Dony Siswantara
Senior Sales Head
Jakarta
Summary
Dynamic sales leader with a proven track record at Indosat Ooredoo, excelling in driving postpaid and SMB sales across multiple regions. Recognized for exceptional customer engagement and effective team collaboration, achieving national sales accolades. Skilled in negotiation and proficient in sales forecasting, consistently surpassing targets and enhancing partner relationships.
Overview
21
21
years of professional experience
1
1
Language
Work History
Head of Postpaid Central Sumatra
Indosat Ooredoo
01.2025 - Current
- Responsible for sales target of Postpaid product at three channels, Partner Store, Direct Selling, SMB segment in Central Sumatera Region, Jambi, Riau, Kepulauan Riau and West Sumatera.
- Responsible for Postpaid sales operation to work effectively and efficiently.
- Manage a cooperation with sales partner across Central Sumatera Region like Erafone and Blibli.
- Manage a direct sales team to achieve target for retail segment thru programs and activities.
- Manage a sales for Small Medium Business segment (UMKM).
Head of SMB CEJBN
Indosat Ooredoo
06.2020 - 12.2024
- Manage a sales target for Small Medium Business product segment thru partners across Central Java, East Java, Bali Nusra Region.
- Manage a sales team to make a good cooperation with Authorized Channel Partner to work effectively and bring a good business for partners.
- Manage a team operation across region to work effective and efficient.
- Manage a partner business to stay inline and runs in the right track.
- Three times in a row for best Assistant Vice President national sales achievement 2021, 2022 and 2023
Account Manager
Indosat Ooredoo
06.2017 - 06.2020
- Responsible for sales target of B2B segment product at Bandung and Purwarkarta area.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Created sales forecasts to target daily, monthly and yearly objectives.
- #1 national sales champion 2020
Accounts Officer
Indosat Ooredoo
06.2013 - 06.2017
- Responsible for individual sales target for B2B segment product at Jabodetabek area.
- Well managed a client satisfaction for using the product.
- Help client developing solution for their business and assist them for after sales problem like invoicing, technical issue, organizational issue.
- Finding a new potential segment for B2B segment specially UMKM.
Sales Manager
BizNet
06.2011 - 06.2013
- Responsible for sales target at Depok area for retail and business segment.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Successfully expand market area from only Jl Margonda to Indonesia University area, residential area, Pesona Kahyangan and may area.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Manage a branch operation stay effective and efficient.
Marketing Community Officer
AXIS
06.2010 - 06.2011
- Responsible of creating AXIS Community In Indonesia, for student, hobby or profession.
- Maintain the community engagement thru program, on ground activity, online activity thru social media.
- Managed Community sekolah Axis all over Indonesia. Creating program and activities direct to student.
- Managed Axis Arema, Malang Football club. Creating program, activities and support Arema thru sponsorship.
Account Manager
IM2
06.2009 - 05.2010
- Responsible for b2b segment sales target at Cikarang and Karawang Industrial estate.
- Maintain a good relation to all client at Cikarang Karawang.
- Support all the client need on technology and communication services.
- Maintain a good relation with the area management team.
Corporate Sales Executive
Indosat Ooredoo
02.2004 - 06.2009
- Responsible for sales target on B2B segment at Jabodetabek area.
- Maintain a good relation to client and support for client need.
- Second best sales 2006
- Best employee 2007
Education
Bachelor of Science - Management Informatika
STIMIK Perbanas
Jakarta, Indonesia 04.2001 -
Skills
Drive sales team
Effective communication skills
Collaborative teamwork
Proficient in computer applications
Customer relationship management
Effective negotiation techniques
Riding and reading
Love to explore new area by riding a motorcycle, going to rural area and explore the culinary there.
Love to learn new thing thru book, about health, technology and many more
Timeline
Head of Postpaid Central Sumatra
Indosat Ooredoo
01.2025 - Current
Head of SMB CEJBN
Indosat Ooredoo
06.2020 - 12.2024
Account Manager
Indosat Ooredoo
06.2017 - 06.2020
Accounts Officer
Indosat Ooredoo
06.2013 - 06.2017
Sales Manager
BizNet
06.2011 - 06.2013
Marketing Community Officer
AXIS
06.2010 - 06.2011
Account Manager
IM2
06.2009 - 05.2010
Corporate Sales Executive
Indosat Ooredoo
02.2004 - 06.2009
Bachelor of Science - Management Informatika
STIMIK Perbanas
04.2001 -