Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
OperationsManager

Dony Safaat Saputra

Experiences Sales Marketing Manager
Jakarta,JK

Summary

Experienced Sales and Business Development with over 10 years of experience in automotive industry. Excellent reputation for sales management, resolving problems and improving customer satisfaction.

Overview

2
2
Languages
6
6
Certifications
7
7
years of post-secondary education
16
16
years of professional experience

Work History

Sales Manager

LOGISLY ak. PT.Logistik Pintar Indonesia
Jakarta Pusat, DKI Jakarta
09.2020 - Current
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Produced contracts, reports, letters, and proposals for clients.
  • Resolved customer issues quickly and managed accounts to increase sales and meet quotas.
  • Closed over IDR 6.0 BIO in new sales in 5 months.

Head of Customer Service Parts,Sales and Marketing

PT. DAIMLER COMMERCIAL VEHICLE INDONESIA
Jakarta, DKI Jakarta
12.2016 - 07.2020
  • Responsible for the development and execution of sales plan and strategy to achieve target growth on commercial vehicle parts bus and truck.
  • Ensure market and dealer achievement by market mapping on the customer fleet behavior, dealership ability in terms of capital, people and system capability as well potential growth.
  • Liaise with Regional Centre in terms of operating plan of bus and truck parts target.
  • Responsible on the pricing strategy in terms of delivering proper price to be more competitive to meet growth of potential parts demand.
  • Responsible for the development and execution of the sales and marketing plan
  • Ensure that parts margin are managed as per overall business strategy as well as tactical sales plan.
  • Technical support to dealer and fleet customer in terms of problem solution, technical and service advise
  • Lead and coach managers in handling of : a. Parts supply, process inventory management, dealer supporting and vendor ordering. b. Customer key account for better dealership consultancy and fleet customer support as well to ensure achievement on monthly part sales and complaints management.
  • Responsible on the parts optimization project with HQ as parts of key performance index

Commercial Manager

PT. OSRAM Indonesia
Jakarta, DKI Jakarta
02.2014 - 11.2016
  • Business and Market development.
  • Annual sales growth increment
  • Market analyze and potential growth
  • Develop effective Sales and Marketing strategy by commercial strategic plan with responsibility on business development by Territory (existing customer and new acquisitions), Value Added Product (VAP) as a part of vertical/ horizontal business growth.
  • Responsible in planning, develop and steering distribution channel networks.
  • Target alignment set up for all distribution channel
  • Periodically control, steer and supervise accounts target achievement refers to monthly forecast based.
  • Pricing strategy for distribution networks.
  • Supervise, coach and manage 4 area sales manager on business growth potential and sales management skills.
  • Deliver contingency plan and annual business plan to Asia Pacific commercial manager.
  • Full business unit P&L responsibility.
  • Forecast and budget responsibility

Sales Manager

PT. Robert BOSCH
Jakarta, DKI Jakarta
07.2004 - 01.2014
  • Business and Market development.
  • Annual sales growth increment
  • Develop effective Sales and Marketing strategy.
  • Responsible in planning, develop and steering distribution channel networks.
  • Target alignment set up for all distribution channel.
  • Periodically control, steer and supervise accounts target achievement refers to monthly forecast based.
  • Pricing strategy for distribution networks.
  • Co organize with Marketing and Product Marketing in penetration of CBU and accounts platforms Growth and task delegation on the territory market intelligence.
  • Recruit, hire, supervise, coach and manage area sales manager for potential existing market and potential new market channels in follows : a. Business development by territory and CBU (Core Business Unit) b. New customer acquisitions for new business unit (CBU) c. Maintain existing account platforms and expands on possibility for new CBU growths d. Mapping potential growth by each account platforms and CBU
  • Generate new market possibility on fleets market channels
  • Set up and control KPI target alignment on area sales manager.
  • Forecast and budget responsibility

Education

Automotive Engineering

University of Applied Sciences
01.2001 - 01.2002

Master of Science - Technical Management

University of Applied Sciences Oldenburg- Ostfriesland
01.2000 - 01.2001

Bachelor Degree - Mechanical Engineering

National Institute of Science and Technology
01.1994 - 01.1999

Skills

Sales and marketing expertise

Sales and marketing strategies

Customer Service and Communication Skills

Customer service and engagement

Marketing and sales

CRM and Salesforce proficiency

Service and supply support

Profit and loss management

Accomplishments

PT. DAIMLER Commercial Vehicle Indonesia

  • Sales - Increased sales by 19% over a two year period
  • Succeed minimizing stock level (bus and truck parts sales) 13% down to previous year

PT. OSRAM Indonesia

  • Succeed in re-negotiation on the suspended projects and bring additional sales generate to company.
  • Extending horizontal and vertical growth number by acquisition on 2 new account acquisitions (East Indonesia and customer brand)

PT. Robert BOSCH

  • Individual contributor into managing team of 4 area sales managers
  • Extending horizontal and vertical growth number by acquisition on 5 new account acquisitions (Jakarta, West Java, Central Java, East Java and Makassar)

Certification

German Course at DID Deutsch-Institute Germany
English Course at LIA Pramuka – Jakarta

BOSCH Sales Force Academy

BOSCH Very Best Sales Reps APAC 2012

Coaching & Counseling for Managers

High Impact Presentation Workshop

Interests

Politics and Economy

Timeline

Sales Manager

LOGISLY ak. PT.Logistik Pintar Indonesia
09.2020 - Current

Head of Customer Service Parts,Sales and Marketing

PT. DAIMLER COMMERCIAL VEHICLE INDONESIA
12.2016 - 07.2020

Commercial Manager

PT. OSRAM Indonesia
02.2014 - 11.2016

Sales Manager

PT. Robert BOSCH
07.2004 - 01.2014

Automotive Engineering

University of Applied Sciences
01.2001 - 01.2002

Master of Science - Technical Management

University of Applied Sciences Oldenburg- Ostfriesland
01.2000 - 01.2001

Bachelor Degree - Mechanical Engineering

National Institute of Science and Technology
01.1994 - 01.1999

High Impact Presentation Workshop

Coaching & Counseling for Managers

BOSCH Very Best Sales Reps APAC 2012

BOSCH Sales Force Academy

English Course at LIA Pramuka – Jakarta
German Course at DID Deutsch-Institute Germany
Dony Safaat SaputraExperiences Sales Marketing Manager