Donovan Mewoh
Senior Fulfillment Manager
Jakarta Utara
Summary
Fulfillment operations professional with strong expertise in logistics, inventory management, and process optimization. Known for fostering team collaboration and driving results, ensuring operational efficiency and customer satisfaction. Highly adaptable to changing needs, consistently delivering reliable solutions under pressure. Key skills include supply chain coordination, warehouse management, and strategic planning.
Overview
26
26
years of professional experience
1
1
Language
Work History
SENIOR FULFILLMENT MANAGER
PT. Kreasi Logistik Indonesia
03.2021 - Current
- Streamlined order processing workflows, enhancing efficiency and ensuring timely shipments while reducing fulfillment errors.
- Boosted warehouse performance via optimized layout, SOPs, and team development.
- Drove cost reduction through strategic realignment of warehousing processes and layouts.
- Monitored forecasts and turnover to assess impacts on client’s supply chain.
- Led a cross-functional team to implement inventory management systems, resulting in improved accuracy and reduced stock discrepancies.
- Developed training programs for staff, enhancing team performance and improving overall fulfillment accuracy and speed.
- Led the implementation of optimized fulfillment processes, resulting in increased operational efficiency across multiple distribution channels.
- Analyzed fulfillment metrics and KPIs to identify trends, informing strategic decisions that drove service improvements.
SENIOR WAREHOUSE MANAGER
PT. Global Distribusi Pusaka (Blibli.com)
10.2019 - 02.2021
- Daily oversight order fulfillment activities, including picking and packing, and resolved internal issues.
- Directed operations to meet SLA performance metrics.
- Implemented SOPs and KPIs for streamlined operational efficiency.
- Led process improvement projects to elevate service quality.
- Utilized financial statements, sales reports, and performance data to measure productivity, achieve KPIs, and identify cost reduction opportunities.
- Mentored junior warehouse staff, fostering a culture of excellence and accountability within the team.
OPERATIONS & SUPPLY CHAIN MANAGEMENT SENIOR MANAGER
PT. Putra Mustika Prima (Mitra Pinastika Mustika Group)
03.2018 - 10.2019
- Spearheaded operational excellence across 15 sites, ensuring streamlined Supply Chain Management to drive profitability.
- Pioneered logistics operations and demand planning strategies, optimizing working capital.
- Implemented Warehouse Management Systems (WMS) and standardized logistics processes.
- Formulated strategic plans to elevate productivity, leveraging past performance data for enhanced ROFO.
- Implemented and developed operational standards, policies and procedures.
- Developed and implemented strategic initiatives that improved inventory accuracy and reduced excess stock levels.
DISTRIBUTION CENTER OPERATIONS SENIOR MANAGER
PT. Parit Padang Global (a SOHO Global Health Company)
10.2011 - 10.2017
- Oversaw logistics operations and business processes for National Distribution Center (NDC) and 25 branches, aligning with company’s strategy.
- Directed logistics network optimization and warehouse management, including designing layouts per Indonesian Pharmaceutical GSDP (CDOB).
- Ensured operational expense efficiency from planning through to monitoring and realization.
BRANCH LOGISTICS DEVELOPMENT & OPERATIONS SENIOR MANAGER
PT. Parit Padang Global (a SOHO Global Health Company)
11.2015 - 03.2017
- Reengineered warehouse layouts to achieve peak efficiency.
- Managed logistics budget to drive profitability.
- Negotiated competitive contracts and pricing with 3PL partners.
- Assessed 3PL performance for superior operational outcomes.
DISTRIBUTION CENTER SURABAYA MANAGER
PT. Parit Padang Global (a SOHO Global Health Company)
10.2011 - 10.2015
- Optimized inventory forecasts for East Indonesia branches.
- Ensured targeted fulfillment levels consistently met.
- Managed 3PL partnerships for streamlined operations.
- Aligned warehouse strategy with Marketing to hit budget goals.
- Reviewed SOPs to ensure regulatory compliance.
LOGISTICS OPERATION MANAGER
Juliana Inc. formerly MICA International, Inc.
11.2008 - 07.2011
- Spearheaded logistics operations to uphold productivity and high-quality standards in a large distribution facility with a customer service excellence mindset.
- Collaborated effectively with Purchasing, Accounts Receivable, IT, and Customer Service departments to drive results.
- Initiated and implemented breakthrough initiatives, such as a 2D barcoding inventory system, to enhance process efficiency.
WAREHOUSE & SHIPPING MANAGER
Juliana Inc. formerly MICA International, Inc.
11.1999 - 11.2008
- Directed distribution and operational activities in warehouses to support both domestic and international shipments with standardized practices.
- Maintained company shipping supplies and managed vendor relationships.
Education
Business Administration -
01.2000
GPA: 3.52 GPA
Skills
Leadership and Team Management
Interests
Traveling, Watching movies, Listening to music, Playing Basketball
Timeline
SENIOR FULFILLMENT MANAGER - PT. Kreasi Logistik Indonesia
03.2021 - Current
SENIOR WAREHOUSE MANAGER - PT. Global Distribusi Pusaka (Blibli.com)
10.2019 - 02.2021
OPERATIONS & SUPPLY CHAIN MANAGEMENT SENIOR MANAGER - PT. Putra Mustika Prima (Mitra Pinastika Mustika Group)
03.2018 - 10.2019
BRANCH LOGISTICS DEVELOPMENT & OPERATIONS SENIOR MANAGER - PT. Parit Padang Global (a SOHO Global Health Company)
11.2015 - 03.2017
DISTRIBUTION CENTER OPERATIONS SENIOR MANAGER - PT. Parit Padang Global (a SOHO Global Health Company)
10.2011 - 10.2017
DISTRIBUTION CENTER SURABAYA MANAGER - PT. Parit Padang Global (a SOHO Global Health Company)
10.2011 - 10.2015
LOGISTICS OPERATION MANAGER - Juliana Inc. formerly MICA International, Inc.
11.2008 - 07.2011
WAREHOUSE & SHIPPING MANAGER - Juliana Inc. formerly MICA International, Inc.
11.1999 - 11.2008
California State University, Los Angeles - Business Administration,
LANGUAGES
English