Detail-oriented professional with strong customer service skills. Experienced in inventory management, vehicle inspections, and equipment maintenance. Committed to enhancing operational flow and team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Costa Vida
Boise
06.2024 - Current
Supervised team members during busy shifts to maintain high service standards.
Trained new staff on company procedures and customer service standards.
Managed inventory and restocked supplies to maintain operational flow.
Resolved customer complaints and issues to improve overall satisfaction.
Implemented daily cleaning routines to uphold food safety standards.
Monitored cash register operations to ensure accuracy and compliance with security protocols.
Restaurant Hostess
City Buffet
Boise
06.2022 - Current
Managed reservations and waitlists to maximize seating efficiency and guest satisfaction.
Greeted and seated guests promptly, enhancing overall dining experience.
Provided menu information and answered guest inquiries, ensuring informed dining choices.
Collaborated with servers and kitchen staff to streamline service flow.
Maintained cleanliness of the host stand and dining area consistently.