.
Business Development:Identify and pursue new business opportunities to expand the company's customer base.
Collaborate with marketing, product development, and other departments to develop and launch new products or services.
Sales Performance Analysis:Monitor sales performance metrics, such as monthly sales results, customer acquisition rates, and customer retention rates.
Provide regular reports and updates to senior management on sales activities, achievements, and challenges.