Having 5 years of experience as a clinician and 22 years in the social and commercial health insurance industry is very useful in designing strategic plans and solving complex problems to support sustainable company growth.
Have good relationships with several insurance companies, insured companies and health ecosystem stakeholders (Health Service Providers, Pharmaceutical Industry, Laboratories, Regulators, Collegiums, etc).
Has initiated and been directly involved in the development and implementation of strategic programs at Mandiri Inhealth which have generated efficiencies and margins of hundreds of billions so that medical inflation can be maintained at a maximum in the range of 2 to 4%, far below the medical inflation rate in Indonesia.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Head of Health Care Service Division
PT Asuransi Jiwa Inhealth Indonesia
04.2016 - Current
Develop and periodically review health service policies and technical instructions including health service provider policies, medicines, claims and ASO services.
Develop strategies including proposing application development to support operational activities and digital transformation.
Develop strategies, monitor and evaluate quality of service and cost containment of health services at all providers and all operational offices.
Provided professional services and support in dynamic work environment.
Build positive relationships with all stakeholders in health ecosystem and insurance companies.
Expanding health service network (7.996 Providers, 45 pharmaceutical industries,13 drug distributors and13 collegiums)
Develop effective solutions for challenging situations.
Organize and manage time efficiently to complete all tasks within deadlines.
Manage projects and programs from start to finish.
Initiate and/or encourage team to create new ideas/new projects/new strategies to support achievement of company profits
Involved in creating new projects in company
Motivate and inspire others.
Head of Marketing Office
PT Asuransi Jiwa Inhealth Indonesia
11.2011 - 03.2016
Collaborated with sales teams to develop integrated promotional campaigns that increased overall revenue growth.
Improved lead generation efforts by implementing targeted inbound marketing strategies that attracted high-quality prospects.
Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
Coordinated appointments and meetings for marketing director with active projects.
Planned and executed marketing campaigns to target groups, areas and wider community.
Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
Organize and manage time efficiently to complete all tasks within deadlines.
Motivate and inspire others
Head of Marketing Office
PT Asuransi Jiwa Inhealth Indonesia
08.2008 - 10.2011
Head of Branch Office
PT Askes (Persero)
02.2004 - 07.2008
Assisted with day-to-day operations, working efficiently and productively with all team members.
Manage projects and programs from start to finish.
Build positive relationships with stakeholders and others.
Expanding health service network.
Organize and manage time efficiently to complete all tasks within deadlines.
Develop and implement creative solutions to complex problems.
Use critical thinking to solve problems, evaluate solutions and make decisions.
Motivate and inspire others.
Education
M.D. - Medical of Faculty
Hasanuddin of University
Makassar, South Sulawesi, Indonesia
04.2001 -
Skills
Staff Development
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Certification
Ajun Ahli Asuransi Jiwa (AAIJ)
Organization
Deputy Chair of Institutional Department, PAMJAKI
Head of Quality Department , ELESPE JHAKI MANDHIRI