Experienced with navigating health insurance policies and regulations. Utilizes communication and advisory skills to guide clients through plan selection processes. Knowledge of policy compliance and client relationship management.
Overview
9
9
years of professional experience
Work History
Transportation Driver
Old Dominion Freight
08.2022 - Current
Coordinated efficient routes to avoid delays and optimize schedules.
Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
Enhanced customer satisfaction by providing timely and professional transportation services.
Partnership Manager
Newport Float Therapy
09.2017 - 01.2025
Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy with the marketing team
Maximized profits through effective cost control, staff scheduling, inventory management and ordering
Trained, coached and mentored staff to support smooth adoption of new protocol programs
Life/Licensed Health Insurance Agent
Benzy
10.2023 - 12.2024
Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
Global Customs Operations Manager
Iron Lion Soap
04.2016 - 01.2021
Manage and advance strict shipping and logistics while maintaining a steady workflow
Directly support CEO with brand relations and stock support
Analyzed departmental documents for appropriate distribution and filing
Education
Certificate - Fire Science
Santa Ana College
05-2015
High School Diploma -
Loara High School
Anahiem
06-2012
Skills
Goal oriented
Strong analytical skills
Policy analysis
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Life/Licensed Health Insurance Agent
Benzy
10.2023 - 12.2024
Transportation Driver
Old Dominion Freight
08.2022 - Current
Partnership Manager
Newport Float Therapy
09.2017 - 01.2025
Global Customs Operations Manager
Iron Lion Soap
04.2016 - 01.2021
Certificate - Fire Science
Santa Ana College
High School Diploma -
Loara High School
Similar Profiles
Joel MartinJoel Martin
Local Truck Driver at Old Dominion FreightLocal Truck Driver at Old Dominion Freight