Dr Ferdinan Sutejo, MMRS, CHCCP
President Director (CEO)
Bandung
Summary
Specialized in hospital turnaround, system building, and operational performance optimization. Focused on transforming fragmented hospital operations into integrated, data-driven systems with measurable financial and clinical outcomes.
Overview
5
5
Certifications
15
15
years of professional experience
Work History
President Director (CEO)
RS Unggul Karsa Medika
01.2025 - Current
- Lead end-to-end hospital strategy, operations, and organizational transformation.
- Drive service utilization growth and development of strategic service lines.
- Strengthen financial performance through operational efficiency and resource optimization.
- Align clinical governance, quality, and patient safety with long-term business sustainability.
- Manage strategic relationships with the Board of Directors, medical staff, and regulatory stakeholders.
- Direct performance improvement initiatives across services to support hospital growth and expansion.
Director of Medical & Ancillary Services
Star King Medical Center
11.2023 - 05.2025
- Built hospital governance and operational systems from early-stage development.
- Led readiness for JCI accreditation and aligned services with international healthcare standards.
- Optimized service efficiency and resource utilization through clinical pathway integration and HIS implementation.
- Improved financial reliability by strengthening casemix systems and documentation discipline.
- Enhanced clinical governance and medicolegal risk management using a system-based approach.
- ±100 beds, ±200 staff
Head of Medical & Ancillary Services Division / Quality Representative
RS Sumber Waras
03.2022 - 11.2023
- Led clinical governance, quality, and patient safety initiatives in a high-complexity hospital environment.
- Redesigned and strengthened clinical and support SOPs to reduce risk exposure and improve compliance.
- Developed and implemented integrated clinical pathways with HIS to improve care consistency, control LOS, and optimize resource utilization.
- Directed service audits and documentation reviews to identify compliance gaps and improve clinical workflow reliability.
- Strengthened casemix documentation discipline to improve claim accuracy, stabilize cash flow, and reduce dispute risks.
- Type B (±210 beds, ±500 staff)
Hospital Director
RSK Mata Pasuruan
01.2021 - 03.2022
- Led eye hospital operations with focus on ophthalmology service delivery, cataract surgery program, outpatient flow, and surgical service coordination.
- Strengthened clinical governance, patient safety, and operational discipline across ophthalmology services.
- Managed stakeholder coordination with medical specialists, community partners, and external institutions to support cataract service access and program execution.
- Improved service readiness through workflow standardization, documentation control, and operational monitoring.
- Supported community-based cataract surgery initiatives, including patient screening, surgical scheduling, and post-operative follow-up coordination.
Head of Internal Audit Unit & Deputy Director of Medical Services
RS Mitra Bangsa
02.2020 - 01.2021
- Reorganized hospital structure and workflows to improve operational efficiency.
- Conducted workforce and medical supply mapping, contributing to increased outpatient utilization and ~30% inpatient revenue growth.
- Led post-accreditation audits to ensure compliance and sustainability of service standards.
- Prepared hospital for reaccreditation (SNARS 1.1) through governance and documentation strengthening.
- Developed mid-term roadmap toward JCI accreditation and annual plans for internal audit and medical services.
- Type C (±112 beds, ±290 staff)
Hospital Director
RS Bukit
09.2018 - 09.2019
- Restructured hospital organization and workflows to enhance operational effectiveness and compliance.
- Increased outpatient revenue by ~15% and inpatient revenue by ~30% through service optimization.
- Improved hospital cash flow through casemix restructuring and financing optimization.
- Led the hospital team to achieve KARS Paripurna accreditation.
- Type D
Head of Medical Services Department
RSUD Puruk Cahu
09.2017 - 11.2018
- Managed recruitment, evaluation, and performance of medical and support staff.
- Developed and supervised cross-unit operational policies to ensure service consistency.
- Collaborated with finance to conduct feasibility analysis (BEP) and evaluate service line performance.
Government Medical Officer (PTT Assignment)
Puskesmas Malone, Southeast Sulawesi
01.2014 - 01.2016
- Delivered primary healthcare services in resource-limited settings.
- Contributed to strengthening healthcare service governance at the primary care level.
Government Medical Officer (PTT Assignment)
Puskesmas Lagoi, Riau Islands
01.2011 - 01.2013
- Delivered primary healthcare services in resource-limited settings.
- Contributed to strengthening healthcare service governance at the primary care level.
Education
Master of Hospital Administration (MMRS) -
Universitas Adhirajasa Reswara Sanjaya
BandungMaster of Health Law (MHKes) - undefined
Universitas Langlang Buana
BandungMedical Doctor (MD) - undefined
Universitas Hang Tuah
SurabayaAccomplishments
- Led hospital revenue growth of up to ~30% in inpatient services through service optimization and casemix restructuring
- Achieved EBITDA margin of ~18% through operational efficiency, cost control, and service optimization initiatives
- Successfully led hospital team to achieve KARS Paripurna accreditation
- Built and implemented hospital governance systems from early-stage development to full operational readiness
- Improved financial stability by strengthening clinical documentation discipline and claim accuracy (casemix system)
- Led JCI readiness initiatives, aligning hospital services with international healthcare standards
- Enhanced operational efficiency through clinical pathway integration and hospital information system (HIS) implementation
- Strengthened clinical governance and reduced medicolegal risk exposure through SOP redesign, audit systems, and compliance improvement initiatives
Certification
Appointed Clinical Hospital Surveyor – LARS DHP (2026)
PROFESSIONAL DEVELOPMENT & TRAINING
- Clinical Governance & Patient Safety Programs (KARS / SNARS-based)
- Casemix System & Hospital Financing Training (INA-CBGs exposure)
- JCI Preparation & International Hospital Standards Alignment Program
- Hospital Information System (HIS) Implementation & Clinical Pathway Integration
- Healthcare Quality Improvement & Service Audit Programs
- Leadership in Hospital Operations & Organizational Transformation
Timeline
President Director (CEO)
RS Unggul Karsa Medika
01.2025 - Current
Director of Medical & Ancillary Services
Star King Medical Center
11.2023 - 05.2025
Head of Medical & Ancillary Services Division / Quality Representative
RS Sumber Waras
03.2022 - 11.2023
Hospital Director
RSK Mata Pasuruan
01.2021 - 03.2022
Head of Internal Audit Unit & Deputy Director of Medical Services
RS Mitra Bangsa
02.2020 - 01.2021
Hospital Director
RS Bukit
09.2018 - 09.2019
Head of Medical Services Department
RSUD Puruk Cahu
09.2017 - 11.2018
Government Medical Officer (PTT Assignment)
Puskesmas Malone, Southeast Sulawesi
01.2014 - 01.2016
Government Medical Officer (PTT Assignment)
Puskesmas Lagoi, Riau Islands
01.2011 - 01.2013
Medical Doctor (MD) - undefined
Universitas Hang Tuah
Master of Health Law (MHKes) - undefined
Universitas Langlang Buana
Master of Hospital Administration (MMRS) -
Universitas Adhirajasa Reswara Sanjaya