DWI CAHYANTARI IDA AYU AGUNG
Partner Account Manager
BSD
Summary
Proven track record in managing key partner relationships to enhance business outcomes through strategic planning and negotiation. Adept at driving mutual success by fostering strong, collaborative partnerships that align with organizational goals. Skilled in identifying growth opportunities and implementing innovative solutions to maximize value for all stakeholders. Committed to delivering exceptional results by leveraging expertise in relationship management and strategic development.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Partner Account Manager - Third Party Supply
Traveloka
04.2025 - Current
- Identified new business opportunities through partner engagement activities.
- Implemented strategies to increase revenue growth from existing partnerships.
- Conduct monthly meetings with partners to review performance metrics and identify areas of improvement.
- Analyzed data from multiple sources to develop insights into partner performance trends.
- Managed the onboarding process for new partners, ensuring a smooth transition into the program.
Portfolio Manager
OYO Indonesia
03.2023 - 03.2025
- Managed asset allocations to align portfolios with strategic objectives and financial goals.
- Identified and mitigated portfolio risks, ensuring sustained performance and compliance.
- Analyzed commercial benefits for OYO and Patrons, fostering strong business relationships.
- Supervised stock management and revenue optimization projects to enhance efficiency and profitability.
- Implemented compliance measures to ensure portfolio management practices met regulatory standards.
Performance Lead
OYO Indonesia
01.2019 - 03.2023
- Oversaw online travel agent (OTA) occupancy and revenue targets at the country level, ensuring alignment with organizational goals.
- Provided strategic guidance to optimize profitability through revenue forecasting and distribution planning.
- Managed and executed projects focused on enhancing multiple revenue streams.
- Supervised performance managers, ensuring efficient day-to-day operations, and achievement of key performance metrics.
- Led the account management function for OTA partners, fostering strong relationships, and driving mutual growth.
Revenue Manager
The Sultan Hotel & Residence
11.2016 - 01.2019
- Led the reservation department, ensuring seamless operations and superior customer service.
- Collaborated with the Director of Sales and Marketing to establish pricing strategies and sales targets, aligning with market trends and company objectives.
- Managed online distribution channels, optimizing visibility and revenue generation across platforms.
- Supported the General Manager in developing strategic initiatives through comprehensive analysis and effective utilization of the revenue management system.
- Monitored market conditions and competitor activities to make pricing decisions.
- Collaborated with marketing teams to create promotional campaigns that increased sales volume.
E-Commerce Executive
Millennium Hotels IRIH
03.2015 - 11.2016
- Responsible for Online Distribution including OTA's and Hotel website.
- Assist the GM and DOSM to seek online marketing opportunities, managing the company's website and web traffic.
- Do the revenue analysis (forecasting occupancy until 3 months ahead) every week.
- Do market intelligent to help sales team update about the market growth.
- Provide a dedicated revenue report in daily basis for management.
- Train the reservation team about market segment and distribution.
- Attend the meeting with all the OTA's related to any updates in hotel industry bookings system regularly.
Gross Profit Coach
Direct With Hotels
06.2013 - 02.2015
- Manage hotel partnerships for the Bali and Jakarta areas.
- Coach the hotel partner to achieve a healthy direct booking online room share from their hotel website.
- Provide a revenue strategy and selling strategy to the hotel partner in order to achieve the target.
- Giving a coach to the e-commerce about the system.
- Report the profit of all partner hotels in the Jakarta area and the selling strategy to the headquarters office.
- Make a new account for the hotel partner.
Sales Manager
Novotel Bali Benoa
05.2012 - 06.2013
- Maintain a relationship with a partner (Singapore, Malaysia, Japan, Korea), France, and Australia.
- Weekly sales call and travel fair attend agent.
- Especially for market Asia.
- Production and revenue report to Director of Sales every month.
- Creating products to boost up sales especially in last-minute condition.
- Supervise Sales Executive and Sales Coordinator.
Sales & E-Commerce
Le Jardin Boutique Villas
11.2008 - 04.2012
- Maintain relationship with partner agent.
- Achieve target in revenue and occupancy.
- Sales and Marketing reporting to General Manager.
- Supervise Sales Executive.
- Create product, marketing budget, marketing plan and sales calendar event.
- Weekly sales call to travel agent.
- Advertising and socializing in Media and Publication.
- Monitoring offline and online agent productivity.
Guest Relation Officer
Kamuela Villas
09.2007 - 11.2008
- Provide service to the guests such as check-in, check out, cashier and all information needed when they in house.
- Respond to all inquiries by email or phone from a direct guest or travel agent.
- Make a summary of guest activity, room occupancy and revenue report to the operational Manager.
Education
Bachelor's Degree of Management - Management
Universitas Ngurah Rai
Denpasar01.2012
Diploma II - Public Relation
Dhyanapura Training & Tourism Center
Denpasar01.2007
Skills
Sales growth initiatives
Revenue analysis
Strategic account oversight
Proficient in Microsoft Office
Personal Information
- Date of Birth: 10/17/87
- Nationality: Indonesia
- Marital Status: Married
Timeline
Partner Account Manager - Third Party Supply
Traveloka
04.2025 - Current
Portfolio Manager
OYO Indonesia
03.2023 - 03.2025
Performance Lead
OYO Indonesia
01.2019 - 03.2023
Revenue Manager
The Sultan Hotel & Residence
11.2016 - 01.2019
E-Commerce Executive
Millennium Hotels IRIH
03.2015 - 11.2016
Gross Profit Coach
Direct With Hotels
06.2013 - 02.2015
Sales Manager
Novotel Bali Benoa
05.2012 - 06.2013
Sales & E-Commerce
Le Jardin Boutique Villas
11.2008 - 04.2012
Guest Relation Officer
Kamuela Villas
09.2007 - 11.2008
Diploma II - Public Relation
Dhyanapura Training & Tourism Center
Bachelor's Degree of Management - Management
Universitas Ngurah Rai