Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Preference
Timeline
AdministrativeAssistant
DWI NUR AZIZAH

DWI NUR AZIZAH

Depok

Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Well-qualified [Job Title] familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

SALES ASSISTENT

PT.MAP ADIPERKASA TBK
05.2019 - 05.2024
  • Organized promotional events to engage potential customers and generate new business opportunities.
  • Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Managed efficient cash register operations.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

CASHIER

PT.CATUR MITRA SEJATI SENTOSA TBK
05.2014 - 06.2017
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

CASHIER,CUSTOMER SERVICE

PT.TIRTA MULTI BANGUNAN
03.2012 - 02.2014
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Upsold additional products and services to customers, increasing revenue.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.

CASHIER

PT.ALFA RETAILINDO TBK
07.2010 - 12.2010
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

ADMINISTRASI PERKANTORAN

SMK FAJAR
DEPOK, Indonesia

SMP PELITA DUA
DEPOK, Indonesia

MADRASAH IBTIDAIYAH MUHAMMADIYAH 4
DEPOK, Indonesia
06-2004

Skills

  • Store Policies and Procedures
  • Goal-Driven
  • Opening and closing procedures
  • Point of sale operation
  • Relationship Building

Certification

  • CERTIFICATE JOB TRAINING AT CASHLINE DEPARTEMENT

  • CERTIFICATE P3AI PENATARA PENDALAMAN AQIDAH ISLAMIYAH

  • CERTIFICATE PT.POS INDONESIA (PERSERO)

  • CERTIFICATE TEMPO DIRECT

  • CERTIFICATE TRAINING PT.MAP MITRA ADIPERKASA

Interests

  • Bisa bergabung diperusahan yang memiliki reputasi yang positif dan profesional

  • Saya ingin dapat mengembangkan kemampuan karier saya

Work Preference

Work Type

Full Time

Work Location

On-Site

Timeline

SALES ASSISTENT

PT.MAP ADIPERKASA TBK
05.2019 - 05.2024

CASHIER

PT.CATUR MITRA SEJATI SENTOSA TBK
05.2014 - 06.2017

CASHIER,CUSTOMER SERVICE

PT.TIRTA MULTI BANGUNAN
03.2012 - 02.2014

CASHIER

PT.ALFA RETAILINDO TBK
07.2010 - 12.2010

ADMINISTRASI PERKANTORAN

SMK FAJAR

SMP PELITA DUA

MADRASAH IBTIDAIYAH MUHAMMADIYAH 4

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