Eddy Cahyadi

• Configure server hardware, networking devices, and high performance appliances in enterprise environments.
• Install, configure, and troubleshoot system and networking devices across production environments
• Moved and installed shelves, power strips, rails, servers, switches and other equipment.
• Perform hands-on server repair, including replacement of HDDs, NVMe, power supplies, DIMMs, and other internal components
• Handle advanced server deployments involving the latest technologies, including one of the Best AI GPUs so far. NVIDIA Blackwell powered AI GPU, The GB200 NVL72
• Maintain accurate inventory control of servers, spare parts, and critical infrastructure components
• Document server and appliance placement and configuration within rack cabinets for operational clarity and audit readiness
• Diagnose and troubleshoot offline or degraded servers and perform root cause analysis
• Manage inbound and outbound shipping logistics for critical data center assets
• Reallocate, decommission, and repurpose server hardware according to lifecycle standards
• Install and configure System I/0 cards and set up ILOM/remote management tools for server accessibility
• Maintain detailed records and resolve service tickets through cloud-based data center management queues
• Actively participate in project planning sessions and cross-functional team meetings
• Collaborate with internal teams to resolve complex hardware and software issues
• Adhere strictly to cloud security, media handling, and compliance policies
• Coordinate with network engineering, application development, and Al developer teams to ensure system reliability, availability, and scalability
• Execute tasks in alignment with corporate data center procedures and best practices
• Enhanced security measures by developing and enforcing strict access control protocols for data center personnel.
• Developed and maintained comprehensive inventory records, streamlining asset management and reducing procurement times.
• Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
• Enhanced security measures by developing and enforcing strict access control protocols for data center personnel.
• Coordinated with vendors to ensure timely delivery and installation of data center equipment, avoiding project delays.
• Accepted tasks and documented status using ticketing system, time reports and email.
• Facilitated cross-departmental collaboration to address complex technical challenges, enhancing overall service quality.
• Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
• Maintained accurate inventory records for all data center equipment, facilitating efficient resource allocation and procurement decisions.
• Entered device locations and cable connections into database.
• Mentored junior staff members providing valuable technical knowledge-sharing opportunities that fostered a supportive work culture within the team.
• Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Maintained strict adherence to safety protocols, ensuring safe working environment for all staff.

• Deploy at Crimsonlogic to support TradeNet project Singapore Customs as part of ISG (Infrastructure Group) team.
• Part of the team to manage all unix servers on day to day monitoring, troubleshooting, hardening & patching OS Servers (RHEL, Solaris) and middleware.
• OS-level support to application teams and incident response to vendors management.
• Improved system efficiency by identifying bottlenecks and implementing appropriate solutions.
• Conducted regular audits of systems and applications for compliance with industry standards (CIS) and best practices, maintaining high levels of security throughout the organization''s IT infrastructure.
• Performed rotating 24x7 support standby.

Project :

• Successfully do project RHEL upgrade for 17 virtual machines, from RHEL version 7 and 8 to RHEL version 9.

• Performed implementation project installation and solution support for H/W and O/S
• Performed post sales H/W maintenance (including) firmware upgrade and O/S patching for Sun/Oracle (Solaris), HPE, IBM X-series, DELL and FUJITSU server and storage product specialist
• Assisted or managed assorted projects as requested by Technical Manager and Project Manager
• Manage business relationships with key stakeholders (product, business and IT), understand their business problems, appetite for business risk and guide them on IT strategy and direction
• Develop user focused solutions spanning multiple IT Infrastructure technologies
• Performed rotating 24x7 support standby
• Collaborated with cross-functional teams to develop integrated IT infrastructure, resulting in improved performance and reliability.
• Successfully fix the hardware issue on IBM iSeries in SMRT and help them to reduce the downtime due the critical issue.

Projects :

• Performed project in UTAC Singapore, as pre-sales and system engineer to developed and executed project "Solaris 8 and10 Backup Restore Solution" with multi brand servers (Sun and HP servers), multi architecture (sparc and x86) and multi filesystem (UFS and ZFS) to existing NFS Netapp storage.
• Performed project in CPF Singapore for installation, hardening and firmware upgrade for 71 units HP servers.
• Performed project in Ministry of Home Affairs for Installation KVM and re-cabling network cable for more than 10 racks servers.
• Performed project in NUHS for installation Huawei servers and storage for more than 20 units in 2 racks.

Honor and Awards :

• Top performance staff - Q1 2017
• Top performance staff - Q4 2018

• Installed and configured Oracle server (solaris) and storage for new project
• Performed preventive and proactive maintenance for Oracle server (Solaris) and storage based on Service Request
• As Leader for Escalation case to Level 2 (escalation case and monitoring to Oracle Support)
• Assisted or managed assorted projects as requested by Technical Manager and Project Manager
• Implemented networking and server changes to meet client budgets and needs.

• Work as part of field service engineer team, performed activities like break-fix including replacement hardware up to FRU level and giving configuration recommendation for Oracle Server and Storage
• Performed installation for projects and solution for new customer and existing customer.
• Performed preventive maintenance for Oracle Server and Storage, based on Service Request
• Created processes that enhance operational workflow and provide positive customer impact
• As single point of contact (SPOC) for Oracle Indonesia, control and manage delivery and pickup Oracle Parts between warehouse - customer site
• As field service engineer team for Oracle Philippines (Onsite Standby Engineer)
• Performed rotating 24x7 support standby

Project :

• Performed project Exadata Installation in Bank Central Asia (BCA).

• Installed, configured and supported SUN servers (Solaris) and storage for projects and solution for new customer and existing customer
• Performed preventive maintenance for SUN servers and storage base on Service Request
• Performed troubleshooting and repairing of servers and storage, including replacement hardware up to FRU level
• Solaris systems administration, implementing baseline changes, responding to change requests, problem/incident resolution, patching, upgrading and performing enterprise level assessments and evaluations and analysis for all supported servers
• Coordinated with cross functional teams to fix any outages
• Provided server support in 24/7 production environments, and rotating standby
• Identified complex technical problems and implemented action plans for Storage SUN STK 6000 Series issue for DWS-Ericsson project in Indosat, Jakarta Indonesia.

• As system administrator to have responsibility for all servers including installation, maintaining performance system on various servers to networking such as SUN servers with Solaris and X-86 servers with Linux RedHat
• As junior dba to have responsibility for installation, monitoring, maintaining and upgrade/patching Oracle Database and also backup/restore process using Veritas Netbackup

• Responsible for maintaining H/W (IT Equipment) and S/W including network for 10 stores (JAKARTA, BOGOR, TANGGERANG and BEKASI area) and manage 2 persons as IT supports team and 10 persons administration of purchasing data entry
• As project leader for new implementation at opening store and warehouse at several stores and also training s/w application store to all users including staff and store manager

• Maintaining Server Novell 4.11 at store
• Troubleshooting Hardware (Server, PC, Printer) – Software and network
• Trainer for implementation application for end user level using Oracle apps and Oracle database