Summary
Overview
Work History
Education
Skills
Timeline
Dzulfikri Oktada

Dzulfikri Oktada

Palembang Branch Manager
Palembang,LA

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Branch Manager Palembang

PT. Karya Jaya Samudera
09.2020 - Current
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.

Ops Manager

PT. Batam Fawwaz Manager
05.2018 - 09.2020
  • Cultivated a positive work environment through open communication channels, encouraging collaboration, and fostering a culture of continuous improvement.
  • Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
  • Championed continuous improvement efforts, identifying and implementing best practices to elevate organizational performance.

Document Control Specialist

PT. Batam Rizieq Anamfillah
05.2017 - 08.2020
  • Worked with internal staff to process documents and sent for closing.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Collaborated across departments and levels of management to gain consensus on procedural documentation.
  • Converted documents from one application to another.

Education

Bachelor of Science - Economic Management

STIE Perbanas, Surabaya
04-2016

3.00 GPA

High School Diploma -

Pondok Modern Darussalam Gontor, Ponorogo
06-2011
  • Minimum Average

Skills

Relationship building and management

Timeline

Branch Manager Palembang - PT. Karya Jaya Samudera
09.2020 - Current
Ops Manager - PT. Batam Fawwaz Manager
05.2018 - 09.2020
Document Control Specialist - PT. Batam Rizieq Anamfillah
05.2017 - 08.2020
STIE Perbanas - Bachelor of Science, Economic Management
Pondok Modern Darussalam Gontor - High School Diploma,

Similar Profiles

CREATE PROFILE
Dzulfikri OktadaPalembang Branch Manager