Dylan Lytle
Twin Falls,ID
Summary
Technical professional with 5+ years of hands-on experience in system maintenance, installation, and repair, ready to contribute to a dynamic team. Proven ability to adapt to changing needs and deliver reliable results for a multitude of clients. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
10
10
years of professional experience
Work History
Field & Helpdesk Technician
Business Techs
06.2020 - 09.2025
- Maintained PCs, networks, and mobile devices for 100+ clients across diverse industries, including law firms, schools, libraries, and agricultural businesses.
- Designed and implemented full network infrastructures (cabling, racks, firewalls, switches, and wireless) while ensuring each solution aligned with the client’s technical and workflow needs
- Provided remote and onsite technical support for clients, resolving issues efficiently whenever possible.
- Researched and identified solutions to technical issues ranging from system outages to software integration problems, often under tight time constraints
- Established a strong professional reputation with clients through consistent delivery of high-quality service and technical expertise.
- Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
Paraprofessional & District Clerk/Student Records
North Valley Academy
08.2015 - 06.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Organized and managed school records, student documentation, and administrative communications.
Education
Some College (No Degree) - Computer Science
Western Governors University
Salt Lake City, UTHigh School Diploma -
River Springs Charter School
Hemet, CA05-2015
Skills
- Detail-oriented approach
- Client support
- Maintains composure under pressure
- Multitasking and organization
- Proficient in power tools
- Troubleshooting
- Installation and repair
- OSHA compliance
- Building professional connections
- User training
Timeline
Field & Helpdesk Technician
Business Techs
06.2020 - 09.2025
Paraprofessional & District Clerk/Student Records
North Valley Academy
08.2015 - 06.2020
Some College (No Degree) - Computer Science
Western Governors University
High School Diploma -
River Springs Charter School
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