EDWARD KNIETER
Kuna
Summary
Accomplished professional with extensive experience in law enforcement, loss prevention, operations management, and education. Proven leader with expertise in conducting investigations, implementing safety protocols, promoting regulatory compliance, and driving process improvements. Strong analytical and problem-solving skills with a commitment to integrity, accountability, and continuous improvement.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Skilled Specialist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Previous experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities.
Overview
27
27
years of professional experience
1
1
Certification
Work History
WHS Specialist
AMAZON LOGISTICS CENTER
- Current
- Maintain accurate daily, weekly, and monthly metrics for reporting to onsite management teams and corporate systems.
- Support management efforts to ensure compliance with corporate program expectations and applicable federal and state laws.
- Conduct risk assessments (Job Hazard Analysis) and recommend appropriate plans including risk mitigation and execution measures, including ergonomics.
Police Officer (Reserve/Full-Time)
PARMA POLICE DEPARTMENT
03.2014 - 04.2020
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Answered emergency calls for help from citizens and business owners.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Apprehended offenders and conducted interviews and interrogations.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Loss Prevention Specialist
Fred Meyer
04.2016 - 01.2020
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Monitored store surveillance cameras to detect suspicious behavior.
- Collaborated with law enforcement to report crime and suspicious activity.
- Worked closely with law enforcement in investigating and solving theft and fraud cases.
Program Chair - Criminal Justice
Broadview University
07.2011 - 09.2015
- Maintained impartiality and objectivity during meetings and decision-making.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Probation and Parole Officer
State of Idaho, Department of Corrections
07.2007 - 09.2012
- Provided court testimony to support court decisions.
- Monitored inmates' progress using questionnaires and psychological testing.
- Arranged substance abuse rehabilitation for offenders.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Performed routine home inspections and drug tests for offenders on parole.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Supervisor
Citibank
Meridian
04.2004 - 05.2007
- Supervised daily operations of customer service team.
- Conducted performance evaluations to assess staff development needs.
- Resolved customer inquiries and issues in a timely manner.
- Monitored team performance to uphold service quality standards.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
Trainer
APAC Customer Services
Tucson
05.1999 - 04.2004
- Delivered engaging training sessions for new hires and existing staff.
- Developed training materials to enhance learning experiences for employees.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Documented all training activities including attendance records, feedback forms, surveys.
- Scheduled classes based on availability of classrooms, equipment or instructors.
Education
Master of Science - Adult Education
University of Phoenix
01.2010
Master of Science - Criminal Justice
University of Phoenix
01.2009
Bachelor of Science - Criminal Justice
University of Phoenix
01.2007
Skills
- Team leadership and training
- Risk assessment and mitigation
- Safety compliance management
- Data analysis and reporting
- Investigations and evidence handling
- Process optimization
- Curriculum development
- Probation supervision
- Stormwater management
- Safety training
- Risk assessment
- Compliance auditing
- Community engagement
- Report writing
- Attention to detail
- Problem solving
- Expert problem solving
- Emergency response
- Teamwork and collaboration
Work history
01-2020
Certification
- POST Level 1 Reserve/Part-time Certification
- POST Certified Probation and Parole Officer
- POST Instructor Development Certification
- CPR/First Aid Instructor Certification
Timeline
Loss Prevention Specialist
Fred Meyer
04.2016 - 01.2020
Police Officer (Reserve/Full-Time)
PARMA POLICE DEPARTMENT
03.2014 - 04.2020
Program Chair - Criminal Justice
Broadview University
07.2011 - 09.2015
Probation and Parole Officer
State of Idaho, Department of Corrections
07.2007 - 09.2012
Supervisor
Citibank
04.2004 - 05.2007
Trainer
APAC Customer Services
05.1999 - 04.2004
WHS Specialist
AMAZON LOGISTICS CENTER
- Current
Master of Science - Adult Education
University of Phoenix
Master of Science - Criminal Justice
University of Phoenix
Bachelor of Science - Criminal Justice
University of Phoenix