Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
DWI AGUS KARWANTO

DWI AGUS KARWANTO

Kab. Bekasi

Summary

Experienced technical support professional with a strong track record of resolving technical issues and optimizing system performance. Recognized for collaboration, adaptability, and consistently achieving high levels of customer satisfaction. Expertise in troubleshooting, system maintenance, and providing timely support.

Knowledgeable QA/QC specialist with a solid background in quality assurance and control engineering. Proven ability to ensure compliance with industry standards and implement effective quality management systems. Demonstrated problem-solving skills and attention to detail through a successful track record.

Overview

14
14
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Analyst Laboratory Tech

PT. PRODIA WIDYAHUSADA Tbk
01.2011 - 08.2014

Responsibility for Analyst Laboratory

  • Perform sample testing
  • Analyze test result data
  • Maintain testing quality
  • Carry out test planning
  • Carry out maintenance of laboratory equipment
  • Manage laboratory inventory
  • Report test results
  • Ensure laboratory safety

QA/QC Technical Support Assistant Manager IVD

PT. PRODIA DIAGNOSTIC LINE - IVD Manufacture
06.2019 - 01.2025

Responsible for QA/QC Chemist Reagent and Instrument Product IVD

  • Performed standard and proprietary physical testing and chemical analysis of raw chemical materials and finished products.
  • Reviewed raw material specifications to ensure compliance with industry standards and regulatory requirements.
  • Managed inventory of lab supplies efficiently while minimizing waste through careful tracking usage patterns.

Responsible for Technical Support IVD

  • Improved customer satisfaction by efficiently resolving technical issues and providing clear explanations.
  • Installed, configured, tested and maintained operating systems, application software, and system management tools product.
  • Product presentation, customer care, product training

Education

Health Analyst Vocational High School -

SMK ANALIS KESEHATAN NASIONAL SURAKARTA
01.2009 - 01.2011

Bachelor of Science - CHEMICAL ENGINEERING

MUHAMMADIYAH UNIVERSITY OF SURAKARTA
04.2014 - 01.2018

Skills

Computer skills

Personal Information

  • Date of Birth: 08/19/93
  • Gender: Male
  • Marital Status: Married
  • Religion: Moslem

Timeline

QA/QC Technical Support Assistant Manager IVD

PT. PRODIA DIAGNOSTIC LINE - IVD Manufacture
06.2019 - 01.2025

Bachelor of Science - CHEMICAL ENGINEERING

MUHAMMADIYAH UNIVERSITY OF SURAKARTA
04.2014 - 01.2018

Analyst Laboratory Tech

PT. PRODIA WIDYAHUSADA Tbk
01.2011 - 08.2014

Health Analyst Vocational High School -

SMK ANALIS KESEHATAN NASIONAL SURAKARTA
01.2009 - 01.2011
DWI AGUS KARWANTO